My friend died because of the lack of care she received at sunrise Raleigh. She died of bedsores…read morethat infected her bones. I would not place anyone I loved in this facility,

If I could give zero stars I would. Leadership is…read morenonexistent. Staff do the best they can but they are getting no training. Management within facility takes no responsibility for anything. Executive director has been in place for over a year but we've never seen her. If your loved one is on hospice, they are the ones who you will get comfort meds from but don't expect them to be on your loved one's schedule and making an effort to truly keep them comfortable.....one med tech for entire facility means you will wait...and wait..and wait. Management won't come by to check on family - but they will argue with you if you try to ask questions about why your loved ones is sleeping directly on mattress (no sheet) or why they are wearing same clothes for 3 days or why they are going to instruct staff to bring food to room even though loved one hasn't been alert or awake for 3 days. They just hide in their office and don't answer calls for help from staff. They simply don't care and can't be bothered. If your loved one is in memory care, you can not come and go freely...you are at their mercy because they are the only ones who have access code for those areas. It's like your loved one is in jail and even though you are paying for the facility, you have no rights. If you have any other choice, don't choose this facility. Ever.

When I visit family at WW Lake Boone, I usually stay in their guest suite, as I have done many…read moretimes before. The guest suite is on the Independent Living side and is a spacious one bedroom apartment. Besides the wonderful accommodations, I can eat with my family member in their respective dining room. The entire staff is extremely friendly, polite, helpful, and does their best to provide excellent service to the many residents and their guests. I am grateful that my family member is a resident at Walton Wood Lake Boone!!

We love Abbotswood in Raleigh. It's the perfect place for able body adults who want to live…read moreindependent lives. The staff is super friendly and easy to interact with if we have any questions. My mom enjoys her apartment and raves about the food and all the fun activities they plan. Highly recommend!!

I started working here 6 months ago and am truely amazed at how nice it is, and I'm not really…read morerefering to the decor. The staff are amazing people who seem to really do what they love, i.e. prepare and serve excellent food, clean and maintain rooms, provide wellness programs and support, and look for ways to support independence and provide care for people they really care about. It's not a fancy as some places, but it may be the nicest one around.

That lady at the front desk and rude as hell and was smoking weed or a vape at the front side door…read more, she said he name was Nicole, left my family asking questions to go with the cook in the back, coming back ten minutes later on the phone yelling and it was the worst experience, first off it was giving they were borfriend girlfriend, both of them came back, pretty woman but you still have to do your job 911 was called and everything, nurses are awesome gave me more info then front desk, never again do I want to deal with her

Top notch service Valet parking and very friendly staff . Always nice to visit this amazing facilityread more

Most of the staff is nice, however, there are a few very disruptive and missing things about this…read morefacility: They use walkie talkie devices throughout the entire facility that are extremely loud - non-stop; it is absolutely ridiculous and unnecessary. I don't know how the residents sleep, or think for that matter. While the resident dog is cute, there are occasions it barks a bit too much. For as much as one has to pay here, the only inside outlets are the lobby and the dining room. There is no library or crafts room - pretty disappointing. It seems these would be basic things for a place like this to have. Bottom line, residents appear very bored and have nothing but the 4 walls in their room and meal time. Overall, really disappointing for an assisted living experience.

If I could give zero stars I would. Leadership is…read morenonexistent. Staff do the best they can but they are getting no training. Management within facility takes no responsibility for anything. Executive director has been in place for over a year but we've never seen her. If your loved one is on hospice, they are the ones who you will get comfort meds from but don't expect them to be on your loved one's schedule and making an effort to truly keep them comfortable.....one med tech for entire facility means you will wait...and wait..and wait. Management won't come by to check on family - but they will argue with you if you try to ask questions about why your loved ones is sleeping directly on mattress (no sheet) or why they are wearing same clothes for 3 days or why they are going to instruct staff to bring food to room even though loved one hasn't been alert or awake for 3 days. They just hide in their office and don't answer calls for help from staff. They simply don't care and can't be bothered. If your loved one is in memory care, you can not come and go freely...you are at their mercy because they are the only ones who have access code for those areas. It's like your loved one is in jail and even though you are paying for the facility, you have no rights. If you have any other choice, don't choose this facility. Ever.

My step father had been in declining health for a number of years and a decision was made in…read moreJanuary of 2023 to move him into a residential facility for continued care. Renaissance Care Home in Neuse River Village came highly recommended and following in depth research and a long conversation with Ken Ogar, we chose this facility. We have not been disappointed. The love and care that Ken and Rosalie and their staff provided for the remainder of his life was incredible. He was safe and comfortable and all of his needs were seen to with a level of professionalism, love and compassion that never waivered. My mother was able to see him in a home-like setting and to spend time and share meals with him just like the old days., Sadly, he passed away yesterday but we want to make sure everyone knows how happy we have been with RCH from day one.

The staff at RCH really treated my mother with respect and attentiveness. The facility was always…read moreclean and smelled of home cooked meals everyday. My family was instantly at ease, which was even more important with her dementia. We never doubted the care that she was receiving and it allowed us peace of mind as we lived our day to day lives. Furthermore, the families of the other became our family and vice versa. I definitely recommend their care.