We bought an Ashley king-size bed from Furniture Bell at a great price. There was a hiccup with the…read moreinstallation that I discovered weeks later causing the slats to be uneven - they were very responsive and after some troubleshooting, they figured out that two pieces were upside down. The store manager came and fixed this issue himself without any extra charge or giving any trouble. Highly recommended.

This store is a true design gem (not just in North Carolina but nationally - especially due to…read moretheir robust online offering and incredible design industry knowledge) and the owners (Ivy and John) are absolutely amazing in every possible way - truly the sweetest people. As a principal designer (with a key focus on interiors) at an award-winning national practice, I have worked with countless retailers, supply houses and interiors consultancies. Without question, these folks are my absolute favorite supply partners and I work with them every possible chance I get (note that they also offer trade pricing should you happen to be an architect or designer). Over the years my wife and I have bought several pieces from them at various price points and have always been impressed by their level of service, responsiveness, kindness, enthusiasm and overall product (and industry) knowledge. I truly cannot say enough great things about either the store itself or the people behind it.

I can't speak for the in-person experience since I ordered online, but from my email engagements…read morewith the founder of Palette & Parlor, Ivy Simon, I have to say this was my most fabulous buying experience. I had purchased an item that turned out to be unavailable until October and while Ivy could have let me wait, she actually emailed me within 24 hours of my purchase to give me a chance to cancel the order if I didn't want to wait. I really appreciated her gesture and ended up keeping the order. She was very responsive through the entire process and I can't rave enough about my experience. Thank you Ivy and as I had let you know, you have a lifetime customer.

We recently purchased a sofa, chair, and dining room table from Graham Furniture Mart and have been…read morevery pleased with our new furniture. The guys who delivered our furniture were polite and took great care when getting the furniture out of the truck and into our house. We plan to go back and purchase more furniture soon.

Pay for what you get, shitty service, shitty people, shitty furniture. Will not be returning here…read moreever again, the old fat guy working there cursed me out for just asking about a return on the sofa they delivered me with a hole in the back, go anywhere but here.

Delighted to have found this family-run NC business. The owner helped me pick out a sofa for my…read morehouse. He spent like 20 minutes walking me through all the options and describing the craftsmanship. He really could not have been kinder or more patient with me. I left feeling super excited about my new sofa, and happy to have spent my money on a piece of furniture crafted in NC and sold by a fellow Tar Heel. Will definitely be back.

Great customer service. Purchased 2 love seats and 2 recliners last year. Love them. One of the…read morebuttons came loose on the recliner, brought it in. Problem was corrected and they delivered the chair. Thank you Phillip & Brian & delivery folks !!

I have taken new, recently purchased clothing and never-worn women's shoes to them. On 2 different…read moreoccasions they claimed they could not find the items, did not think they had been processed and kept coming up with excuses as to why they weren't in their system. I stopped taking items to them because I do not trust them.

I've had good experiences as a seller and buyer. The shop is nicely organized and clean. Some items…read moreseem overpriced, but most are fair. I think it's the best consignment shop in the triangle if you're looking for upscale brands. Consigning is easy.

New things on the racks every day. Huge selection on men's suits. All workers are always happy to…read morehelp. Items are priced to sell and they use color coded price deals. Just watch out in the food section as it tends to expires soon.

Pretty dry bones. Found some books that were in the children's section clearly stated 50 cents…read more There were about 10 of them. They were colorful art, comic type-was charged the full amount and all I heard was "We have employees that put things in the wrong place, these aren't children's books." Okay, that's their fault..not mine. The customer is last here, if you want that, come here! Also the first time in Durham-gosh this place looks like it's rotting away!

I brought my 30 year old log splitter in for service. It was in rough shape - magneto shot,…read morecarburetor too. One tire went flat on the way over. Robbie was fabulous. He unearthed great deals on replacement parts and charged very reasonably for his time. Fixed my tire too! Quality work by honest people. RW

Honestly it was sad when I saw all of the negative reviews. I was pleasantly surprised! Staff was…read moreSuper nice and had so many fishing supplies and gardening stuff! Sure, it was a bit overpriced but all in all, it was very nice local business!

I finally made it to this fab boutique. It did not…read more disappoint. Lots of designer bags and the staff does not hover. One tip I would give is ladies smile at your customers.

This place is a GEM. Let's start with: I'm a Loehmann's,…read moreHome Goods, Marshall's lover. I stumbled upon Fifi's when a jacket in the window caught our eye. Little did we realize the amazing finds they had inside. The store itself is pristinely well kept. The selection is amazing. The clothing and shoes and accessories are in great shape--most look brand new. The deals are great. The employees are so cordial. They really make you feel like you're in an upscale boutique when you're trying on clothes. They accept credit cards. They don't have their owns bags, so bring some of your reusable ones! I've been here at three four times, and I've been pleased every time.