Care, quality, access for a continuing care community, life care, this is a great place. My parent…read morelived here for twenty two years and was extremely happy. It's a community and everyone.There is like family.

DO NOT LET ANYONE GO HERE!!! My dad had surgery at near by Sentara hospital. After being there…read morefor over a month he needed to be transferred to rehab. From the moment we stepped in I knew Westminster wouldn't be good. From smelling like pee, to dirty carpets it was gross. My dads care was anything but questionable. He lost the ability to use his arms and required him to be fed. First day the nurse brought the food in and left. When we advised he'll need to be fed they said "He can't eat on his own?" First time we met the Dr he thought my dad had battled cancer. He obviously mixed up charts. Lastly, my dad was struggling with pneumonia. I came in Sunday afternoon to find him struggling to breath. I asked the nurse to come and check on him. It took them two hours to come in. They had to call 911. He then stopped breathing in route to the hospital. SO PLEASE....DON'T SEND YOUR LOVED ONES HERE!!!

This started with a 3 fusion neck spine, Inova Alexandria Hospital then Inova Mount Vernon (IMV)…read morethen Alexandria Rehabilitation & Healthcare Center (ARHC). At IMV I had one-on-one with PT (physical therapy), OT (occupational therapy) and SLP (speech language pathology) therapies, eight days, 21 hours. If I am wrong and the first day did not have any therapies then there were "only" 18 hours. That is real rehabilitation. ARHC is not rehabilitation. There were seven full days, the first was Friday and and absolutely no therapy on that Friday. All ARHC therapies are half hours. l add two more just to help things so there are better; that's 4 hours. To make it "fair" I'll chop off one IMV day to get them equal; that's 15 hours. ARHC is 27% compared for the same numbers of days. Rehabilitation? At ARHC I do not know if there is any SLP at ARHC; I did not get any SLP. The PT and OT staff are pretty good but have an environment not easy. Most have two or some even have more than two patients and few patients are just sitting on a chair. The "gym" is small and and the equipment very few, not good. Two exercise bicycles, a new one where the hand bar and pedals have no connection, strange and never to use again. An older and much better but the LEDs all gone so the therapy used their cell phone and tells a few things while someone else is doing something slow and more time. Most of the time were with 3 pound dumbballs, watched and counted but after twice done almost alone. The balance board was also good with the therapy placed to catch if I stumbled or let me between two rails. I've had bowel problems. That cause was not the ARHC staff. The problem was that after the mess it took more than 10 minutes to not get help with the red button. There were about 30 feet from my door with about four staff were chatting real loud (if not screaming) and I left my door not wearing any pants going to the other end to the desk at the hall end. Someone caught me real fast (not physical) and got back to fix it. That helped clean me up but it took more than a day to get the toilet and floor "reasonably" clean but not really clean. The food was the worst I have ever had. To be honest I am very picky and that does not mean that I what I like is what most people do like. But how could every patient get exactly the same thing that every one gets? How well do almost everyone think cooked food that is barely warm is OK. Some do actually have warm parts, but only in the middle and bottom on the plate, or you learn that you can get your plate heated in the microwave with those who bring and take the food. I like oatmeal cereal, when I cook it as the box says and use some milk and sugar. I tried them several times and spit them out. They were mostly cool not warm, sticky, tasteless, some lumpy, other times ground to nothing. I like scrambled eggs; these were OK and I ate all even if not warm. I ate about 20% of what I was willing the entire time I was there. The last full day I had a dizzy like never before and they put me in a wheelchair. They use a cuff and my heart was about 80/50 or 50/80. They sort of said I needed to eat if I wanted to live. I think that's enough. george.shaffer@comcast.net

Alexandria Rehabilitation and Healthcare Center is a safe, secure, well-maintained facility with…read morecaring staff that delivers compassionate, person-centered care to their patients every day.

I. Love. Fenwick! If you need care for your loved one, don't hesitate to consider Fenwick Landing…read more My aunt attends the senior day program regularly and has also received respite care on several occasions. The staff is AMAZING! Administrators, nurses, drivers, caregivers, office staff... every single person who represents Fenwick Landing is a blessing for seniors in their care and their families. My aunt has dementia and the Fenwick day program has been a Godsend for us! My aunt always enjoys her time there. Though her retelling of the details of the day may not be accurate, she has a great time at the center and talks about how "nice" everybody is. I appreciate how Fenwick keeps us informed about the menu, activities, health information, opportunities for immunization and special programs, and any general updates we may need. Whenever there are any questions about my aunt, they call. If she misses days, someone always calls to check on her. They genuinely care about the participants! During COVID, the staff was diligent about maintaining safe practices and ensuring the health of center participants. They enforced the use of masks and informed us if there was ever an incident of someone contracting COVID. They also encouraged and required COVID testing. I could just go on and on about how great they are! There's nothing like being confident that your family is safe and always receiving the very best care. I am SO THANKFUL for Fenwick Landing and the entire staff. I'd give TEN stars if I could. :-)

My mother was resident of Fenwick Landing for over seven years. The atmosphere is one of caring and…read morelove. The caregivers and the administrators were amazing. The love that my mom received was as a family member, not a resident. There were always planned activities and holiday celebrations as well as birthday celebrations. Outside care is always a scary ordeal but we never had a moment's worry, she was always well cared for just as if she was one of the caregivers family members. I can not sing their praises enough.

We are so thankful my mother has made her home at Paul Spring. The facility is beautiful and very…read morewarm and welcoming. It is truly an assisted living establishment but feels as if you are in a retirement community. There are so many activities to keep busy. She has classes that include, art, yoga and even line dancing. She also enjoys eating with friends in the dining room and the meals are quite good, including seafood, steak and many other options. The grounds are lovely and well kept and inside is always decorated for every holiday.

My mom has lived in this retirement/assisted living community for five years. When she first got…read morethere she wanted a lot of fun and social activities and there were activities galore for her. Everyone was so kind, upbeat, and positive. As the years have passed her needs have changed. Now she needs careful, gentle attention and care, and to my great relief she is getting that too! Wonderfully kind and competent nurses! There are SO many positive things to say about Paul Spring, but the one I care about the most right now is that it can adapt to changing needs so my mom can stay in the bright, happy apartment she loves (which is so nicely cleaned each week), enjoy the delicious meals the chef prepares, and get the care she needs, which I don't have the ability to provide. I feel like finding Paul Spring was nothing short of a miracle!

Went to a networking event yesterday sponsored by the Alexandria Chamber of Commerce…read more I thought "The Landing" was the name of a restaurant and as I approached this RESIDENTIAL neighborhood I had to double check my GPS to make sure I had the right address, because the facade looks like an apartment building. Maybe a hotel? Turns out, this event was hosted on the rooftop balcony party room of a...wait for it... senior living community. Huh??? This is not your average senior living community with the old carpet, weird smells, poor lighting and 1970s library furniture. No, no, no. This place is super upscale. Could easily be a new apartment building in some hipster neighborhood. Apparently they opened four months ago and they are in a marketing partnership with the Alexandria Chamber to help promote their facilities to seniors 62 and up. They have three restaurants, a game room, a movie theater, pools tables, wrap around panoramic city-view balcony, and a bunch of other stuff that would make anybody not be too upset to live here - regardless of age. The food was provided by the in-house chef, who made an appearance on season 2 of Pitmasters. He prepared some lobster rolls, quesadillas, and three signature drinks for all of us mixer guests. I went back several times for refills + more food, lol. They had a full bar too. Not that I plan to hang out here, but I wasn't mad at the networking, the views, or the food.

My daughter and I enjoy visiting my Mother at the Landing; we particularly like eating there thanks…read moreto the Dining Room Manager Anita Acharya. Anita treats both residents and guests in a kind, compassionate and patient manner. She handles difficult situations expertly and resolves problems quickly and easily. She has managed the transition to a new chef/management team smoothly and she ensures that her entire staff treat everyone with respect and dignity. She is ideally suited to her role and represents the best of what assisted living/care should be!

I have been coming to this location for a number of years for multiple services. The staff is…read morealways friendly and the space welcoming and they take good care of their clients. I have always had great experiences with the technicians and front office staff for my mammograms. The only reason I didn't give it 5 stars is that sometimes finding availability in their schedule can be an issue. Sometimes, I have had to schedule weeks out and their office hours are not conducive for folks who work 9-5. However, if you have flexibility during the weekdays I highly recommend them!

This is not my favorite facility, but if I need imaging done right away, Tower is almost always…read moreaccommodating. I have had significant issues with charges being more than quoted over the phone, incomplete communication about authorization, deductibles, and other things. However, generally speaking, they have gotten the job done. I don't like that parking needs validation and they only validate up to 1.5 hours - and some mammograms take longer with ultrasound and additional imaging. They also can be a bit short over the phone, and fail to provide context that other radiology facilities might be more inclined to include. However, I do appreciate that this location has a broad range of services available and is prompt with answering calls and attempting to answer questions. Never my first choice as there are some amazing radiologist in the area, but a lot of them have inconvenient appointment times and can take months to schedule. I wouldn't suggest parking on the street, as the police ticket cars immediately when the meter expires. The parking garage is also an issue when going for a first mammogram as they tend to take longer. For subsequent visits, they are good about getting patients out very quickly while still doing what needs to be done. Though, you may feel rushed, I do like it better this way than worrying about having to pay for going over time in the parking garage. One thing I don't like about them is that they had been charging $20 for a CD to bring back to your provider. The other radiologists that I've been to have never charged me for a CD, so I was very disappointed as my provider was shocked that the CD costs exta and she prefers the CDs to go over the findings with patients in an extended consultation with lots of visuals - she apparently needs to CD to do this effectively, so I was not able to receive the same level of detail about my treatment plan that I previously received, due to having my imaging done at Tower Radiology. I hope that they reconsider this charge. Anyway, I think it is better to know what to expect going into it. I added an extra star for convenience.

When you speak at immigration conferences advocating for more liberal national immigration policies…read more(translation: you need more cheap labor), don't presume to speak for all of your residents. It presumes too much, even though in your mind you think you have a captive audience. This place is a huge beehive. The common rooms look lovely. At $5 K a month, they should. Everything else is college dormitory quality. It's basically storage for old people, stacked on top of one another. Look for a nursing home further out from urban cesspools -- further, smaller, more people oriented. This is just a business. NEXT !!

Plus two stars for the administration's response to the pandemic. They've done a commendable job…read moreand I'm grateful that my mom and her friends and neighbors are safe and well.

Heatherwood is a such a beautiful community. The staff is friendly, caring and knowledgeable. The…read morewarm environment makes me feel at home.

There has been a lot of good staff leaving and the new nursing director doesn't know what she is…read moredoing. Making bad choices that can be life threatening.