Ignite comments This is Mona Holt,…read moreRecently, I spent approximately seven weeks in the Ignite Rehab facility in Webster, Texas. There are several people that made my stay memorable. Lorena and Morgan provided excellent therapy. During the day shifts Dina was especially attentive and caring. In the evening Mitzi and Ann took great care of me as well. The care given by these people is what made my stay at Ignite a successful one.

Mom, 92 yo, arrived from a hospital with a hip replacement; she was walking down the halls from…read moreDay1 at the hospital. Ignite put her in a room, left her in bed for up to 14 hours and only got her up to walk in the PT room...no walking down the halls. She was released with bedsores from being left in bed with soiled pjs. When she returned to her regularly Assisted Living facility she was again up and walking, bedsores treated and healed. It was a disaster to put her in Ignite.

I just want to take a few minutes to say that Sylvan Shores is a nice place and my mother has been…read morethere for over a year . My problem is getting in the place when you drive over an hour to get there . And no one is around to let you in before 8am . You either freeze outside in the winter or sweat to tears in the summer until someone comes to let you in . Another problem is getting my mom's food heated up . There is only one microwave in the Emplaye Lounge and they aren't happy when you come in to use it .It would be nice to have another microwave in another area of the place . Thank you ! Norma Jean Emanis

Would rate them Less than a one. My husband was there for less than 2 weeks before he was…read moreunresponsive and rushed to hospital. They had one RN there , but not on weekends or Holidays. He and I both caught Covid there. One of the nurses there had mentioned to me she was just getting over Covid. They sent my husband for dialysis in Deer Park early in the morning but did not pack him a lunch or stay with him. I was going through skin cancer and could not be there. When I got to his room about 4 pm he was still not back and when he did arrive he was soaked in urine as the dialysis facility did not have anyone there to help him to bathroom. He also had sepsis when he got to hospital. He never completely recovered and passed away. Stay away from Sylvan.

Once again unless they have had major changes, do not put your loved one here, my son walked in…read morethis facticity, and left dead at the age of 51 please if you do make sure you are there to visit at least 3 times a week, make sure the elevator's work and look for roaches, those are my main things My son's name was Shane Michael Wells , he will be gone 2 yrs August 26th. And they also have no accounting of his money to this day.

Their therapy is in house. The team works together to resolve any issues . They are going through…read moreremodel also

Currently under construction. The staff treat the residents like their own family members. They…read moregive good care, and the management team make themselves available 24 hours a day. The Culinary Director is a delight! The executive director is very knowledgeable and very helpful, the facility nurse is very professional and knowledgeable and has your loved ones care as priority. You can't go wrong here....

I realize that all nursing homes have their issues. The beautiful decor or cost of the place does…read morenot necessarily mean it is better. It is the heart of the people working there that make or break them. My husband has been here at Friendship Haven for about 4 months now. I won't lie I have had some issues but I will say that we seem to be working them out by discussing the issues and I do appreciate their willingness to work with us to make my husbands stay better. I truly appreciate the special members of the staff that seem to always be helpful like nurses Lori, Carrie and Lois as well as aides Cher, Justin and Mike. If all nursing home employees were like these people our elderly would be so much happier. And we can't lay all blame on the home for issues. We as family members need to stay involved and be our loved one's advocates. I think if we continue to work together I can see me adding stars in the not so far future.

Words can't even describe how horrible this place is. If you truly care about your loved one, do…read morenot bring them here. The towels, sheets, and other linens are not cleaned properly. I've seen what appeared to be blood stains, feces stains, and urine stains on items that were supposed to be clean. The food is terrible and looks like residents are being fed the bare minimum. The facility is severely understaffed. There is no reason a resident should have to wait 30 minutes to an hour after pressing the call button just to get help. The reports of residents being left sitting in feces and urine matched what I observed. The building is extremely dirty, and there are roaches throughout the facility. You can also look at other reviews online, including Yelp, and you'll see similar concerns. My family member also has chronic pain and is under the care of her own pain management specialist, who prescribed her medication for a reason. It was extremely concerning that her pain medication appeared to be reduced despite her established treatment plan. Why is a facility pharmacist trying to override or second-guess the treatment plan created by her pain management doctor? Decisions about long-term pain management should be made by the treating physician in consultation with the patient, not by someone unilaterally changing a regimen. There are also ongoing concerns about theft. I've heard allegations that some staff members steal from residents, and there are serious concerns that medications have been documented as administered when residents allegedly did not receive them. If these conditions are accurate, they should be reported to the appropriate state regulatory agency for investigation. No one deserves to live in conditions like this. Our loved ones deserve clean living conditions, timely care, proper pain management, and to be treated with dignity and respect.

I finally got some care a full day nurse and a some time night nurse. They're always switch…read moreschedulers but just Blessed to have some nursing while I'm in school. Mr Miguel will say he'll return my calls or want to hear my concerns but doesn't respond. Some of the Staff shows they care and reason while I've stayed with this company this long.

From the owner: For more than two decades, Care Options for Kids has delivered specialized clinical care to help…read morechildren and their families live more fulfilled lives. As the leading pediatric community healthcare system, we provide dedicated, compassionate therapy, nursing, and support that integrates into children's lives and creates limitless possibilities for our growing team of clinicians.

I've been here for 3 years now. The staff is great ! Im currently doing therapy services & one…read morething about therapy is that the staff is very friendly and tentative.

This is a building that has a lot of love, the staff there really care about my dad. He has been…read morethere 5 years and I'm so great full for them . Thank guys

My mom has been at Baywood Crossing for almost a year now, and I can't say enough good things about…read morethis facility. From the moment we walked through the door, we knew this was the place...it's like all the angels are here! The facility was clean and bright. From the front desk to all the staff, they are always so professional, caring, and friendly. They constantly give my mom hugs and make sure she is using her walker. Thank you so much for all you do for my mom and all the residents.

If you are looking for a long term care facility where you can park a family member and let him/her…read morewhither away, this is the place for you! Inadequate staffing, missing pharmaceuticals, callous and ineffectual administration, and a total lack of empathy or compassion.

Community is the best description for the Delaney. From the very first tour I felt the community…read moresupport I wanted my dad (and myself) to receive as he aged. The Delaney atmosphere and communal areas are nice and classy, yet comfortable. Most hours of the day when I drop in residents are out of their apartments enjoying the community areas, whether it is eating, socializing, playing bingo, or doing crafts. The residents are friendly and fun to be around. Everyone on staff from the Director to maintenance has been personable and caring to my family. I love attending all the community events. They are lively and well done. It's a place I enjoy going to visit and best of all I am at peace that my dad can easily be social and engage with his peers while living in a clean and safe environment.

To clarity this review is on the Salon at Delaney. Prior authorization was to be obtained before…read moreservices were to be performed for my mother who is in the Memory Care Unit with dementia. The Salon never called any family member before they charged $70+ for a hair cut. They charge the resident's account for the money and it will be collected from their direct billing from bank account. This is an unscrupulous practice. They gave excuse as a "new employee" did this. Then why fill out an authorization form in the first place if it will not be followed???