Recently ordered a custom suit from this location and was served by Ron Walker. I was initially…read moreunsure about getting a custom suit as I thought it would be way out of my price range, but I was very pleasantly surprised! The suit arrived quickly and the fit is superb; easily the best fitting suit I have ever owned. Never going back to off-the-rack again. Thanks Ron!

From the owner: One of Canada's leading menswear retailers, Moores has been outfitting men for more than 30 years…read more With more than 120 locations across Canada, Moores offers affordable prices and personalized service.

I have checked out this Winners a number of times. It's an…read moreaverage size, but great to have one in Chatham. It's in a good location, sandwiched between Superstore and Wal-Mart. Has your standard departments too - Clothing for ladies/men/children. Some sports clothing too. Baggage and handbags, toiletries, shoes, housewares including bedding and some small furniture and decorative items. Some specialty food / teas, etc. Nice staff and free parking. Along with the standard Winners' discounts on items - what's not to like?!!

Last year bought a suit for grandson..great service ..older gentleman....on that experience I would…read morehave given 5 stars... Today go back to get news shirts...absolutely terrible service...this man is no credit to your store.

I visited this establishment on August 25, 2017 to get five pairs of pants hemmed. The moment I…read morearrived, I noticed all of the staff, except for one older lady, assisting a customer. Making eye contact with this older lady, I could see she would flipping through papers and scanning merchandise so I waited for two minutes before she could utter any words out of her mouth. The words she uttered? Are those pants clean? I responded, they're brand new. Her rebuttal, you should wash them before we can hem them. I advised her that I dry clean my pants. She took a moment to respond, but she eventually arrived to the conclusion that it would take her over 10 minutes to attend to me and over two weeks to have the pants returned to me. She basically tried everything to get me not to hem my pants at this location. Well, she succeeded. I ended up leaving. To whom it actually concerns in management, as a leader of a fine establishment as yours, you most likely know that clients have plenty of options where to get their pants hemmed. I can honestly say this was probably the worst experience I ever encountered with one of your employees. The lack of understanding, communication, and urgency from your ill trained staff makes me question where you rest your values in your business practice as it does not seem in line with delivery a great customer experience.

I just stopped in at The Shoe Place at Thames Leas Plaza to see if they had any dress flats. I…read moreexplained that my sister had bought a pair online but that I wanted purchase locally. The manager was dismissive and rude. I had not been there for awhile and then I remembered why. He is always aloof and pretentious. I will drive to Ridgetown like I did when Lucky Lady advertised their sale on Sketchers. They treated me so well by showing me different styles and colours. The drive was well worth it.

Today was the third time that I have been to this store and had terrible customer service, I…read morepromise that I will not be giving any more chances and I will never dawn the doors of this business. One visit I was asking about a specific Birkenstock shoes which they didn't have. Instead of offering to order the shoes for me, they told me that I should order directly from the Birkenstock website. Today I entered the store to look at the Oofos brand of shoes and two female employees were standing near the front counter, no customers in sight. I had to make eye contact with them and say "hi there, how are you today" or they would have continued on with the conversation that I was apparently interrupting. I was then never asked if I needed any help, but instead had to ask whether they had additional sizes that I might be able to try on. Needless to say, I left the store without any shoes and will NEVER set foot in that store again. When you are a small business in a small town, you should be doing everything possible to help customers.