I couldn't have asked for a better company! I called them around 2:30 PM and they said they could…read morebe there by three. They came and same day. They cleared out the entire home and provided me with photos of each room after the cleaning. Highly recommended! I can't imagine anyone having a problem dealing with this company I would use them again in a heartbeat!

Quit less than halfway through the job because he was "tired and frustrated", despite being well…read moreaware of the workload. Tried to charge me an additional $1,000+ dollars to finish the job despite having a signed agreement. Drove his dump trailer and truck onto the front yard, causing significant damage to grass and Belgian block barrier. Avoid this business

The chimney rebuild was excellent. I had a major leak which suddenly appeared a few weeks ago. I…read moreneeded the repair immediately and many contractors refused the job due to previous commitments. Ed called back and I pleaded with him to see if he could fit me in. The job came out better than expected.

We had our ugly fire place resurfaced to a clean white face and electric insert. The insert has…read moremultiple colors and you can turn the heat on or off. The quality of work was amazing. The cost of the project was very reasonable. The project manager was easy to work with and did follow up visits or calls. He stayed with the project throughout. I would highly recommend Creative Masonry company. Thank you, we love it.

I worked with Vincent 4 years ago and I couldn't have been happier! Solved all my problems! Made…read moremy family happy and my neighbors jealous! On my old house, the surface of the foundation was crumbling off, that 1960's sandy facing they put over the concrete. It looked bad and dirty and I had no idea what to do about it. The basement was a walkout so all that ugly foundation was exposed. Vincent came out and recommended stucco and showed me some examples. It was the ideal solution. He was also down the street doing the same thing to a neighbors house. When his team came out to do it they were incredible! Everything was organized and planned out meticulously. First a couple people came to prep everything. The next day the whole squad was there and they worked like an army. Everyone was mixing and applying stucco very precisely working together to cover the whole foundation. They did a fabulous job and everything was so smooth and clean. There was no mess or anything when they were done. My foundation looked brand new. We also did some small concrete steps. I couldn't be happier working with Vincent, and even after 4 years it held up and looked perfect. I called Vincent today to get me a quote to fix the top section of my chimney replace a flue pipe, bricks, mortar, flashing, new caps, sealing etc. I called him out of the blue and he was on my roof giving me an estimate in an hour! You work with Vincent, he's going to get the job done great with no stress, everytime at a very reasonable price. Unbelievable!

Top Notch work! Vincent gave me a fair price, had good…read morecommunication scheduling his appointment, and did a great job. He cleaned my furnace, Woodstove, and flues. He used the proper vacuum inside my house, and there is not a speck of Soot anywhere. I wanted someone that could safely go up on my roof, which is very high, to inspect the flu caps and the liners from the top down. Not many companies will do this, but he had the perfect machine for the job. I definitely recommend his service to others and look forward to using his service again next year. Thank you, Vincent!

They arrived right on time, inspected the fireplaces and answered all my questions. Great news was…read morethat I didn't need to replace or repair anything and I was charged for a simple inspection. I would use them again for all my sweeping or fireplace needs.

RUN! DO NOT USE THIS COMPANY - they lack integrity, customer service and credibility…read more In early February 2026, our residence sustained a fire. The fire was not caused by the pellet stove. Due to fire damage, the room containing the pellet stove required complete demolition. The referenced company was contracted to uninstall the pellet stove prior to remediation. The stove was removed and placed in our garage the day before Servpro began demolition of the affected room. The room was sealed off following removal. There is a dispute regarding the handling of the stove components at the time of removal: Company's position: The company maintains that all components required for reinstallation were packaged together and secured to the back of the stove when it was placed in our garage. Homeowner's position: The stove and a large pipe were placed in the garage beneath the electrical panel, against the wall, with no components attached to the back of the stove. We recall observing additional stove components remaining in the room after removal and contacted the company to inquire whether those items were necessary. We were advised that if any components remained in the room and were removed during demolition, they would need to be replaced and that this would be addressed at the time of reinstallation. Servpro subsequently gutted the room, and all repairs were completed. Prior to scheduling reinstallation, my husband visited the company to purchase paint so that the stove could be refinished. We then contacted the company to schedule reinstallation. Upon arrival, the installer stated that required components were missing and asserted that all parts had been packaged and left in the garage. The installer further alleged that the parts may have been misplaced by us when the stove was removed from the garage for painting. Numerous communications followed between us and the company, including conversations involving our contractor. Initially, we were instructed to independently locate and purchase the missing components and then contact the company to proceed with reinstallation. At that time, we were also issued an additional invoice in the amount of $2,200 for reinstallation services. Due to the cost involved and uncertainty regarding which components were required, we requested confirmation of the necessary parts prior to purchase. Over the course of approximately three months, we repeatedly attempted to obtain verification. Eventually, a company representative confirmed that the parts we intended to purchase were incorrect and provided a corrected list of required components. We were informed that the matter would be discussed with the owner to arrange installation. After receiving no further response, I left a message with the company requesting follow-up. The following day, the owner contacted me and stated that the company was going out of business and would not be able to perform the installation. On that same day, a technician emailed the confirmed list of required parts. I asked whether the company would complete the installation once the parts were obtained. Subsequently, I received an email from the receptionist stating that the owner had indicated the company would not install parts that were not original components. As a result, the pellet stove remains uninstalled due to unresolved disputes regarding missing components and the company's refusal to complete the work. This matter has caused additional delay, expense, and disruption following a significant fire-related loss.

For reasons I won't bore you with, we've been living with multiple plumbing issues. Finding a…read morereputable, liable & trade savvy technician/contractor is THE hardest thing. We finally found Supreme Plumber and couldn't be happier with the work he's done!! He communicates, shows up, works diligently along with his apprentice and gets the job(s) done! We're beyond happy with the work and the prices.

I called him the same day that my water heater started leaking...that morning..and by 6 pm he was a…read moremy place installing a new one...and the price was decent ..overall he did a good job.

Needed leak repair and replacement of faucets. InstaPlumbing coordinated with water supplier to…read moreturn off water at the main, and the team arrived right on time . Despite a very narrow work space they took care of all repairs,tested function when finished and left a clean neat area . Skilled and knowledgeable plumbers, Would recommend, if you need them they get it done.

These guys are the best. I've used the company several times and the entire service is consistently…read moreprofessional and efficient. Customer service is wonderful - I always speak with Melissa and she's wonderful: friendly, helpful, informative. They are responsive and reliable. Last week I needed a repair doing on my toilet. Brandon was knowledgeable and resolved the problem quickly. I highly recommend them.

We have been of customers Gottier Plumbing & Heating AND their Oil service for well over 35 years;…read morethey have been there for us when we've needed them and they have provided excellent service and support. 2 months (December) after we moved into our house in Vernon, CT, many years ago, our furnace needed to be replaced. We reached out to Gottier, a local Oil/Plumbing & Heating company. They came right out and replaced the furnace and put us on a payment plan. Very easy and excellent work. Well, 37 years later, we found ourselves needing to replace that furnace. We called Gottier. We didn't even get a 2nd opinion because we didn't want to use someone else. They gave us another great payment plan and came out to install the furnace. When they left that afternoon we had a new furnace and everything was cleaned up as if they hadn't even been there. Unfortunately, they didn't clean up the rest of the basement so we're going to have to do that ourselves! Lol. When I lost my job a few years ago it happened to coincide with an increase in oil prices and our monthly budget payment was going to increase significantly. I called Gottier and told them that I had lost my job and the woman I spoke to was just so sympathetic and adjusted our budget plan so that we could afford it until I found another job. Her last words to me as we hung up: "Promise me that when you get another job you'll call and we can adjust the amount to reflect the increase." I promised and 6 weeks later, I called her to tell her of my new job. She was so excited for me! And for Gottier, of course! What's prompting me to put this in a review today? Well, a couple of days ago we got a phone call from Eric at Gottier fuel telling us that, as we could imagine, given the state of the world, oil prices were going to go up. We had a scheduled delivery 2 days hence. He was calling because he wanted us to know that the prices were going up so we wouldn't be shocked. That's amazing customer service for sure! They are so kind, so helpful and so understanding. If you're looking for an oil company and or a heating and plumbing company, you certainly cannot go wrong with Gottier.

I called the office and asked what they charged to clean a boiler. The woman wouldn't tell me. She…read moresaid that it all depends on what they had to do. I told her that I didn't want any repairs done, just a yearly boiler service. She still wouldn't tell me no matter how many times that I asked her. Gottier had good reviews so I agreed to the service anyhow. When Jacob showed up he told me right up front without my asking that it would b $340. Now why wouldn't the woman in the office tell me that? I thought that the price was rather steep but I let him in anyhow. I guess that Jacob did a good job. At least he was pleasant and very knowledgeable. I asked him if he replaced the nozzle and he said yes but he didn't leave the old nozzle like others have done. I doubt that he ran any diagnostics or he would have told me and left the readings like others have also done. When he gave me the bill there was an extra charge of $89 that I never authorized. I asked him what that was for and he said that it was a dispatch fee. I've never heard of a "dispatch" fee so I asked him what a dispatch fee was. He said that it was for driving his truck to my house which was only about two miles away. At the top of the bill in big bold letters are the words "StraightFoward Pricing". HA! What a joke! In my opinion their pricing is very DECEITFULL. The total bill came to $437.10 which I think is pretty exorbitant for simply cleaning the boiler and replacing the filter.

Brian has been cleaning my chimneys annually for over a decade now. He does an excellent job - no…read moremess ever.

I needed a new crown for the chimney, some repointing and shelf repair. Their family team did a…read moregreat job for a really good price. I am very very pleased with what they did.