They were late starting the project by several days. They didn't finish on time with no reason…read moregiven. They didn't clean out debris in crawl space as promised. Poor communication. They promised A door to the crawl pace but placed a small square hole with wood over it. Damaged shrubs. Never heard from " Winn" after he asked what happened. The walled off part built to separate the crawl space from house was thin foam. Poor job for 8k

An employee from this company arrived to my place of business in a company-branded vehicle wearing…read morea uniform clearly identifying this organization. He specifically asked for one of my employees by name and proceeded to behave in an extremely aggressive and threatening manner. His language was vulgar, unprofessional and completely unacceptable in any context-let alone in a professional setting. My employee felt harassed, intimidated, and genuinely afraid for his safety. Despite being asked to leave mutliple times, your employee failed to do so. Our owner had to personally intervene to defuse the situation. The police (Pelham Police Department) were called and responded quickly, but your employee had already left the premises by the time they arrived. My employee is left feeling unsafe and on edge, with real concern that this individual may return and attempt to retaliate. This is not just a matter of inappropriate conduct-- this was an act of workplace intimidation and harassment, possibly bordering on criminal behavior. We are prepared to share further details and cooperate with law enforcement as needed. Please take this matter with the seriousness it deserves and respond promptly.

The website lists Porch and Patio leveling work being done. I called the number on the website and…read moreI was told that no porch work is actually being done. I think the website should be up-dated to reflect that and the search engines that bring this company up... I have a porch that collects water in one area - and I needed some expert solution, most likely for leveling... this call was a total waste of time.

I am not a customer but I now never will be. One of your vehicles was recently parked blocking the…read morebays of a fire Station. When asked to move the rude behavior and profanity from what I assume to be your employee is the reason your company will never have my business. Also this was witnessed by children at a rec league softball practice. I don't know if you read or care about reviews but I've said my piece. (59C0CX6)

What an incredible and honest company. Jim Brooks came today to check my foundation due to concerns…read morefor water pooling in the garage and a crack in the brick. He was reassuring and indicated that the problems were minor and not related to foundation issues. He then proceeded to tell me how both could easily be fixed. ( AND He even offered to come back and help put drain pipes on the end of my downspouts.) He then did not charge me for his time. (Thank you Jennifer Harris- ReMax Southern Homes for your recommendation!)

From the owner: Foundation Issues? Basement Issues? Crawl space issues?…read more Foundation Pro Services is a structural repair,Basement and Crawl space waterproofing contractor. Bowed walls, sagging or bouncing floors, cracked brick, water in basement or crawlspace

Let me begin by saying, Chris Cooke and his expertise went far and beyond expectations. His…read moreknowledge in structural repair far surpassed any other company representative that came to my home. Other well known company reps acted like car salesmen and almost insisted that I sign a contract on the spot. Chris didnt instist anything at any time during our visit. He sold me without selling me. I will look to Chris and The Crack Guys for all home related issues that they can assist me with and I erg you to do the same.

From the owner: Affordable Foundation and Home Repair is a family-owned-and-operated company. With a combined 20…read moreyears of experience in this industry, we proudly serve Alabama, Tennessee and Eastern Mississippi areas for any of your foundation and home repair needs. Our service area includes Alabama, Tennessee and Eastern Mississippi. We are a fully licensed and insured foundation repair company that homeowners in Alabama, Tennessee and Mississippi can depend on. Whatever the kind of foundation issue that you are facing in your home, we can take care of it. Our company of expert foundation repair contractors is Home Advisor Screened and Approved. You can rest assured knowing that we will fix the problems in your home and keep new ones from occurring.

10* Everything went…read morewell. I couldn't recommend this company more. Everyone was so professional and polite. My chimney was pulling away from the side of my house. First Brandy came over and looked at it and took pictures. She told me basically what I needed done. A few days later I called Joe and he came over and looked at the project. He said exactly what Brandy said. Two days later I gave him a deposit and a week later my chimney was done. I was so pleased.

Amazing service!! Was concerned about some cracks in my garage and was told everything looked good…read morejust to keep an eye on it... A company with integrity. If I ever need any services to be performed, H2O will be my first option. Thanks Jeff

My parents had a representative come out and give them a quote to have their crawl space…read moreencapsulated. Unfortunately, the work was done so poorly that my dad has had to get back under the house himself to retape the seams since they left. They also installed a crawl-space door that was so tight that my parents are having a difficult time getting in and out of it--and they are not large people. The dehumidifier was another issue. It wasn't level, and the pipe was attached incorrectly, causing water to pour out into the crawl space. My dad called the company, but they couldn't come out for several days. In the meantime, his crawl space would have had standing water if he hadn't gotten under there himself, corrected the issues with the dehumidifier, and cleaned up the water. Later on, an inspector came out and realized they hadn't installed the correct vent on the dehumidifier and that it hadn't been wrapped properly. He said he would bring back what was needed to fix it, but he has never returned. And that's not even the end of it. There have been numerous other issues, including them taping over dirty seams, which caused the tape to not adhere properly, along with a whole host of other problems. My dad contracted this company because he genuinely believed he was getting the best of the best. Instead, he feels like he was misled over and over again about the materials that would be used and the process that would be followed. He has been incredibly disappointed. At this point, it feels like they took his money and left him with a crawl-space encapsulation that is far from the professional job he was promised. When you're spending that kind of money on your home, you shouldn't have to crawl underneath it yourself to fix the work you're paying a professional company to do.

UNSUBSTANTIATED In…read moremy experience, AFS sells fear, not reliable foundation solutions. They sent adcommissioned salespeople--not independent structural engineers--who pushed $5,000 in piers for a crack that had appeared stable for roughly 20 years. About 18 months after installation, a major new crack and additional damage appeared near the work. When I contacted AFS about its "transferable lifetime warranty," they would not process my claim or meaningfully investigate. Instead, they said the warranty protected only the pier itself--not whether the work actually stabilized the foundation--and sent another salesperson to recommend nearly $20,000 more work and another worthless warranty. I believe the original work was unnecessary and may have contributed to serious new problems. Do not rely on their verbal warranty promises. Hire an independent structural engineer first, record every conversation, take pictures of your own and get multiple competing estimates before letting AFS touch your home. This is my opinion and it is my full intention to hire an honest official independent structural engineer.

I wish I could rate them zero. I'm not even sure they cleaned our chimney. They quoted us some…read morecrazy repair of about $8,000 - circled in red lots of "unsafe" do not use. When we balked at the repair we got heavy pressure and a call offering the knock down the price by thousands. Very suspicious.

A couple of years ago I hires Sootmaster of Tuscaloosa to do a sweep of my chimney which hadnt been…read moreusesd in years. They arrived on time, did the work, and told me my chimney had misaligned flue pipes and was unsafe to use. The written report they provided was quite scary, with "unsafe" writtten in several spots circled in red. They quoted me a pretty hefty repair to fix the "damage". What they didnt to was (1) go up in the attic and look at it. There's an offset up there that might make it appear there is an issue with alignment of the sections, and (2) they didnt camera the flue to actually see it. They assured me there was damage and that I needed to spend 4 figures to repair it. It felt like an upsell, so I decided to wait and I finally hired another company with a camera to look at my flue today. Checked every joint and everything was perfectly safe in my chimney. I had to pay that company, and I wouldnt have if Sootmaster had been more careful (or possibly honest) in assessing my chimney as "unsafe". I did save myself quite a bit by following my instincts that the assessment I got was faulty. I can't recommend this company for that reason. They were either not diligent or not honest....one of the two.