I received a damaged book in the mail. Rather than ask me to return it for a refund, seller…read moreinsisted I keep the book, then involved me in an insurance claim which involved taking several photos, filling out a form, then waiting who knows how long. The damaged book, in my opinion was not eligible for a claim because it was poorly packed, ie, not boxed. Seller asked me on multiple occasions to send additional photos of packing materials. I'm not sure how many pictures one can take of a bag. No offer to return book, no apology for my inconvenience, no offer of a refund was forthcoming. I eventually got tired of the whole procedure which I believe is what the seller intended.

Awesome old book store. I'm a huge fan of vintage horror novels and this store had a few…read moreinteresting titles to look at. Very cheap prices. Wanted to see better organization but other that that it's very nice and worth a visit.

Time to go get some books! And where do I go? Barnes & Noble of course! Here is my experience:…read more When I walk in, I see tons of books, bigger than a regular library (a local one). The service greeted me in, and very nice people, they give out recommendations to people on what books to read. I have read the whole Wings Of Fire Set in 4 months (lol) . They have a large variety of books. Fiction, nonfiction, novels, cookbooks, fantasy, mystery, any genre you can think of, will be at Barnes & Noble. A place to get some coffee as well, at their Starbuck's in Barnes & Noble. Like I said, the people are very nice, they give you discounts on paying on specific for Starbucks in Barnes & Noble for a whole month to use it on for. Like a school calming corner.... Their worth and values are great! The books are great. Everything's great!

I'm literally writing my review for Barnes & Noble while sitting at the cafe inside this very…read moreBarnes & Noble. It's actually why I'm here today. My husband works in Beaumont and while he's out making the big bucks, I'm enjoying bucks of my own - Starbucks. I decided to bring my laptop today to get a little writing done and get caught up on some of my Yelp reviews. Two days ago I walked into this Barnes & Noble for the first time. I noticed a sign out front that they were hosting a book club on Wednesday night (that's TONIGHT!). The book was unfamiliar to me or I'd have been here tonight discussing this book (it looks like a good one too!). My Barnes & Noble doesn't have a book club, so I was really impressed to see that here. The store is clean and looks like any other Barnes & Noble. The layout actually looks a lot like the one near my house in Buffalo. It feels like home. There aren't a ton of customer service people, which could be because I'm here at a slow time or on a slow day. Or maybe they're understaffed. But I will say the store is organized in a way that makes sense, so if you're a book-lover, you probably can figure that part out. If you're shopping for a friend and aren't much of a book person yourself, you may want to get some help. But that shouldn't be a problem. I'd like to think that if someone is working here, it's because he/she loves books. Book lovers are really nice people. :) One of the benefits of shopping at Barnes & Noble is that when you check out, your receipt comes with some book suggestions on it based on what you just purchased. Those can be some great recommendations! And if you're a member, there are great savings there as well, which also transfer to the online store. Plus, you can use your membership card to save in the cafe, which is good because it does not take your Starbucks card/app. The cafe here is staffed by really friendly people and there are plenty of seats in here on a Wednesday afternoon. I don't see a ton of outlets, but there is one in the back corner by the garbage can where the threshold joins the cafe to the puzzles & games. My experience both times I've been here has been positive. I'll probably be spending a good bit of time here for the next couple of weeks while I'm in town, and when I come back again in November.

Absolutely the best little hidden gem in Lake Charles. Delicious drinks and goodies, good variety…read moreof local and well-known authors, lots of romance and fantasy books. Knowledgeable super friendly staff, and they even have a "toddler time" meet up! My new favorite place!

Such a cute little stop while you're in Lake Charles! I was surprised by their selections. I'm also…read morea big coffee drinker and their coffee bar was so nice! 10/10 recommend getting coffee even if you don't want a book!

They have good prices and decent selection on games if something doesn't work you can return it and…read morethe workers tend to be pretty nice to unaffected by you they are good for value and generally have better prices than what you can find

Very fun experience. Great selection and there are some great prices on books if you're willing to…read moredig around for a bit. It is a little unorganized, but, to me, that added to the charm. Awesome selection of tcg and traditional board games. The woman who checked me out was so friendly and shared genuine enthusiasm for the books I had selected. I Will be back!