The owner passed away and they are closing the store. The wife and the other guy who is helping…read moresell the merchandise is very, very nasty. I went back to ask for my receipt and to tell them that the clock I spent $150.00 on does not work. They guy yelled and refused to give a receipt and said that all his merchandise works and lied. Now I have more problems with the clock and hope karma gets them back. They are old but should not be an excuse to be nasty and lie.

I"ve had six different clocks repaired by Ray and all continue to run perfectly. I highly…read morerecommend his services to all of my friends and clients. Very satisfied with his service and price.

Holy smokes! I'm blown away by the service at the Sutton clock shop! The store is beautiful tick…read moreticking with clocks decorating every inch of the space! Breathtaking is an understatement! And they took a look at my clock and fixed it perfectly! Not only that but I took my clock to two others stores before and one said it was unfixable and the other said it would cost 250 to replace the antique hands with new ones and make it battery operated which I did not want since I wanted it to be restored in its antique glory! So when Sutton clock shop said no problem and fixed it at a very reasonable price I was blown away! Can't say enough positive things about this place! It's worth just a visit to see all the cool clocks for sale! Thank you thank you!

This is my SECOND negative review of this shop. My first had to do with a wall clock that needed…read more4-5 REPEATED repairs with no permanent solution to the problem. Each time, I had to pay an exorbitent bill. Now I write because I contacted the shop by phone & email to arrange for one more attempt at a PERMANENT repair. I have not received a reply to my messages.

Was delighted to find Metro Clock Repair in my town. Moreover, happy that the proprietor is a…read morewoman. As a woman who worked as a sound engineer in a male-dominated field, I was pleased to support her business with my business. She came to my home, gave my grandmother's hand-made mantle clock a once-over, provided a quote, took the old time piece to her shop and did the work. Tanja knows her stuff. When she brought the working clock back a few days ago, I cried to hear it tick and ring again since that sound was an integral part of the happiest days of my childhood.

I was seeking maintenance service for my Grandmother Seth Thomas mantle clock. My long term and…read moretrustable service provider lost his business in a fire. Needless to say, I was concerned about finding as knowledgeable and trustworthy a resource as it appears that a storefront provider of this service is impossible to locate. I conducted a Duck Duck Go search and I located Metro Clock Repair. The comments about the services provided by Tanja were consistent and true. She came by my home and provided long overdue timely maintenance to my treasured clock as well and took a smaller non-working clock back to her shop so that she could locate and install replacement mechanics. In my discussions with her I could see that she is dedicated to providing the special attention timepieces require. We shared a love for classical timepieces. The quality of service far exceeded the cost. I am so happy to have her as a resource for my timepieces. We need to patronize and publicize the services provided by Metro Clock Repair, so they too are available for when we and others need them. Thanks so much, Tanja!

Excellent repair shop! I went there to have my sister's old carousel music box repaired. The owner…read morefixed it in a few days and it was at a very fair, reasonable price. The store also is great place to explore if you are interested in vintage watches. Definitely worth checking out! Highly recommended.

If you need your jewelry fixed, you should definitely come here! I needed to get a jewel fixed for…read moremy rook piercing jewelry and was told that they'll make sure to check the prongs and tighten them if needed. Amazing customer service and very affordable. It took a little over a week to get the call to retrieve my jewelry, but it was worth it for the price.

I had the pleasure of meeting Michael, the store owner and mastermind of Swiss Precision…read moreWatchmaking & Repairs, that's literally 0.05 miles from my office. My Ebel watch that I do cherish with tender loving care, because it's a gift from my late Grand-Mama. I needed a battery replacement and an internal cleaning. What a stellar job, exceptional customer service and care, that was well done & seriously economically sound (aka affordable). My Movado Sapphire will be in great hands; for sure.

Charged me $100 for an estimate on what it would cost to repair a watch thats maximum value would…read morebe $1500... Their quote was close to $4000. Seemed ridiculously exorbitant. I threw $100 into the garbage.

Highly recommend. I brought in a vintage wristwatch that I had bought on eBay and he evaluated it,…read moreput in a fresh battery, shortened the strap, and had me on my way in 15 minutes. Very reasonable pricing, and friendly too. Note: this shop is on the second floor of a bustling commercial area, so look closely for the building # and then ring the buzzer for suite #2.

Truly excellent service during the repair of a Swatch brand watch whose second hand fell off. I…read morehave seen this place for years at the local Subway station in first thought to come here for the said repair. The watch is sealed thus could not be repaired but such honesty is truly is a revolution in customer service. I will be back with a better watch!

I bought a AP and it was amazing. I would definitely do business with again the watch arrived on…read moretime and communication was excellent.

Hey, does anyone really know what time it is? Not when the…read morebatteries on my watch don't work.. Let's just say I let several watches functionality "tick" in the wrong direction! I researched where to go to get my batteries replaced here in Bay Ridge and found nice reviews for Global. I brought two watches to start with to ensure good battery replacement. I met with Elad who quickly repaired the batteries at reasonable cost. Additionally, I returned to sell some gold pieces that didn't fit and some I just don't wear and again was given great prices for selling. Global also sells jewelry such as some Tiffany pieces and other lovely gems. It's nice to know that there is a trusted local jeweler who can assist me with repairs, selling, etc. Elad is very professional and trustworthy. I highly recommend Global Gold and Silver.

Honest and trustworthy it was a pleasure dealing with Ash. Will definitely be back for all my…read morejewelry and watch needs. Thanks!