Brooke was outstanding as our server and was always there when needed. We started out with the Chicken Pot Stickers the Asian Dumplings are Pan-Fried as they should be, served with Soy-Ginger Sesame Sauce...excellent!! The Parmesan-Herb Crusted Chicken is as described: Sauteed Chicken Breasts Coated with Parmesan-Garlic Breadcrumbs and Herbs. Served with Mashed Potatoes and Green Beans...everything was very good and generous portions. The Mrs ordered the Chicken Parmesan "Pizza Style" which is: Chopped Chicken Breast Coated with Breadcrumbs, Covered with Marinara Sauce and Lots of Melted Cheese. Topped with Angel Hair Pasta in an Alfredo Cream Sauce....it was very good but a bit on the dry side and we both thought that more sauce was needed. For desert we got two pieces of the Chocolate Caramelicious Cheesecake Made with Snickers®...fantastic! It's Original the Original Cheesecake Swirled with Snickers® on a Brownie Crust with Chocolate, Caramel and Peanuts. The decor is very ornate but despite the enormity of the restaurant the seats were very cramped for us and the table bordering on being too small for the amount of food we were dealing with...oh, and the warm bread they brought out was delicious! read more

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This visit was ok. It was dinner time with our youngest kids and mom and dad night. Service was off but it was ok. It was a busy Saturday night. We were entertaining ourselves in conversation but the service lacked because we waited so long and no one paid attention to our drinks or wait time. Ordered rib eye steak and fries, chicken tenders, farfalle spaghetti, and Buffalo Blasts. I was not very satisfied with the steak. It was very undercooked. It took a long time as well so I didn't send it back. I packed it up to take home. The chicken tenders are breaded with panko. My kids did NOT like that texture. The farfalle spaghetti was lacking depth of flavor. The only food that was left to critique was the Buffalo Blast's which were very satisfying to Mr W. (This is his usual go to item.) Overall, I prefer not to come here for dinner or with kids. The service is different on a Saturday night. This visit was the second visit this year. I made a third visit after this one recently and it was still very off for me. I retried the steak and it was the same situation; undercooked and full of fat. I miss the old Cheesecake Factory vibes I got back in 2004-2005. But sometimes we have to move on with nostalgia. read more

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This was my best Cheesecake Factory visit yet! For the first time, I really noticed the cool, Disney-like interior vibes. And love the high ceilings! The server was awesome--super attentive and even dropped some extra tips. The food was incredible. The Truffle Honey Chicken with mashed potatoes and asparagus was cooked to perfection and served hot. And, as always, the strawberry lemonade hit the spot! read more

The Cheesecake Factory - Truffle-Honey Chicken - Desserts Near Me - Des Moines, Iowa

I am at the mall and decided to treat myself to lunch. It is 12:20pm on a Tuesday. I walk in to nobody waiting and 2 hostess ladies talking. One turns toward me without making eye contact says "how many?". I say just one and she says she has the high tops in the bar. I explain I have short legs so I will need a low top and she says "ok, but we dont have anything availabler".I said I will just find another place to eat and I did. But it didnt look busy and I unfortunately have experienced other places that force singles (mainly women) into a bar area. The last time I came to this location the service felt rushed but I thought it was a one off. Who knows. But there are a lot of other options around that dont push me into the bar to eat while my legs dangle. read more

Food was great, service was nice but pretty slow, it was very busy. The paintings are very cool. read more

The Cheesecake Factory - Desserts Near Me - Des Moines, Iowa

My sister and mama went there and they loved it and I always loved it here and if you love cheesecake then here you go read more

The Cheesecake Factory - The Old Fashioned - Desserts Near Me - Des Moines, Iowa

First time trying The Cheesecake Factory, the food was decent. Personally, I felt that the menu didn't match with what was presented. Service was average, and the cheesecake itself was delish. read more

Every once in a while, I get a hankering for cheesecake. With a blizzard coming to Des Moines tonight I decided to stop and get a piece to comfort me through the storm. Service here can be hit or miss depending on how busy they are. I had the option of sitting at the bar, but chose not to, I'm sure service would've been quicker there. The staff is always friendly and helpful. One of my weaknesses is the avocado eggrolls. I tell myself that avocados are good fat. The interior design is very inviting. read more

The Cheesecake Factory - My Fresh Banana Cream Cheesecake to go!!! - Desserts Near Me - Des Moines, Iowa

My husband and I did happy hour in the bar. I got the Factory nachos which were great. He got the happy hour burger which he liked. The prices were much better than the regular prices in the dining room. The only bad thing was that the margarita was mostly ice. read more

I'm not totally sure how to write this review, so I'm just going with the pro/con list LOVE: Food - literally everything is so good, never a bad dish! Drinks - tasty & variety to choose from Atmosphere - upscale, laid back CONS: Reservations - not for a group larger than 6 people, we had to stand & wait half hour for a table Service - our server had a great personality, although I'm not sure he was always listening. It took a long while for a glass of water/refills. All side salads came after the main course. Gratuity - automatic 18%, I understand why, ill just never be a fan of it All together we had a fun night for a friend's birthday. Just don't suggest for a large group. read more

The Cheesecake Factory - Chicken Parm Pizza Style - Desserts Near Me - Des Moines, Iowa

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The portions are getting smaller on the cheesecake to go. This used to be a two day dessert and now it can be finished in one sitting. It is at least 25% to 35% smaller in size. This needs to be addressed at a corporate level. read more

Received amazing service from Walter! The meals came out in a timely manner as well as our dessert! Will be back for more fun experiences!

This place seriouslyyy discriminates against people. If you're not a white middle aged person they literally will not serve you well or at all. Me and my boyfriends server went to all of her other tables three times and didn't come to us either of those times. It got to the point that the tables around us noticed. We didn't even eat our food because both of our orders are wrong. And when she FINALLY came to us we asked for the check and then all of the sudden she got some pep in her step to get us out. I understand being a server is hard, but it was a Tuesday at 3pm... There were literally like 5 other parties in the entire building, not busy at all. They discriminate against age and color and every single other person I've talked to about this cheesecake factory location agrees. read more

We were at Cheesecake Factory on Friday, March 29th, and there was no wait to be seated, we had excellent service---thank you, EVAN!--- and excellent food! The deep-fried macaroni and cheese balls were to die for! Can't wait to visit again! read more

First timers! I can't express how amazing this place. I had the chicken Marsala and I can't even start to describe how delicious it was! Depending on what time of the day you go, the noice level can be a little loud but that's expected around lunch and dinner time. As others mentioned, the service isn't that great. We were greeted and sat down within a timely manner but waited over 20mins (no exaggeration) for a waitress to come over. She wasn't the nicest and acted as though we were bothering her by even being there. The table next to us was seated about 10mins after us and by this time they had drinks, bread, and ordered.. Their waitress even asked if they wanted more bread! We would have loved more... I think overall the experience was nice but could have been amazingly better with a different waitress. read more

Everything was thoughtfully prepared and pack. I have yet to have anything from this establishment that wasn't pleasing. All enjoyed every bite and I was suggest cheesecake factory to anyone entire. Sorry no pics, we ate it so fast. Lol read more

I don't even know where to start but THIS IS THE WORST CHEESECAKE FACTORY EVER. I feel sorry for you Iowa, I really do, was at the STL one days before and it's not even in the same ballpark. Management put someone who obviously doesn't know what's going on in a section that was too big for her, she couldn't keep up, didn't get a single refill, and she forgot to key in parts of our order. The kitchen was reusing things they shouldn't, our chicken tasted like fish Don't even get me started on the nachos, I'm not sure they could even qualify as nachos. I should have known when it was Friday at 7pm and there was no wait for seating. We left without even getting any cheesecake and I paid cash so that I could escape ASAP. They should close this location so it doesn't put a blemish on the Cheesecake Factory name. read more

After a long day decided to head to Cheesecake Factory, full disclosure this is not my first time but for some odd reason there were out of spot of their appetizers. My husband got a hot fudge sundae because it's just crazy hot in Iowa and why not indulge in some ice cream. I got the lunch special fettuccine Alfredo but I sub it with Louisiana chicken. The pasta itself was okay but the chicken I was hoping with have more flavor too it. Definitely disappointed. We got the chicken taquitos and those are always really good. This place in located in/ near Mall so lots of parking. Our server Mary was amazing she was super sweet and always checked up on us. read more

The Cheesecake Factory - Hot Fudge Sundae** - Desserts Near Me - Des Moines, Iowa

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Just beware that, this place is charging 5$ for one glass of club soda from the fountain, 5$! And the service was terrible, we had to wait 20 minutes to pay our food, which was mediocre. That is all I need to say about this place. read more

Amazing pasta and exceptional service! The food was delicious, with the pasta being the standout. Friendly staff and great atmosphere. A must-visit for any pasta lover! read more

The Cheesecake Factory - Fettuccini Alfredo w/ Crispy Chicken - Desserts Near Me - Des Moines, Iowa

First time in probably 10 years to a Cheesecake Factory. It was so yummy! Went for friend's birthday. Did an online reservation so no wait. Had pretzel bites for appetizer. Delicious. 2 people ordered salads. Huge size! I ordered sweet/sour chicken, white rice. Delicious! Sister had bang bang chicken? All the meals delicious. But best part was the cheesecake! Yummy! I had ordered the Hershey peanut butter chocolate cheesecake. It was soo good! The service was really good. The ambiance was great! But it was noisy! But all in all great big size servings. Great experience Des Moines Cheesecake Factory! read more

We wore here last night and got food poisoning. Quality of this place has gone downhill . Do Better! My husband and I have been sick all night and morning . Absolutely disgusting never dining here again . read more

Have been here more times than I can count since moving to DSM area in 2019. The service is always great, and has been throughout those years. The food is usually great as well. On a recent visit, there was a manager talking not so nicely to our very sweet young girl server in the dining room. Totally rubbed me the wrong way. The manager was still in the dining room towards the end of a meal, and I heard another server refer to her as "Lesley" so that much be her name. When you are out to eat, you want to feel relaxed, and don't want to witness employees getting "talked to" right by your table. Not sure if I will return. read more

First time visiting, staff was great, service was top of the line and food was very good. The atmosphere was very pleasant and prices were good. read more

I LOVE this place! There is so much good food and so much to choose from. The service is really well. The server that we had gave us a free slice of cheesecake because it was my birthday. Would highly recommend. read more

My wife and I came here for dinner on a Thursday night at around 5:30 pm. No wait! We sat in a comfortable booth. We both love the burgers here! Yes, I said delicious, mouth watering, moist burgers are here! I had the old fashioned and she had the smokehouse burger. Old fashioned is just a regular burger with lettuce, tomato, onion, and mayo. Smokehouse burger is cheese, BACON, fries onions, and bbq ranch sauce! Burgers are served on great sesame buns! I got regular fries and she had sweet potato fries. Both of our burgers were so good! We also loved both types of fries! The fries are crispy and salted just right! Drop everything your doing and head to the Cheesecake Factory for a burger! The staff was friendly and service was awesome! We topped it all off with the original cheese cake slice with strawberries n whip cream! So good! read more

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The worst Cole slaw in Des Moines the server was friendly and great. Fish and pasta were good

Great service, good food, somewhat pricey. Loud! Comfortable seating. Good location, server was accommodating

I came here for a quick bite with my sibling and the ambiance is pretty much the same as any other Cheesecake Factory restaurants. The menu is extensive as usual and can take sometime to process if you are uncertain of what you want but should have no trouble finding something to satisfy your craving. I gave this place three stars due to them being short staffed that afternoon. Our server was the bartender and it took awhile to get our food but she provided exemplary service. read more

Horrible service experience! It was like they did not want to serve us or really didn't give two craps. We were told to wait 15 minutes for the table, ended up waiting longer because they had incorrectly recorded our phone number. I understand that this mistake can happen but there were not many people there at all and we were waiting right by the hostess stand. It seemed this was an issue for others as the people before us went to inquire about their table and once they did they were sat right away. We were sat at Emileea's table. She brought bread and waters right away. After that things quickly went down hill. We waited over 30 minutes for our food. After it arrived, my brother was told they were out of what he ordered. We were all very hungry at this point. It seemed she did not care and that she didn't even check on the food ever if we were being told this after 30 minutes of waiting. To add insult to injury, she didn't even offer to take the food off or give him an appetizer while he waited for his food to be made. I have been to other cheesecake factories recently and this was a stand out bad experience compared to other locations. We will not return here as there are many other nearby restaurants (at PF Chang's a few days before with great food and service). Understand how service has changed a bit post-COVID but this was unacceptable. read more

The food here is not worth what they are charging. My husband ordered the Salmon on a bed of rice. The rice was cold with a warm piece of salmon on top and 4 cold snap peas spread out on the plate. I ordered the 4 cheese pasta. The pasta was not hot but rather warm with a scoop of soft room temperature ricotta cheese on top, I was asked if I wanted Parmesan cheese on top, I said yes only to find out it wasn't freshly crated but rather in a small cream bowl and scooped with a spoon. Nothing melted together. Nothing about this meal was outstanding. The dishes were not clean either one of our water glasses had crusty stuff on it. When they seated us they placed the menu on top of our fresh napkins. I wonder how many had touched the menu previous to us. The seating was so tight to the next table we didn't feel like we could converse without hearing the next tables conversations or them hearing ours. Lastly our waitress had such bad breath we had to turn away each time she spoke. The entire experience was not pleasant. read more

My family and I used to dine at this establishment frequently. One of our favorite items on the menu was the cheeseburger eggrolls. We were excited to order dinner tonight and I'm not sure if the recipe has changed, but they were not up to the normal standard. We were throughly disappointed. Our cheesecake is always great and that's the reason we come back, but we may just order cheesecake instead of dining in from now on. The last few times we have dined in the service wasn't great and the food was not correct. read more

Hello I went to Cheesecake Factory today I ordered the fish and chips my husband order ribeye steak dinner we got the appetizer trio for starter and the experience was horrible the fish and chips came out under done very slimy inside fries were cold tasting the slimy fish lost my appetite when told the waiter he stuck his nose up at me acted like I shouldn't complain my husband wanted his steak medium rare and three time it took to get it somewhat right the appetizer came sometime our food did and it wasn't tasty at all. read more

1000000/10!!!! The service was INCREDIBLE! Im pregnant and my husband and I are driving cross country. it's so hard to find any decent food on these long drives and the thought of fast food was making me queasy. We were desperate to find some real food and Cheesecake Factory sounded perfect! the only problem was they were supposed to close like 10 mins after we were scheduled to arrive. We called to ask if it would be okay for us to place a takeout order and when we got there they were more than accommodating. They welcomed us with smiles and were more than happy to take our order. They got our food to us quickly and we are now sitting in bed eating the most amazing meal! Thank you Cheesecake Factory! And thank you for hiring the best staff:) read more

Another great meal at Cheesecake Factory. We were promptly greeted and then seated. The server placed our drink orders very quickly and gave us the specials and soups. When she returned with our drinks we were ready to order. Food was prepared and very hot when it came out. First bites were as expected, delicious. Server was good at checking on us. We stayed long after we were done eating and did not feel pressured to keep ordering or to leave the table. Perfect place for a dinner date that allows conversation. read more

The Cheesecake Factory - Pineapple Mule - Desserts Near Me - Des Moines, Iowa

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The The food was absolutely phenomenal! The spinach artichoke dip is made from scratch and is to die for! I had a beautiful salad with all fresh ingredients. We absolutely had to order cheesecake to go. It was absolutely amazing! My fiancé had the peanut butter cup cheesecake and I had the Godiva chocolate cheesecake and they were both decadent. read more

Picked up an order to go due to Covid19. The website says 30 minutes for your food to be ready but they really surprised us. It was ready faster than we can drive there! We ordered 4 entrees and 4 slices of cheesecake. The entrees had generous portions. I didn't get a pic of everything but everything looked and tasted delicious! read more

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Stopped in with my friend Rachel and ordered the Spicy Chicken Chipotle Pasta. I modified it with no asparagus and asked them to make it mild by taking the spice away. It was absolutely amazing! (January 2022) read more

The Cheesecake Factory - Spicy Chicken Chipotle Pasta - Desserts Near Me - Des Moines, Iowa

Always a good time at The Cheesecake Factory! The menu has something for everyone, and you can't go wrong with any of their cheesecakes--they're all delicious. The service is on point too; the staff really go out of their way to make sure you have a great experience. Perfect for family dinners or catching up with friends! read more

Very disappointed. Are used to go to cheesecake factory and was impressed with the variety and the quality of food. However, the quality of food has dropped considerably. I wish it was like it was I probably won't be going back. read more