If you're thinking of shopping at Buy Buy Baby, especially this location, don't. The railing we…read moreordered for almost $200 (as an accessory to an $900 crib we bought 2 years prior) May 25th to be shipped to our house were delivered to the store on June 18th. No call, no delivery. We were told they called an left a voicemail, which they did not. My husband owns his own company, he answers every call, whether on a ladder, etc. They get answered because it's how he makes his living. We were in the store for 2 hours when we ordered them and they still managed to screw it up. Even if they called, which they didn't, I would think it would be responsible for them call again given it is now July 18th and the railings were still sitting in their store. We had to drive from Charleston to Columbia to figure out what was going on. Thankfully family live here so it wasn't a completely wasted trip, but the purpose was to get our railings. All the manager would say was that they left a voicemail (they didn't) and that he was sorry for the trouble. Mind you, IT WAS SUPPOSED TO BE SHIPPED. I called to ask them what they could for our trouble, given the amount of money we spend there and their inability to process the order correctly. After an hour of dealing with another manager all they offered us was 15% = about $25 and continued to argue that they called ( which they didn't) and that it wasn't a wasted trip because we are seeing family. A call shouldn't have been necessary anyways since IT WAS SUPPOSED TO BE SHIPPED ‍ She was unhelpful and rude and took up an hour of our time by refuted full responsibility. Continued to say "if she knew we were coming" again not acknowledging that IT WAS SUPPOSE TO BE SHIPPED. I declined her $25 and said I would take it up with corporate. After calling corporate on hold for almost 30 minutes with no human interaction at all, I hung up. This store is entirely too expensive to have this level of customer service. I will be calling them again to ensure we get our refund, but dealing with this company for almost 3 hours now is unacceptable. We will not be back.

My husband and I came in today from California to purchase our grand daughter birthday gifts ! From…read morethe moment we walked in we received great service ! We were immediately greeted by keyha with a welcoming smile ! I seen a outfit By the front of the store which I loved and you didn't have our grandchild size and keyha offered to order it for us ! Later on during our visit I let a associate know that the water in the restroom wouldn't turn off and he immediately addressed the issue ! Every associate we encountered offered to help us ! When we Checked out keyha again gave us excellent guest service and I highly recommend this store ! I also wish to add that I truly wish all stores gave this great of service -

Seriously, the BEST place in Columbia. I have been to about every fine childrens store in and…read morearound Columbia and I only go to Enchanted Closet now. The owner has everything in stock, boy & girl clothes of every size, always a huge selection of Pima cotton, baby gifts, and baby shoes at the best price in town (for Angel baby shoes and Lamour.) The best part about this store is the tent sale that I have been going to for years. I make sure to mark it on my calendar and my friends and I come for all of the clothes that are over half off. Seriously, the owner makes the whole shopping experience and always goes above and beyond.

The best best baby and children's shop in the Irmo, Lexington, and Columbia area. The owner,…read moreAllison, has to be the sweetest and most knowledgeable lady ever. I have been shopping here for over 9 years. Allison is always so helpful with sizing as I buy for both my grands throughout the year, including buying a year ahead during the sales. Allison has always been able to fit my grands better than I can myself and they live out of town so she seldom sees them. She just knows how to fit growing babies and children. She always carries the best and cutest clothes, as well as a variety of styles to fit all taste. The prices are very reasonable and there is always a sales rack in the store. She has tent sales several times a year. There is also a variety of accessories to choose from. She has great taste when it comes to accessorizing. One of the additions is a larger selection of "gifts" for birthdays, baby showers and "just because surprises for the little ones. Monogramming and appliqués are also available with quick turn around. Allison is excellent in suggesting the cutest this when you can't decide- which is always me!! Also she has an online website called Sweetbabytutu. Check on FB and Instagram for these specials.

My wife and I have been here a few times and she loves the place, staff are friendly and it has…read morepretty much everything she needs!

I was thrilled to get a chance to check out a Nordstrom Rack. I've never been, but I had heard…read moregreat things. The store reminded me of an upscale TJ Max/Marshalls. The prices were on the higher end and well above what I typically pay for retail items. But overall, it was an enjoyable shopping experience. All the store displays were neat and visually appealing. The products they sold were trendy and high quality--tons of designer brands. The employees were friendly and helped when needed. The only complaint was the price point, but other than that, and it was a nice store to shop at.

I have to admit, I am a big online shopper, so going to the mall is not normal for me. I have to…read moresay, over the weekend I decided to head to the mall just to waste some time and I enjoyed myself! The mall has a lot of great stores with tons of selections, especially for shopping online and having the option of pickup in the store. They also have many restaurants where you grab and go to continue your shopping! It was crowded, which is fine because it was a Saturday. Definitely a place to shop for the latest fashions:) Overall I am glad I went. I found some great deals! I am sure I will be headed back in a week or two:) Great stores, pleasant customer service and even a good bit of law enforcement to keep you safe while you're out shopping. So far, I have had a great shopping experience.

I have not been to a mall in a while; however, I will say this mall was very clean and well…read moreattended. There were many open stores that were nice and clean. There were police who were keeping an eye on everything. It was like being back in 2010. I will say I did not buy much just because everything is overpriced in the mall. I used to love Bath & Body Works, but they don't have the sales they used to have. I can get a candle for way less at Target now that smells the same. So that was a bummer, and just not the same prices like they used to have. All the stores were welcoming and kind; the people who were working helped out and made sure everyone was taken care of as well. Not sure I will be going regularly, but it was fun to go back in time.

I have gotten some wonderful clothes here over the past few years. Take the time to look closely…read moreand there are even new clothes on the racks. It is a great deal but often quite crowded. Do not go on the weekend. They have shoes, toys, books and jackets. I have stopped taking things in to sell as they take so few pieces and it is not clear what season they take when. If you do sell try to take it in when it is not crowded - I seemed to have more luck when they had more time to spend on it. With how fast kids grow its worth the trip to dig for some good clothes.

Ai costumer service sucks You try to get connected to a…read morerepresentative and they're like hello hello

I love old navy, this story was heavily shopped. Granted it was the day before Christmas. They…read moreunfortunately didn't have what I went in there for but they did have a bunch of great stocking stuffers! Who doesn't love those!

if i could give 0 stars i would!!! opened account. spent…read more218.56. paid full balance. charged 94.45 next month. next statement had 7.93 interest even though previous balance paid in full. 3rd party customer service would not refund the incorrect fee which i believe is not legal. am cancelling account & telling everyone i know not to buy from old navy. horrible customer service!!!

Lots of great things to check out here. Warm and welcoming staff. Loved each little booth.read more

It is hit or miss here. Prices are decent. Everyone was greeted as they entered, aside from me, but…read morethe girl wasn't at the front but did walk by me as I was looking at the first rack. Could have been an oversight. Was able to find a few items for decent prices.

Quick Read: Tremendously patient employees and very organized store…read more We had a technology issue using Samsung pay and these wonderful ladies spent nearly two hours helping us out so we could place an online order for jeans. I cannot say enough about what a wonderful store this is and how great the entire staff is. This location is always clean, organized, and friendly!!

My mom and I went to the gap in search of family portrait outfits. When we arrived we were greeted…read moreand asked if we needed anything. My mom told them what we needed. Jared was so helpful! He told my mom he loved putting together family portrait outfits. I love fashion and he seemed to get me. He picked out a beautiful cable knit sweater for me and a cardigan for my mom. He picked out everything and even offered to help my brothers if they decided to come in. Henry checked us out and he was so friendly and polite. Great staff! I was very impressed.