Save your time and aggravation and go somewhere else...unless you don't mind being talked down to, never being right, enjoy disorganization, overpaying without anyone saying a word to you about it until you figure it out on your own, poor communication...and forget about getting out of paying for something that is unexplained, they would rather lose you as a customer than let a dollar get past them.
The Owner although appearing sweet, is actually very condescending, and truly is never wrong...in her eyes at least. She truly knows the meaning of "sugarcoating". From the mishaps with my account I found them legitimately disorganized with poor bookkeeping. The instructor my daughter had was great with the girls and very nice, however, not the teacher that was advertised to us by the owner (aka was suppose to be the Owner, second class one of her teenage students took over). Pictures and dress rehearsal, very disorganized. And the facilities need to be cleaner... I could go into detail about the many issues I experienced but this review would be way too long.
Unfortunately the owner soured our experience enough we are not returning. I wondered why upon signing up this past year why no one had heard of this place...now I know why.
Word of mouth is the most powerful source of advertising, especially amongst parents, and this Mom's mouth is saying "No Thanks" to the Dance Factory. read more