Save your time and aggravation and go somewhere else...unless you don't mind being talked down to,…read morenever being right, enjoy disorganization, overpaying without anyone saying a word to you about it until you figure it out on your own, poor communication...and forget about getting out of paying for something that is unexplained, they would rather lose you as a customer than let a dollar get past them. The Owner although appearing sweet, is actually very condescending, and truly is never wrong...in her eyes at least. She truly knows the meaning of "sugarcoating". From the mishaps with my account I found them legitimately disorganized with poor bookkeeping. The instructor my daughter had was great with the girls and very nice, however, not the teacher that was advertised to us by the owner (aka was suppose to be the Owner, second class one of her teenage students took over). Pictures and dress rehearsal, very disorganized. And the facilities need to be cleaner... I could go into detail about the many issues I experienced but this review would be way too long. Unfortunately the owner soured our experience enough we are not returning. I wondered why upon signing up this past year why no one had heard of this place...now I know why. Word of mouth is the most powerful source of advertising, especially amongst parents, and this Mom's mouth is saying "No Thanks" to the Dance Factory.

My daughter has been attending The Dance Factory for over 10 years. She has been very happy here…read moreover the years and has grown into a strong, independent dancer and person thanks in large part to the many hours she spends there. The facility itself is very nice with 3 large studios and a locker room for the students. The ceilings are high and the lobby is open and bright and filled with comfortable seating. But what really makes this a topnotch dance school is the staff. The office manager is organized and clearly and efficiently communicates what we need to know. The instructors are tough and expect a lot from the students, but in a good way. Their choreography is always innovative, fresh and age-appropriate. They are dedicated and hard working. The instruction is varied and challenging. The owner is consistently bringing in top-notch guest artists and providing other fun team-building opportunities for her team. There are so many benefits to dance, being part of a team, learning to deal with disappointment appropriately, learning punctuality and discipline, keeping your body healthy and fit, and I could go on...I am very thankful to have a studio of this caliber so close to home. It really is the only game in town and this family wouldn't dream of dancing anywhere but here.

The new studio brings new energy new strong moves new app for classes, new cycles for cardio…read morefitness, new instructors, and yet maintains the kind of community to thrive in on a fitness journey! Worth the drive from Falmouth!!

If you are looking to find your fire and your people, this fitness community is for you. The…read morecreative barre moves reshape you, you need 2 bottles of water for HIIT sweat and the POUND allow you to become a rockstar smiling and dancing with deep sqauts and drumsticks. This is the studio to reach my goals and you can too for barre fitness with the inspirational and happy certified instructors ! CyndiC

John is a great teacher and knows how to play to your strengths and make you look good. My fiancee…read moreand I took dance lessons with him prior to our wedding and in just 3 lessons he put together a routine that was exactly what we wanted. His prices are unbeatable and he gives you the personal attention you would expect and does not skimp. He always stayed late to make sure we had it right and did not charge extra for it. He is amazing and I highly recommend him.

According to a mother of one of her dance students , she broke up a family when she crossed…read moreboundaries of a marriage in place

Miss Stacey is a young and very passionate teacher. She is very creative and artistic. She is well…read moreloved by her students! She has been dancing since she was 4 years old. She has always given 100% to dance. Please don't hesitate to come by and check out her new dance studio on August 24th!

After writing a very nice review just last year, it pains me to report that, due to continued poor…read moremanagement decisions, I've chosen to not renew my membership. A lovely, long-time team member of ten years made a simple request to take off 3 Sundays a year. This was requested a year in advance for two occurrences, 2 months in advance for the other occurrence. Yet the instructor received a reply of "You don't have to work Sundays" which left her feeling unsupported and without recourse. Ten years of teaching Sundays, a devout following of members, and a truly gentle lady loved by all --and this is the response? Despite this, the instructor graciously offered to continue on another day with overwhelming support from gym members yet the PF team did nothing to retain this talented lady. There was also this recent incident where a man who had been reported to the management team several times prior finally went too far and licked...LICKED....a woman's hand in Zumba class. This same instructor, to my understanding, witnessed the act, went to PF management and demanded action (gym member was kicked out). I'm very thankful to her for prioritizing women's safety and also very concerned that this may be related to the handling of her request for days off. Given that the gym allows class instructor substitutions all the time, it's kind of hard not to draw the conclusion. I would love it someone of concience and caliber would swoop in and resolve this so we can all go back to happier times.

Classes are great! it is emasculate. We get an awesome workout! Staff couldn't be more…read morehelpful!