I love shopping here for the grandchildren. They offer the cutest clothes for little girls. The…read morecustomer service here is great, your greeted immediately and they check in on you often.

I've never set foot in one of these kiddie clothing stores…read more This one was a pretty small store and not too overwhelming. I liked that no one accosted us when we came in. We browsed and then went to the back to look at the clearance items and loaded up on that stuff. The checkout clerk was really nice and really went out of her way to help us get the best deals. We were probably in and out in 10-15mins.

Decent mall with a little bit of everything--Macy's, JCPenney, and a surprisingly good food court…read more Not super fancy or modern, but clean and convenient. Some stores seem to be cycling out or closing, but still works for basic shopping needs.

I have been going to this mall since it opened and our other mall closed down. In the beginning…read morethis mall was the best around with the best stores and variety and food court. It has all outdoor parking and there is lighting and "security crew?" that drive around-more on that later. This mall has been through many changes and has survived the pandemic surprisingly well considering the other places that have closed down. That is a plus for them. However they have not been able to get the stores back to fill the openings and the stores there now aren't all encompassing. They are more like a lot of individual stores (all random -for a particular group). They have the big stores Macys, JCPenney, boscovs and the Sears closed. Other stores are, hemp tattoos, hat shops, shoe stores, eateries (not much keto or vegan but can be found), bath shops, I think the mall is so empty because of this and it was a day trip. They have 2 escalators on each end of the mall and an elevator in the center in front of food court. They could use another with strollers & wheelchairs etc. They are handicap accessible and parking isn't too bad. Depends on how far you can walk. The security is a problem for me. When first opened the security was excellent! Now I don't go there anymore at night because there have been many people carjacked, attacked and robbed, women attacked in front of people and "security?" As for the "security people " I had an issue with a carful of people who hit my truck while I was sitting in a parking space. They tried to drive away and I got my phone out and recorded them leaving and laughing as I got out to check my truck. They saw me and came back yelling "you recording us?" I said yes, you hit my truck and drove away and I was in the truck. I got the plate for police. They came at me as I got in my truck. I saw "security " and waved them over to my dismay they were not helping me but cheering the people on!! I was on phone with local police at that point and I told them I didn't feel safe and that the "security " weren't there to help. They told me they know, it's a problem and they (police) don't usually respond to calls from people for assistance bc of the security people ". I got his name and the rest and went on to the police station by my house. They listened. My biggest concern here is everyone safety. 1/5 for safety The deals are great at the big stores like Macy, Boscovs and JCPenney. I did score big deals in boscovs. From clothing, house wares, holiday gifts and decorations, jewelry, and other unique coastal items. Overall I recommend the mall but beware this time of year when it gets dark early! I think if you go during the day you will be fine and check out the deals in boscovs and Macys. I didn't notice alot of holiday decorations up in the mall but they were pretty decorative in the stores. Cleanliness 3/5 Parking 4/5 -handicap accessible Restrooms-2/5 hit or miss whether you can find a clean one. Variety of stores 3/5 Happy shopping

I was recently at The Avenue when I saw this J Crew Factory and had to go in. I have a regular J…read moreCrew I visit near my job, so I'm aware of all the styles and prints out this season. But I go in other stores for their clearance section. Happy to report this particular JCF had some good stuff on clearance and I bought a top. Payment was a breeze and the limited service I received was good.

We were at the Avenue on White Marsh today and saw that the J Crew open and we went to go in and…read morefirst we got greeted by the nice man in the front named Trayvon he was very helpful I really like how nice he was with the customers! Like for example if they didn't have your size in the shorts he will order it on the computer also it's free shipping to get it delivered to the store or your home. Overall they had some nice colors also have men's,kids and women's clothing really liked the store recommend to come to the store and ask for Trayvon when you come.

This rating is specific to the customer service, especially the cashiers working in August 2025. I…read morewas able to find several items for my nephew, and the store wasn't too busy, but the employees seemed to have no couth and no care for providing quality service or moving customers through the line efficiently. The cashier I was unfortunate enough to get spent all of her time looking past me to yell at one of her coworkers across the store. Whatever the inside joke was simply couldn't wait, I guess. To make matters worse, the manager was a few registers over (I know because she had to be called to push through a discount), and she was busy in her own world as well.

This store was so packed! The fitting room was unattended. After we spoke with an employee the had…read morean attendant come in about 3 mins. Very professional. Store was clean and fully stocked. Everyone there was nice. Got a few pair of shorts and a very good price.

I was seeking some special pieces of furniture…read more I chose to come here to see what they had on Black Friday. I really didnt see much I was interested in. There is Macy's Furniture and Macy's regular store at this mall. Walking in I was never greeted nor spoken to by any associate I walked pass while browsing the furniture selection and their household goods (comforters, bathroom and other decor that is in here). The store seemed organized and clean but the customer service lacked tharlt special smile and greeting.

I get a lot of my gifts for people from Macy's! I absolutely love the Unwritten jewelry line they…read morecarry and the wide variety of great perfumes. The Unwritten line is affordable and meaningful which adds such a personal touch to their jewelry. I was in there yesterday to get some Marc Jacob's perfume for a gift but they unfortunately didn't have the size I was looking for. Melissa and Manoli didn't hesitate to present and help me decide on another option. Macy's is having a friends and family sale that ends tomorrow 6/9 so it made sense to purchase a bigger size for a small price difference with the discount applied. Manoli was wonderful in helping me find a fragrance I was looking for by YSL and put me on to new perfume by Burberry (Her Intense) which smells amazing! What topped it all off is that Melissa also tossed in a free Marc Jacob's bag that was such a nice gesture!

Very busy! Parking is hard to get along the store area. Today I had my flasher on to indicate I was…read moreturning to park into a spot, there was a car trying to back up. Not even within a minute of stopping to do that security came over to ask me why I was sitting and wanted me to keep moving, which the other car started to back up so I went into the spot.

The Avenue is a very cute outlet "mall". While there aren't a ton of clothing and shoe shops, there…read moreare a lot of personal service and unique food options. I've frequented the area for quite a few years and can say they the businesses that lease here change fairly often. Shopping choices do seem to be catered to a certain [middle age] crowd. The outside lawn area is a really good spot to hang with family and friends; during the warmer seasons they'll have swinging benches and a nighttime concert series with live bands. During the colder seasons, they transform the area into an ice skating rink. If you like farmers/flea markets, stop by early fall mornings - lots of good vendors for jams, candles, pet goods, etc. Lately they have been enforcing the chaperone/minor curfew policy. I think it helps keep the vibe family friendly and makes the place feel secure.

Has few CPSC certified helmets so not suited for us downhill longboarders. Has mostly non-certified…read morehelmets that cost at least $39.95. Shipping is expensive from the company overall. I would like to see more variety of helmets including those CPSC/ASTM1492 certified and include more variety of helmets like their website does. Customer suport okay.

I love this Zumiez store at White Marsh Mall!! The staff is super cool, friendly and helpful! Great…read moreselection and the atmosphere is very chill. Great longboards too!!!

Great selection of shoes for people with foot problems! I have trouble finding shoes that fit…read morecomfortably and have Velcro straps. This store sells practically everything!!!

Stopped in looking for comfortable shoes. Lane assisted me and got me to the right size shoe for…read moreme. He took the time to measure my feet and explain why I had been buying the wrong size for years. I can't remember the last time someone in a shoe store actually did this. I am looking for a style not in stock but was advised that they can special order from any of their manufacturers. Found my new locally owned shoe store.