I love home goods and I understand that the store is always a mess and I accept that because that…read moreis what happens when people are shopping! But today the lack of customer service has push me over the edge! I walked into the store and the lady at the register look right at me and I smiled but she didn't say a word! But as I am leaving she finally decided to talk to me but it was only to tell me to put the cart back! I put the cart in front of the door but she insisted that I put it back in between the two doors. So I did but it is just amazing to me the lack of customer service!

A lot to choose from for your every needNice choice of household items.A lot of parking and easy to…read morelocate

Location: 4120 Worth Ave, Easton (top floor) Website:…read moreMenu: see website Hours: see website Parking: plenty of parking within 1-2 blocks This is a favorite location at Easton if the weather permits a nice long stroll and if not - a short drive is worth the view. Settled in on the top floor of Restoration Hardware, the RH has a very extensive wine menu and an admirable small bites and light meal menu. Warm weather months I like to have an ice tea in the sun deck. Gorgeous venue.

Stopped by for weekday lunch. Sat right next to the fountain. Great ambiance. Service was good…read more Food was excellent. Would come back again. I image that this place is packed on weekends.

FALL IS IN THE AIR!…read more While shopping the Easton Center, I stumbled upon this store. It stood out for its colorful fall arrangements and beautiful outdoor displays. We walked inside to take a look and discovered the cutest home and garden décor center. Whether you have a full porch or simply a balcony, you can find something cute and timely to accent your space. I tend to do major fall décor throughout my home and within my garden because it just gets me in the mood and everyone loves it. I am just a huge fan of making a house a home and that's why I love these types of stores. Urban Home is a great store for finding cozy pillows with warm words of expression and inspiration. It is time to bring in some rich fall colors and holiday spirit. How about a nice throw and some new candles? Whatever you need to enhance your space and make it special, this store is a great resource.

Went into the Easton store this evening for the first and last time. Cute store with signs…read moreeverywhere saying 60% off holiday. One sign was located right by some holiday bird house feeders, some of which even read, "Merry Christmas." We chose one and went to check out and the saleswoman said it wasn't 60% off because they have bird stuff all year. What does that even mean? It was a red and green holiday item!! Someone from the store responded on Facebook and said "sorry for the confusion." There's no confusion on my part, they are being deceptive and rude. A RED and GREEN bird house is clearly a holiday item and they're all grouped together with the sale sign. I should have taken photos!!

Honestly, stay away from here. The people in the store are nice, but trying to work with West Elm…read morecustomer service has to be one of the worst retail experiences of my entire life. I am now approaching week 2 (and who knows how many more to come) of an issue that I was told would be resolved within 24-48 hours. Every time you call, you will be told a different thing, both from the customer service representatives and from people of leadership. Their customer service is an absolute joke and should be avoided at all costs. I honestly wish I could give them zero stars, but for some reason, Google does not allow you to go that low. I never leave a review, but please heed my warning and go somewhere else for your own sanity. I've had to call 10 different times, and every single time I have been told a different thing. The resolution date keeps getting pushed further and further out. It would be more enjoyable to eat broken glass than to spend another second dealing with West Elm customer support and their god awful leadership. Please just listen to all the other 1-star reviews about their customer service and save yourself the headache.

Automated support chats is useless and kicks out off without addressing any issues. Orders cannot…read morebe cancelled despite not being shipped yet.

I'm so glad I discovered Celebrate Local at Easton Town Center. As a lover of all things local,…read morethis place is like heaven. It's filled to the brim with locally made items, everything from food to clothing, home decor, jewelry, wine, and more. It's definitely a great place to shop for a thoughtful gift. You can certainly find something special here. On my last visit I walked out with a delicious sugar cookie and a jar of elderberry jam, both made right here in Columbus! The staff here is very informed on the items in the store and where they come from. They can also fill you in on the stories behind them, which is very cool. If you haven't stopped in for a visit, I suggest you make it a priority.

Our family was excited to go into the store. There were lots of cute items. Unfortunately the…read moreemployee couldn't pull herself away from her technology. She never acknowledged us. We left without making a purchase. The employee was old enough to know better.

Hi, my name is Gary and I'm a candle-holic.... "Hi Gary"…read more... OK fine... there, I said it..... but it's not a problem, and I don't need any help... I just happen to enjoy nicely scented candles... The candles here, in my opinion, are ohhhhh sooooo much better than another big brand (that starts with a "Y"). The scent is much better and longer lasting. One candle can fill an entire floor in my town house, and even part of another if its near the stairwell. One of those other branded candles is lucky if it smells up just one room.... I know its crazy.. for years I swore by the other brand, but ladies and gentlemen, I kid you not, there are better, and less expensive brands out there!!! So, yes, I love this store!!! I love their quality, and I love their prices.... they ALWAYS have some kind of sale going on... especially around holidays!!!

I *love* this White Barn Candle Company! We have one in Pittsburgh, but I try to visit this one…read morewhenever I'm in Columbus. It's a "test store" for the company, so they always have the newest scents out very early--sometimes they even have scents you'll never find anywhere else. The employees are nice and the store is always beautiful. Plus the candles are great, as always!

I always enjoy a good visit to a World Market, and this location did not disappoint! It's nice to…read moreperuse the eclectic mix of food, homegoods, decor, beverages, and more. This time of year it is a must-stop for me because of the great selection of ornaments. It is absolutely wild the unexpected options I have found there before, and this visit did not disappoint. This is honestly one of the best stores just for browsing too, because you never know what you're going to find! The staff was friendly and helpful. The location is a good one, right in a shopping center with plentiful parking and near the other busy shopping areas around Easton.

World Market Easton Towne Center This is sku # 618183 that…read morewe bought today. We are using it as a baker's rack in the kitchen. It is very sturdy and I am not worried about putting any weight on it. It also has leveling feet built in so you can adjust those accordingly. I would like to mention Mitch, he was super helpful, super polite and just a joy to work with. He helped me load the heavy thing into my car and made sure that I was completely taken care of. I will be buying more at your store because of Mitch and the nice women who explained the rewards program.

I had such high hopes for this store for many reasons, but mainly the price. I have been waiting to…read morepost this review until the process was entirely over so that I could recount the entire event. I'll start at the very beginning when I decided that I was going to purchase a couch and went into the store to look at their selection. I stopped in on Memorial weekend since I knew that if I was going to make such a large purchase, I would rather do it on a weekend when there was a sale. I walked around the store for about an hour, testing the couches, taking pictures, and trying to find the one for me. During this time, not one employee asked me if I needed help, while I could clearly see them all staring at me. I don't want to assume why they did not help me, but it did feel like it was due to my age and appearance since they were quick to help the older couples that fit the store's demographic more accurately. I finally got an employee to help me, and she was very kind. I decided on the Wellington Sectional in the color Pearl. This was a special order since I got a custom color. I came back the next day with my mom to get her opinion and make sure I did not forget to ask any important questions before I made the purchase. Part of the Memorial sale required me to open a credit card, and this is where the trouble truly begins. Half of the couch was to be put on the credit card at the time of purchase, and then the other half at delivery. It was very frustrating opening the card since none of the employees truly seemed to know how their credit card system actually worked. They could not tell me if interest started accruing before or after delivery or any of the other questions that I asked. They told me that the couch was estimated to be delivered in November. I later get an email several months later saying that it was being delayed until the beginning of October, which as you can imagine was confusing. I decided to call and get an answer. Trying to get ahold of customer service has been nothing short of exhausting and unhelpful. They could not tell me why that email was sent and truly had no idea when to expect the couch. This became a real issue for me, since I had made arrangements for my current couch to be given to a friend based on their delivery estimate. Finally weeks later, I get an email saying that now it will be delivered in December. So, I have given my couch away, and will not have one until December. Once again, customer service and the furniture team had no idea what was happening and could not provide me any assistance and when they said they resolved the issue, it was never solved. This becomes a theme. Finally, I do receive the notification I can get my couch. I try to schedule delivery and I am told there is a hold on my account. This can't be since I pay my card every month and have never missed a payment. I call once again. They tell me that my credit card is expired. Now, how can a credit card opened in May expire in less than 6 months. So, once again, I have to figure the issue out myself for customer service. They tell me it is resolved and I can schedule delivery. A week goes by, there is still a hold. I call back and repeat this process. Turns out, the last woman didn't release the hold at all. Finally, the woman named Emily fixes my account after 3 tries and we schedule delivery. Besides the actual couch issues and customer service issues. There were also issues with me receiving my rewards that I was promised from the memorial weekend sale. Not only did they not upload to my account, once I called to have them added, they expired before I even received my couch. They send them to you in separate increments so that you cannot use them to purchase one large item. This sounds petty but after all of the hurdles, I was extremely irritated by this. I finally picked something out on the last day so that they did not go to waste and tried to have it shipped to my home, and shipping was $35, absolutely ridiculous. That was a site wide shipping price for small items. Then, my second round of points were not added, once again. Although, the couch I received is good quality and I am glad that I have it, I would NEVER purchase from this company again. It was not worth the several months of headache and acting as my own customer service agent. They knew they did wrong since they refunded shipping fees, but when you are paying over $3000 for a couch, you expect exceptional customer service and treatment. That is far from what I received.

I went in to purchase some gifts off a registry and encountered an extremely rude worker, Jeff. An…read moreolder man who refused to help my mother and I and was extremely rude.