A very solid outlet mall, no question about it. Before Christmas I devoted a day to shop them for…read moreholiday gifts. I'm not new to the outlet. I probably have shopped Williamsburg Premium Outlets over a dozen times. However, it's been over five years, or more. I continue to be impressed with the pure volume of stores and massive real estate it encompasses. I shopped dozens of stores from Gap, Polo, Nautica, American Eagle and many more. It ended up I only purchased from Nautica. I would recommend checking them out.

Outdoor outlets, not much coverage in some areas. Dress for the elements. Parking can be a battle…read more We try to park away from the masses if needed, and can. There are many stores here. From clothing, to toys, to home, to kitchen ect. There is just about everything. It is fairly easy to navigate. There are some popular stores like Nike. I've used their restrooms numerous times. I do notice they try to keep up with cleaning and suppling the essentials. But, it can be a hit of miss especially when it is super busy. They do offer discounts for military in certain stores, sometimes teacher discounts, and also discounts for emergency service employees. You just have to ask honestly sometimes there is a sticker on the window. You can definitely find some deals especially around holidays and prime shopping times like back to school or tax free shopping days.

One of the nicest consignment stores I have experienced. The shop is inviting and the owner is…read morefriendly and welcoming. Highly recommend a visit you won't forget the experience.

I have been shopping at this store for over a year, and the service I receive is still exemplary…read more Sale staff (Ms. Janice) is very professional, listens to what your needs are and provides service with a smile; not only to me, but to other customers as well.

They definitely are one of the top children's consignment shops in the area. They have a lot of…read morehigh end brands for equipment, toys, and clothes/accessories. Very large store and very large selection!

Sugar and Spice is a great place to buy gently used clothing and toys. They do well at keeping the…read moreprices low for used clothing and toys. I love taking my grandkids in the "shop" for a fun outfit or toy!

Wonderful children's clothing, very classic outfits. I enjoyed shopping in this shop today,…read moreeveryone was very pleasant and helpful when needed. I highly recommend this shop!

I was followed around the store like a common theft. I'm a 31 year old woman and came in with 2…read morechildren. I could afford anything in your store I want. To be followed 5 feet behind me and spied on is degrading. We are an honest military family. I have no need to steal from your store. I hope you realize how repulsive your behavior is.

Boy did the Gap in the Williamsburg Premium Outlets need a fresh update by me…read more I have not been to this Gap in a few years, so was thrilled to see they are still kicking butt with amazing inventory and prices. Gap has always been a dependable store for my whole family. Over the holidays and more recently I checked them out with my wife. We score on several 50% off items and spent over a few hundred and came out with bags. The service stood out as the staff consistently checked on us. I always recommend Gap, but this store especially has it together.

I love this Gap Factory Store! They have a huge selection and everyone there is really helpful!…read more There was a pair of jeans I liked but I needed them in TALL( not carried in store), so they offered to order them for me. I got the same price as in store and they shipped to my house for free!

Everyone was so kind to my toddler daughter today when we were in the store. All the ladies who…read morework there were super helpful and made great suggestions.

Always friendly , great clothing for children , good quality! I visit this store at least every 2…read moreweeks !

Merchants Square has been a favorite place of mine to shop, dine and recreate for decades. It has…read moreover 40 stores. Recently I had the opportunity to visit the square that's nestled between The College of William & Mary and Colonial Williamsburg. During Christmas is one of my favorite times to visit this area. It was hoping too! Crowds were beginning to arrive in Williamsburg for The Grand Illumination the next day. There was music, and a Christmas spirit in the cool crisp air. I visited a few shops that I had time for that were both favorites and new to me. The Cheese Shop for a snack. This shop has been a place I have frequented for decades, it's awesome and an independent run store like most others. I went to R. Bryant, a men's store. Lulu lemon, Danforth Pewter and a new shop Walkabout Outfitters which is a small chain. It replaced a very well known and established independent store I shopped since early 2000. If you're looking for a unique place to shop, eat and also take in a show at the Kimball Theater then Merchants is the place.

A beautiful American place to visit. Settled near an American college WM. We enjoyed our visit,…read moreplenty on outdoor seating and nice small shops amd bistro. A must place to visit when in Williamsburg.

Management and quality control is awful at this location. Don't waste your time. We were sold half…read morefull shampoos.

While the selection is good, and the value is excellent, the service is non-existent…read more In general, a business attitude towards customers flows from the top down. The front line staff are more focused on rules and regulations than what they should be focused on which is customers and service. There are customers, but the service is nonexistent I cannot recommend Ross at all