Customer service is always great. Always answer my questions…read more I'm hoping we can continue to go to Dr. Haas now that she is not taking Medicare advantage plans. Hoping to continue going there. Sherry Bernal

Dr. Haas is both very professional and personal. She does an excellent job of explaining the…read morepurpose of each procedure and the results and what they mean to you and your eyesight.

Several lense & frame purchases over time. Always…read moreprofessional, friendly & reasonable. Recent mistake by lab on lense replacement, once identified, was quickly resolved with new frames of my choice at no charge. Tiffany, Angel and company were a pleasure to work with. Loyal customer.

DO NOT VISIT MYEYEDR at 2810 E Trinity Mills Rd Apt 173 in Carrollton, TX! They erroneously billed…read moremy primary health insurance instead of VSP for my annual eye exam 10 months ago. I am unsure on how they billed my primary health insurance for any portion of the eye exam but they did (insurance FRAUD?). I contacted MyEyeDr's billing department, the office of service and VSP - all of whom are INCOMPETENT and UNWILLING to do what's right. Without confirming, Victor in the Billing department just stated billing was correct and that I would need to take it up with VSP. Receptionist Brie who is as condescending as can be also said billing was correct until I reiterated MyEyeDr billed the incorrect insurance. Brie even said she was unsure why VSP was not billed for the eye exam. Spoke with Office Manager Marshall who does NOT return calls or texts. MyEyeDr puts all the work on the client to clean up THEIR mess. ZERO accountability. Completely UNPROFESSIONAL. WORST optometry office on this planet! 0/5 stars. Would absolutely NOT recommend

Great place for eye exam and contact lenses…read more Both Docs are great and know what they are doing. In addition to prescription for glasses and contacts got eyes examined for whole host of potential ailments to ensure all is good. $156 for eye exam including both prescriptions. After $30 off (yelp), higher price because I have astigmatism.

The customer service is very good, but this establishment is way too pricey. Most places have the…read morecost of the frames on display, so you know how much you're paying. I was disappointed in the selection of frames they had (seem mediocre), as I had seen a couple of frames online that I liked, and this place had nothing that resembled either. I was more than a little surprised to find out that the frames I had selected, the best of the bunch imo, were priced at over $200. Overall, my new pair of glasses cost me over $700 (I did get the "extras" regarding the lenses). This is on me, of course, because nobody forced me to pull the trigger on the purchase. Just saying, though, that I believe the "mark-up" on glasses here is pretty steep. Just my luck, I received a coupon in the mail 1 week later from JC Penney for a 60% discount. I've purchased glasses there before, and I was pleased. Oh, well. Live and learn.

Staff was friendly and professional. Genesis was amazing with the insurance details and benefits!…read moreMade the appointment smooth and quick! Will definitely recommend this practice to everyone

Had the BEST experience at this Eye Doctor location from the time I walked in and was warmly…read moregreeted by Eli who checked me in to the time I left with a big smile on my face. Within minutes, I was escorted to the back by a young lady who asked me questions about my medical history and took some eye readings and turned out we had the exact same pair of eye glasses which progressed into a long discussion about our favorite imported frame vendor! I didn't get her name but she was very personable. Then came my eye exam with Dr. Peterson who listened to my concerns and was able to hook me up with a prescription for new reading glasses. There were some pretty cool high tech features that came into play while he was doing my eye exam. He was also pretty funny and has a great music selection playing in the waiting room (this is one of those things I take notice of anytime I'm in a business and makes an impression on me). Last, was my interaction with Ray who helped me pick out a new pair of glasses. He was very helpful in recommending frames to try on while still letting me do my own thing and he was also very patient while I struggled to make a decision. One thing I love about this practice is their vast selection of designer frames. I've been to other practices where I struggle just to find "a" pair that is decent. I have the opposite problem here (can't decide on which one I like most!). This is my 3rd pair of glasses I've purchased from this location. I would highly recommend everyone to give them a try especially if you're new in town or looking to switch providers.

Had a great experience here! I was in need of a new optometrist and stumbled across Dr. Nguyen…read moreduring my research. The team was super friendly and helpful. They're also very punctual. I was running 4 mins behind due to traffic and they went ahead and brought in the appointment behind me since they were already there and waiting. Not ideal for me of course but great if the shoe had been on the other foot. It's a pretty cozy space so I waited for the appointment to wrap up by admiring the small town views and a few new pair of glasses. Dr. Nguyen was a pleasure. She was knowledgeable and made sure that I had just as much of an understanding of what was going on with my eyes. I didn't feel rushed at all going through my exam and she gave me thoughtful suggestions on my next steps to ensure that my eye health was being prioritized. I also appreciated that Dr. Nguyen sanitized the equipment before having me use each machine. At the front desk for check out, the woman who helped me there was also really patient as I scrambled to find my HSA card to pay. It started pouring down raining and she was even kind enough to walk me through the back door to my car so I wouldn't get as wet. I will be ordering my new contacts from here soon and was told the turnaround time is really quick. I look forward to receiving them and I am excited to have a new eye doctor.

The best eye doctor around. Staff and prices are great. We take our 90 year old mother.read more

Find your forever Eye Doctor Here!!!…read more Amazing office, convenient location, super friendly staff, reasonable pricing, and exceptional doctor, what more could one ask for from their eye doctor!!? From the get go, when inquiring about services and scheduling, the staff was patient, friendly and helpful! The office was welcoming, bright, and had the latest styles in eyewear! There was a quick check in and insurance verification. Then I was taken back immediately- practically no wait! The pretests were great, thorough, and after a few health questions, I was seen by the doctor. Dr. Hashemi was exceptional in the service he provided. He asked questions to understand my individual needs and addressed my concerns thoroughly. He was super sincere and genuine in his approach and provided great insight! He checked my eyes and went over how my new prescription may make me feel and what to look for in my trial contacts and we scheduled a follow up to ensure proper fitting and overall satisfaction. I HIGHLY RECOMMEND Dr. Hashemi and Castle Hills Eye-care!

Not Good, Too Expensive, Not Recommended, not Good attention from the employees, the Clients need…read morea much better attention because is not Free

me and my daughter have been going there for years he is great knowledgable and helped me out…read moreduring some hard times without even realiing it . 100 percent recommend!!

Been going to see Dr. An for about 10 years or so. He's my second optometrist - the first one I…read morehad a not so good experience with getting progressive lenses. Dr. An tried to convince me for a while to get progressive lenses, and this time I finally went for it. Have to say they are truly transformative - just seem dead on, though they do take a little getting used to / training. Would say he's a master practitioner and same goes for his "chair-side manner". His whole practice seems competent, professional, and courteous. Feel very fortunate to have found them.

10/10 amazing staff and doctor. I was literally in and out in under 30 minutes. I came for an eye…read moreexam for contacts and to place a new order for contact lenses. The doctor was very friendly and engaging. I love it here!

Top quality care , great doctor office very clean and quick…read moreno wait time Staff did great as well very polite and knowledgeable First time patient bringing my youngest son (5) here was impressive with service Highly recommend this eye doctor

Amazing optician, amazing selections and top notch service and quality of glasses, with great…read moreprices..

My baby took both legs of the glasses and bent it backwards, breaking one of them. I didn't think…read moreI'd get to salvage these glasses but they fixed it without a problem! Under like 10 minutes. I'm very grateful and impressed. Thank you so much!

I typically don't leave reviews, but this experience was so critical and alarming that I felt it…read morewas important to warn others. I had a **very frustrating and concerning experience with America's Best Contacts & Eyeglasses located at 2630 N Josey Ln Suite 112, Carrollton, TX 75007. My visit resulted in two incorrect vision prescriptions, which is unacceptable when you're trusting a provider with your eyesight. The first doctor wrote an incorrect prescription, which caused vision problems when the glasses were made. I returned to the store, and the second doctor acknowledged the prescription was wrong and rewrote it. Unfortunately, the second prescription was also incorrect, meaning my vision was still not properly corrected. I spoke with the store manager, Rosario, hoping to resolve the situation or at least receive a refund for the exam since the prescriptions were inaccurate. Instead, she refused to offer any resolution or refund. Her response was that they could rewrite the prescription again and "maybe get it right on the third try." That was extremely disappointing and not reassuring when it comes to something as important as vision. I also contacted corporate customer care, and they told me there was nothing they could do because the decision was up to the store manager. This experience showed a serious lack of accountability and professionalism. When it comes to your eyesight, accuracy matters. Please be careful trusting this location with your vision. I strongly recommend going somewhere that prioritizes getting prescriptions right the first time and stands behind their service. Location: 2630 N Josey Ln Suite 112 Carrollton, TX 75007 Normalmente no dejo reseñas, pero esta experiencia fue tan crítica y alarmante que sentí que era importante advertir a otras personas. Tuve una experiencia muy frustrante y preocupante con America's Best Contacts & Eyeglasses ubicada en 2630 N Josey Ln Suite 112, Carrollton, TX 75007. Mi visita resultó en dos recetas de visión incorrectas, lo cual es inaceptable cuando estás confiando en un proveedor con algo tan importante como tu vista. El primer doctor escribió una receta incorrecta, lo que causó problemas de visión cuando se fabricaron los lentes. Regresé a la tienda y el segundo doctor reconoció que la receta estaba mal y la volvió a escribir. Desafortunadamente, la segunda receta también fue incorrecta, lo que significa que mi visión aún no estaba corregida adecuadamente. Hablé con la gerente de la tienda, Rosario, con la esperanza de resolver la situación o al menos recibir un reembolso por el examen, ya que las recetas fueron inexactas. En lugar de eso, se negó a ofrecer alguna solución o reembolso. Su respuesta fue que podían volver a escribir la receta otra vez y "tal vez acertar en el tercer intento." Eso fue extremadamente decepcionante y nada tranquilizador cuando se trata de algo tan importante como la visión. También contacté al servicio de atención al cliente corporativo, y me dijeron que no podían hacer nada porque la decisión dependía de la gerente de la tienda. Esta experiencia mostró una seria falta de responsabilidad y profesionalismo. Cuando se trata de tu vista, la precisión es fundamental. Por favor tengan cuidado al confiar su visión a esta ubicación. Recomiendo encarecidamente acudir a un lugar que priorice hacer las recetas correctamente desde la primera vez y que respalde su servicio. Ubicación: 2630 N Josey Ln Suite 112

I've always gone to Americas Best for glasses but this was my first time at this location. My…read moreeyesight is TERRIBLE so I don't exactly look forward to my annual eye exam - the puff in the eye thing, the letter charts I can't ever read, "1 or 2", "3 or 4", etc. Just tell me how much worse my prescription is this time and let me go. The optometrist was kind & talked to me about different options and I didn't feel like a blind idiot when I left. I'd be happy to come back here again.