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    Best Buy

    Best Buy

    2.3
    (43 reviews)
    $$

    I have a very bad experience with my recent visit to this Best Buy - Warner Robins store location…read more Here's why: Last week I dropped off my gaming computer to have it serviced due to a power supply that went out. So after received an email stating that my gaming computer was ready to be picked up I arrived the gentleman at the Geek Squad stated I did not owe a balance for anything I repeated myself three different times and the gentleman said I did not OWE anything due to me being a total protect member. After leaving the store I received a phone call with voice mail a gentleman stating I did owe a balance he forgot to tell the gentleman I owed a balance. I do NOT think this is right to have me come back to the store when the other gentleman stated I did not OWE anything since being a total protect member. To me, This is not a good way to represent a multi million dollar company and how they handle their business with customers. Bad practice it seems like to me.

    This is not a particularly good Best Buy. Nor is it the worst. Based on my latest visit, these…read moreare the opportunities that I saw. First, I never saw nor was spoken to by someone who worked there. Maybe they were shorthanded. Maybe people didn't show up when they were scheduled. But whatever the reason, I literally couldn't find any help. Second, the open box section of TVs is an absolute mess. There is essentially no organization to it and nothing was labeled so I had no clue how much stuff cost. I would have asked someone, but yeah, I couldn't find any help. This was frustrating as I was looking to buy a TV that day. Ultimately, it was a very disappointing visit and I left without buying a TV. I feel like there is great room for improvement. I won't return unless I absolutely have to.

    Quick Stop Computers

    Quick Stop Computers

    3.0
    (4 reviews)

    I needed a new battery for my laptop. I called Quick Stop and was told to bring it by so they could…read moresee which battery to order and there will be a $75 dollar fee plus the price of the laptop battery. We stopped off on Sept. 10 so they could see which battery to order and were told that the battery would be there in about 3 business days. After a week of waiting, we called and were told the battery was ordered from Amazon and he checked shipping details, then returned to the phone and said the battery was in Georgia and they should have it soon. Almost two weeks later, we called again. The guy checked and said apparently the order got canceled because the battery was out of stock. Not sure which story is true since he had previously stated that Amazon claimed the shipment was in Georgia and now he said the order was canceled. We requested and received a refund after being told they don't give refunds but my husband insisted on a refund. We waited three weeks for nothing. They could have called and updated us.

    Very dissatisfied, computer crashed. $80 to find out hard drive crashed. They had it for 4 days to…read moredo a diagnostic. Their resolution to the problem was install a new $300 hard drive and another $80. I had purchased one of their guaranteed hard drives 13 months prior. I was able to buy a new faster computer with 3 times larger hard drive than they wanted to sell me for $300. They still took me for $80 and coworker was able to reload windows for $0.00. No new hard drive required!

    The Cyber Barn - itservices - Updated July 2026

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