We purchased a bedroom set, in store at the DURHAM, NC location. SORRY to post this on the Raleigh…read moresite but I could not find a way to post on the Durham SITE. Looked and looked for link !!! Anyway, the sales consultant was very professional, patient and pleasant. He suggested an under the bed rug as an accessory we liked it so we added it. We asked about the rug being put down and were told that the delivery would include getting everything set up. On delivery day we were told that don't do rug installation!!! so they put in the whole bedroom set and left the (under the bed rug), in a corner unsealed!! during the delivery they chipped my footboard, so they had to bring a new footboard, they did that today and I asked,,,, again could the rug be put down and again..... was told they don't do it. Called customer service and spoke to 3 very nice people but only to get to where we were told the 3 party delivers can do or not do this, it is at their discretion. Ok well had I know this we would not have bought the rug!!! So then I requested to just return the rug and was told that returns have to made in 3 days!! My husband and I cannot lift the bed to lay the rug, which means we have to try to hire and pay someone, and we didn't want to do that, so we were going to return it, but now we can't do that!!! I feel certain that the salesman did not know this could happen!! But I think it's important that other people know!!! !We were very specific in store about our situation, but yet we are now stuck with a $170 rug that we only bought because we liked it and thought it would put it like everything else. I rated a 3 because the rest of the furniture is nice, so I l felt comfortable with OK and Maybe this is different for the Raleigh Store, but if you are dealing with Durham keep in mind that 3 party delivery does not do RUGS!!!!!!!!!! #verydisappointed

If I could give a negative star I would. I went to the store and purchased a couch, the sales rep…read morewas very nice and said the couch will be delivered in 5 days. However once I paid for the couch they said their printers were down and I couldn't receive the policy paperwork, I said no problem email it to me as they said they would. Next day still no paperwork. I called and the number goes to corporate and they said sorry we will send to you but nope still no policy paperwork to read over. The couch arrived and the driver asked me to sign saying I received which I did. They left I sat in on the couch and worst couch I ever sat in, as hard as a plyboard not the same as the store model. I called them to complain and all I get was sorry according to policy you had the right to refuse before the driver left so now no returns are allowed but they offered to finally send me the policy so I can read it over.... They said may require a break-in period which is well and dandy but if I cant sit in it without every bone killing me then no I cant break it in. I went online and yes the couch is offered in 3 levels of softness so the store model is soft and the one they sent was hard as rock. The store manager says they have no control over that and didn't know that was an option...Shady business practice DO NOT SHOP AT ASHLEYS STORE ANYWHERE........

This store is a true design gem (not just in North Carolina but nationally - especially due to…read moretheir robust online offering and incredible design industry knowledge) and the owners (Ivy and John) are absolutely amazing in every possible way - truly the sweetest people. As a principal designer (with a key focus on interiors) at an award-winning national practice, I have worked with countless retailers, supply houses and interiors consultancies. Without question, these folks are my absolute favorite supply partners and I work with them every possible chance I get (note that they also offer trade pricing should you happen to be an architect or designer). Over the years my wife and I have bought several pieces from them at various price points and have always been impressed by their level of service, responsiveness, kindness, enthusiasm and overall product (and industry) knowledge. I truly cannot say enough great things about either the store itself or the people behind it.

I can't speak for the in-person experience since I ordered online, but from my email engagements…read morewith the founder of Palette & Parlor, Ivy Simon, I have to say this was my most fabulous buying experience. I had purchased an item that turned out to be unavailable until October and while Ivy could have let me wait, she actually emailed me within 24 hours of my purchase to give me a chance to cancel the order if I didn't want to wait. I really appreciated her gesture and ended up keeping the order. She was very responsive through the entire process and I can't rave enough about my experience. Thank you Ivy and as I had let you know, you have a lifetime customer.

We have had great experiences at Patinas. Their furniture and artistic accessories are uniquely…read moreselected for beauty, quality, style and agelessness. Sissy is very knowable about design and what would fit the clients needs. Last time in, we saw a very practical patio table and chair set. I was imminently due for ankle surgery. We bought it and said it might be a while before we could pick it up. 10 weeks or so later, I called to give an update on when I could pickup the furniture. Sissy offered to bring it to our N Durham cottage since she would be coming that way soon. What a nice surprise gesture. (Not their policy). Stop in the see the great offerings they have which turn over very rapidly and enjoy the fruits of their talents. Bruce and Kathy Harrod

What a beautiful store of unique, upscale, upcycled furniture! I happened to drive past and dropped…read morein, and was enchanted by the beauty of the unusual pieces. The store contains furniture of many styles but I am always drawn to unique antique pieces with soul, and this shop has many of those. I thought the prices were reasonable for the quality of the furniture and the work that went into them. I will definitely be back.

Kirk gave us thoughtful opinions on the chandelier and ceiling fans we were shopping for. His…read moreinstallation advice was excellent. And his price was fair. I wouldn't shop anywhere else for lighting fixtures. As far as I could tell the other employees were just as thoughtful and helpful. I was impressed with the people and the selection.

Jay and his team are the best! Service, selection, an value are all exemplary. Need a weird bulb?…read more If they don't have it they can find it, and if they can't find it they'll help you figure out a substitute.

These types of antique stores are always hit or miss. We popped in on a whim even though we weren't…read morelooking for anything in particular. They had a selection of large and small pieces of furniture, plus a little adjacent art gallery. You can tell this place has been here a long time and will probably still be here for a long time.

Lots of great items at very reasonable prices. It's a fun store to stroll through to find a hidden…read moregem. The owner Blake was friendly and helpful.

A few months ago after much hesitancy, we decided to seriously look into purchasing an oriental…read morerug. Remembering the ad we had seen in the N&O, I called Persian Carpets. Steve Williams answered & gave directions to the shop. We live 1 & 1/2 hours away. Within an hour of our first visit we were leaving with a wonderful rug for the dining room. Steve had guided us through the process faultlessly. Of their thousands of rugs, Steve found just the right one. The experience was delightful, fun and the rug was perfect for the area. Since then, Steve has helped us with other rugs. And we have also gotten Barak's valuable input. Without their expertise we would not be as pleased as we are. Through Steve we know exactly where our rugs were made, their designs and how to care for them. What a great experience! Yes! Who would have ever known!

Excellent selection and knowledgeable Team. There rug cleaning services are unparalleled. We love…read moresupporting LOCAL BUSINESSES!

I've visited this location a few times The staff here are…read morepleasant and welcoming. There are always unique finds that I can't resist. I enjoy shopping at World Market. There are so many options for a last minute wine and soft drink run for entertaining others and stocking my mini bar and fridge.

Amazing finds !!! Pricing can be up there for some things but overall great little trinkets and fun…read moresnacks to find .

Great store to get cheap office supplies - including desks, book cases, chairs, file folders,…read morebinders, laptops, desktop monitors, old printing ink, and some random office supplies. The place is not too large, but the selection is up to par. I went for a $10 office chair. All the chairs are $10, which is fortunate and unfortunate since some are in a lot better shape than others. I got a cute blue swivel chair, which was very clean. I am planning to cover it with a cloth slip, just for sanitary reasons. I cleaned the wheels when I got home, and yea, it works, nice and cheap! I definitely recommend. Also, if you are looking for a desk, I would get a bigger car, the desks are ginormous and look pretty heavy.

Old UNC filing cabinets, desks, chairs, and some computers come here to be sold to the public…read more Desks $20-$30, chairs $5. Desktop PCs + monitor for $100. Today there was one purple couch. I bought about 10 pounds of nice file folders for $2. You will need a big vehicle and a friend to haul away any of the furniture (sturdy industrial stuff). There is a map on their website - print it out and follow it carefully to find this place buried deep within several gravel parking lots. The website says the following: (the rules for faculty are different and include delivery to campus) Nothing over $100 Open to the public 8:00 a.m. till 4:00 Tuesdays & Fridays Closed for Lunch 12:00-12:30 Cash and Carry No delivery services You never know what you will find at Surplus Items change daily