I was so happy with the service I received today from the gentleman in the smoke shop very helpful…read moreand made some great recommendations.

Went in back in April and the dude(Jake?) Hooked Me Up with a sick deal. They had a bit two get one…read morefree. I was wanting a new bong and decided to get a filter for the bong. Then I got a pipe for free. Sometimes going into these shops I feel super weird and out of place but I was made to feel very comfortable. I definitely recommend.

This is my new spot to get all of my vape supplies. The sales employee today was really helpful and…read moreknowledgeable on their products and was happy to answer the questions that I had. Their inventory was HUGE and they had a lot of cool pipes and mods also. Cool vape place for sure!

Wow. Seth is the best ever. I have never had a good…read moreexperience at a vape shop until I met Seth. He deserves a raise. He is so genuine and knowledgeable, he makes the best recommendations and he knows everything there is to know about juice, mods, tanks, coils, etc. I will come back to see Seth. Go see him, you won't be disappointed. Seriously so good beyond words!!!!!!!!!!!!! Thank you Seth a million times.

New Owners!!!!! No…read morelonger owned by the Original Zebras Head staff. Came in today to buy a specific product I was advised they no longer carry due to new regulations. I am unaware of any new laws and regulations since Sept 2025. Regardless, the gentleman was very nice but prices were extremely wishy washy. I asked to purchase one bottom shelf item and one top shelf item, and was told everything should be $69.99. Come to check out and one is $80.99 and another is $69.99. I would like to know 100% what the price of an item is before we are at checkout and I am paying for my product. Figure anyone who does shop here or has been recommended to would want to know, none of the same product is here anymore!

I love this place. Taylor and Gary made me feel at home…read more Great vibes, great music, great conversation. They helped guide me in finding the right choices for me. Thanks, guys!

I went into this store and said "hi, do you have a glass pipe? Like the cheap ones that are round…read moreat the end?" There was one person working who was a man who appeared to be in his late twenties maybe early thirties, skinny & tall, medium length brown hair in a ponytail, and big brown eyes. I am describing him because I hope management will know who this review is about and address his poor customer service skills and lazy work ethic as he did not want to sell and refused to sell a product to me. He told me everything is on video and audio surveillance in the store so management would know if he sold me the item I wanted to buy which was a "a glass pipe" and he said that management is intolerant of that word "pipe" being used in the store and he wouldn't chance selling it to me. Weird. He said "you mean these?" and showed me some "No, I said, it's round at the end" I replied He showed me another set of "incense burners" (in his words). I asked for 2. It was baffling how his demeanor from bland to entitled and arrogant within seconds of being in the store. Hopefully management will watch the surveillance tape to see and her this interaction. He said "because you called the item you're looking for a pipe and we don't have those we sell incense burners so you'll have to go somewhere else. I will not sell you any item in the store" he repeated that a few times just to make sure I understood. I understand the rules and realize that I misspoke. But I thought we were allowed to call pipes pipes like a tobacco pipe . Also, CBD is a thing now, and it's sold as herb. Pipes are used to smoke that. The man obviously was using personal bias and allowed his own prejudice to ruin my experience and loose a sale. If I had said anything about illegal substances like hey I need a crack pipe or a bong then sure I guess I'd not have taken this so personally.but I asked for a glass pipe which the store is full of. I still am shocked and offended UPDATE: I checked later on the same day to see if management replied to my review. No reply yet but I did see that the word pipe )id literally used on the headline of this yelp page. I added the screenshot for reference. I now know that the employee was using his own bias to enforce a rule that is non existent.

I don't know why the bad reviews.. Ive been coming here for almost a year now and every time I come…read morein, they knock it out of the park for me. The staff are well educated and can help guide you and coach you on what to get if you're new to the alternative medicine world. I've bought well over $1,500 worth of stuff at this shop and every time it's been a quality product. They sell CBD, local blown glass, vape juice, wraps and batteries, accessories and so much other stuff that you can't find anywhere else. Now, I can't leave a review without mentioning Chuck. He has taken care of me any time I've ever had questions, issues, or just wanted to pop in and chat. He has so much knowledge and honestly I love picking the dudes brain. Go see him, you won't regret it. All the staff here are amazing, but Chuck is my guy. They do discounts each day of the work on something different too. Sometimes they'll do raffles and giveaways, etc. They do Black Friday and 4/20 deals too. So quality stuff and discounts? On top of educating customers? On top of the cool music they play? Beam me up....

James and Kolby are the best store clerks Artisan could ask for. Extremely polite, knowledgeable…read moreand kind every single time I visit. I'm always impressed. James also made sure he held onto and kept my credit card completely safe at the store despite how long it took for me to go back and ask if they had it. 10/10

Terrible store and experience. GRAPEVINE IS FRANCHISED and run by an owner with poor business…read morepractices. Not honest and doesn't follow corporate guidelines....I have visited for years and had many issues. Last straw with a terrible unprofessional experience last evening. Employee turnover is huge and they all have stories to tell of other employees. Go to ROANOKE STORE! Or Other corporate owned and run store... Be very careful- dishonest and unprofessional! Love corporate Artesian but franchise is shady.

Tbis is my go-to shop for my Delta and Kratom. They seem to have everything you could possibly ask…read moreneed. Customer service is impeccable! Super friendly!

I recommend this vape shop. They are very friendly and cheaper than most in the area. I buy my…read moreKratom there and always have what I need.