just bought some free diving gear from them. rayan was very helpful knows what he's talking about and a nice guy.I will buy all my free diving gear as I need it from them great dealing with professionals that know their business. Ron St Augustine read more

Ryan at the Dive Source in St Augustine has absolutely THE WORST customer service skills! If you can go anywhere else to get your gear or air DO SO!!!!!I have been to Sea Hunt, Divers Supply and a few others and other dive shops in town are nice, helpful and more than willing to accommodate. I have been in Dive Source 5 times and each time he was rude, condescending and not willing to earn my business. I went back only because i needed some tanks for a dive and against my better judgment i might add. What does this kid not get? I rented tanks for a dive on Wednesday. We had to abort the dive due to weather offshore. He called me and asked for the tanks back because he had a big class. Understood! Remember tanks were not used. I asked him his policy and he said i don't get money back and i don't get credit for a future dive. Complete douche bag!!!!! I can promise you I'll never darken his sorry door again. I've heard many other negative experiences about Ryan. Complete jerk! Stay away!!!! read more

Just recently went on a charter with the dive source and it was well worth the money! Some people may think that $125 is a little too much but they take you far out 20 sometimes 30 miles out and put you on awesome numbers so I can't complain! Saw a bunch of gags and speared some snapper got to see sea turtles. It was all around a great trip not to mention every time I go in the shop to buy accessories for my koah Ryan is extremely friendly and knowledgeable about the whole industry never had someone in any other dive shop treat me with the type of hospitality that he does. Would recommend this shop to everyone! read more

The Dive Source - Free Diving Near Me - St. Augustine, Florida

In response to Rick N. Hi I am Jake a 21yo college student and the employee that sold you the speargun. I am sorry you feel this way but what you failed to mention is how aggressive and hostile towards me you were, causing me to be fearful for my safety. I was nothing but cordial and nice, giving you tips on how to properly load the speargun and much more. In my multiple years of working here at the Dive Source, I have never had a customer act the way you did in the store. About the speargun price, it seemed like you were just trying to get a deal and become viciously upset when you did not get one. Koah is the manufacturer and can sell the spearguns cheaper and compete with their sellers. I made it explicitly clear that we only do in-store credit for items brought back where you told me to just "take my f****** money". My entire interaction with you made me feel very uncomfortable where you went on to storm of out the store and attempt to slam our automatic closing door shut. read more

Just had an upsetting experience with this business. We planned a dive trip & put deposits of 75$ each down. Just note YOU WILL NIT GET YOUR DEPOSIT BACK FOR ANYY REASON (so think carefully b4 you drop down your cash). Weather was looking terrible as far as wind, wave height & wave intervals. Someone in our party (the organizer) reiterated to us we were going 30 miles off shore (this member of our dive party reinforced with us that the dive store had many numbers 30 miles plus offshore). That was a huge discrepancy I might add. Turns out the boat only goes out to tops 21 miles off shore. We are of course looking at charts for 20-60 miles off shore. We have had a small craft advisory in effect for three days. Off shore was looking ridiculous (5-8 ft with wind up to 20mph & gale force winds periodically & 3 second wave intervals. In the end we call the dive store trying to figure out why the trip has not been cancelled. Turns out there were some miscommunications, however my review is based on store policy & unclear factors that each diver should agree to in writing or by signed email when when booking a trip and dropping a hefty 75$ deposit with this company. #1 distance off-shore #2 circumstances where a customer can opt out & not lose their deposit a) health/sickness factor b) maximum sea conditions diver is willing to accept c) ECT.. #3 store/boat policy for cancellation. #4 will the deposit be applied to a future trip or the customer be given store credit. Bottom line Ryan is not reasonable. It all comes down to money. Nothing is sure with the sea but this company is sure to make money despite sea conditions & is not as reasonable as I would expect. Also why was Ryan telling our guy we are going 30 miles off shore? If the boat changes to do 12-20 shouldn't you as the customer be allowed to opt out. Do you know the 30 mile range is a whole different ball game. My buddy said since they politely asked to disconnect my phone call & that they would NOT apply our deposit to a day with better conditions, that he would "never do business with them or go on their boat from here forward". And due to the conversations I had with store personnel I would agree to also boycott this business. In the end I was offered 1 deposit back out of 2-3 guys cancelling. read more

I took my basic open water and nitrox with the dive source a few years ago. I like the instructor so much that I signed up for my advanced. I went out with them, a friend from Hawaii and another customer 40 miles off shores in their boat. I got to knock out a check out dive and other divers nailed snapper, sheep head, flounder, lionfish, and other species. The weather was beautiful though I do get sea sick. I had a good time and it was well worth the price. Rob and Ryan know what they are doing and I am glad I went out with them. I can't wait to so it again. read more

I've been on this boat has great customer service we did couple of dives at 110 ft we all score some nice fish crew and Captain are very knowledgeable read more

I am visiting from California and booked with the shop! I did a two day dive trip and had a wonderful experience! I am a Naval Diving Officer and was very impressed with the efficiency, knowledge and Safety of the crew and Capt! They were very respectful to my inputs of what I wanted to dive! We had two amazing dives and the Capt put us right on the wreck! The crew was on time at the docks and ready to go right on time! (This was awesome considering most dive shops are not on time)!! Overall, an amazing experience diving North Florida! I loved the set up of the shop and even ended buying some new gear! Best part... the Dive Shop's mascot- their Blue and Gold Macaw Mango!!! If you want an unforgettable, stress free dive trip... book with this Shop!!! Hooyah Deep Sea! read more

I love this dive shop. The owner is very knowledgeable about diving and his passion bleeds through. I drive from Jacksonville past a dozen shops because these people learn your needs and wants off the rip and the level of personal service is unparalleled. If you haven't given this place a shop you are wasting time and money at other shops. Not only does Ryan cater to all of my diving and spearing needs, when I do not half a boat for half a year, these guys are my go to charter to do some offshore diving. read more