These are the most friendly and compassionate people I've ever met. There is also a nice person…read moremanning the door and keeping it secure and they are so friendly when you first enter. I seriously have never met a cranky employee here! I stopped in after an incredibly stressful week at work and I can definitely admit to being spazzy. I had misread the deals for the week and ordered something thinking it was on sale that day but it was really the next day. They were quick to inform me if I could afford to wait a day it would be a wayyyy better deal, like a store actually informing you of a sale?? That's amazing. When I explained I was swamped at work and wouldn't be able to stop by back in for a couple weeks, they were compassionate, offering an empathic ear and reassuring me that it'll work out and reminding me that I can only internalize so much. It was like the hug I needed after a rough week. I want to hug those amazing women for being so supportive! I know some people consider it expensive, but I'd rather spend my money with people who care about well-being, they make sure you what you truly need! I love this place for their staff, I cannot say enough good things!

Nice people BUT the prices are outrageous. The idea with legal is to remove the black market, but…read morethe Botanist and all Ohio dispensaries are just creating an even bigger black market with their prices. Well done Ohio for screwing this up.

Every time I go there the door is locked the short guy with a beard and hat on all the time thats…read morenew is always outside or locked up due to being in the bathroom. I've had to wait outside for up to 30 minute. The place has closed early all the time. Place has seriously gone down hill this last month

I'm always impressed with how this shop treats its customers. The employees are super attentive,…read moreand they never rush you. They have a great range of products at unbeatable prices, and the boss makes sure to offer promotions that keep things affordable.

They have the best products and the best prices, highly recommended. Every time I visit Mentor…read moreSmokeZ, I find exactly what I'm looking for without any hassle. Their shelves are always stocked with fresh items, and the quality is better than other shops I've tried before. The staff is friendly, helpful, and knowledgeable about every product, which makes the experience even better. The prices are unbeatable and the deals are always worth checking out. I absolutely recommend this place to anyone. Great shop!

This store sold me an empty, gold, whip, nitrous oxide canister. Beware save your money go…read moresomewhere else that actually cares about their customers.

Be warned. Stopped in to buy medical gummies. Was stopped at checkout and told my registration…read morehas expired and would need to pay recreational prices despite me showing them my card that said differently. They would not even look at the card. Immediately called Cannabis Connection only to be told i was told incorrectly by INSA. They warned me to be aware of that practice as there is a much higher profit margin with recreational. I am no longer a customer. Back to the Botanist where I have never had a problem. I would normally give the benefit of doubt, but their lack of trying to help me makes me very suspicious.

By far this is The Best Dispensary in Northeast Ohio. They have Great Staff members who are well…read moretrained, competetent and kind. They also have the best prices and are always willing to help. Thank You!

Went in just for a simple pipe. Told them my budget and the staff helped me with expedition. Very…read morefriendly and accommodating.

Ive been coming here for years, they have good prices and quality products. There are lots of smoke…read moreshops in the area and over time I have checked them all out, I highly recommend this one. The guy working tonight let me research the kratom products they had on my phone to find something well reviewed. He was helpful when I had questions but was patient and didn't bother me while i was looking stuff up. As a result I am very happy with my purchase. I have always had similar good experiences when stopping in here in the past as well, I can always depend on them to be a cut above the other shops in town, no matter what im looking for. If your looking for a good local smoke shop, this is the one!

Terrible business. Their security guard was like giving haircuts when I was there, the guy behind…read morehte counter was playing Playstation. Worst place you could pick. Worst place.

Great business, great service. A lot of very nice options,…read morefrom vapes to flower. Staff was very knowledgeable and friendly.

It's nice during this corona virus pandemic to have someone open!! Even got a Guinness beer since…read moreit's St. Patrick's day and spent over $15. Such a great guy too

Always a pleasant experience. The person behind the counter is always very friendly and…read moreknowledgeable about the products. There is also a good variety of stuff.

I went shopping here for Cannabis vapes, the vape I was sold stopped functioning after 1 day of use…read moreit was there most expensive vape product and when I asked for customer service or a repair I was denied by the business management, (they did not even offer to look at the defective product or try to fix it) and was not given any alternatives to service, very very bad customer service I will not be back and I will be telling all my friends to stay away, very disappointed especially since I was a weekly customer until I was sold a defective product. I was told by management they have LOTS of defective products in the back that do not work, and that this is a regular occurrence for the business to sell products they know do not work.

I love this place! Never disappoints. They always have what I'm looking for. The staff is great and…read morethey are all very knowledgeable. Definitely would recommend