I have been a frequent patron of this spot for over fifteen years. For most of that time , I would…read morehave described this banya as heaven on earth. However, new ownership seems intent on slowly ruining this treasured institution. When I heard that the owner of Red Square had taken the Sweatlodge over, I braced myself. I no longer patronize that place due to experiencing a rapid decline in the quality of service and facilities. It turns out my apprehension was valid. In short order, Sweatlodge started going downhill ... - The satellite radio was the first to go. No more chill blues or jazz, but a local radio station that plays obnoxious commercials half of the time. - The wood in the saunas was replaced with much cheaper material. No more pleasant smell of cedar when you walk in. Also, there are exposed screw heads throughout the benches of the dry sauna, which have burnt me numerous times. - The zero gravity chairs that were perfect for a nap have been replaced with uncomfortable wooden chairs. Word is that the owner grew tired of fixing them. But somehow this wasn't an issue for the nearly 20 years they had previously been there. - The ice machine was taken out, and the water tank replaced with a fountain that is often lukewarm. - The sand filtering in the cold plunge was replaced with chlorine. The pool is often much warmer than it should be, especially in warm months. - The food portions are much smaller while meals grow more expensive. For example, I got the chicken soup most of my visits for a decade and a half. It was the best in the city. Now, it is a medium bowl of thin broth. featuring an anemic chicken leg and thigh with a few slices of carrot and potato thrown in - for $17. It was previously served with a small, fresh baked loaf of bread. Not anymore. - The cafe hours have been limited to save on payroll. It doesn't open until well into the afternoon. - Last time I was there, a sign proclaimed that you could request only one extra towel. (This was a classic Red Square tactic. Nickel and dime bullshit.) - 10% service charge added to all services. - One of the TVs had disappeared from the wall last time I visited. All of this while the admission price steadily climbs. I have still visited, but much less often than I used to. An unpleasant surprise has awaited me every time. I will probably pop in once in a while, as the heat is still good, and the plunge still satisfies (when it is cold). The staff is friendly and competent. This is the only reason for my second star. However, I am sure it won't be long before the penny pinching results in an underwhelming experience I refuse to pay for. Many men have been patronizing this joint for even longer than I have, but I would would imagine that they have their limits and will begin to drop off as well if this continues. Really disappointing and a true shame that new owner is ruining this magical place.

Such a nice experience. Didn't try the food, but the ability to casually sip a beer is nice. Lots…read moreof folks that clearly know each other, but it's not awkward. Small, simple, clean and friendly.

had such a great experience at Lume. they take great care of you and the vibe is very upbeat.read more

Needed an emergency IV drip to help with the post -holiday fatigue and Lume wellness was available…read more Easy to book and the ladies are wonderful and they all look amazing. They are like wellness Angeles lol. I love this place and I will come back to try out their other service. Thank you for the nurse that helped me , i forgot her name but since I had to wait awhile past my appointment time she hooked me up with an extra vitamin concoction to help with my migraine. Appreciate that cause it made this mamas self care day.

Amazing day here! I bought some groupon's for my niece's birthday. We had a blast! I took my…read moremom, my sister and my niece. When we walked in they gave us a pink shirt and shorts. We did to want to do the nude portion of the spa. We spent four hours at King Spa. WE checked out all the rooms plus the ICE room. It was so relaxing and I did fall asleep a few times. Upstairs they have the Meditation rooms . Those rooms are the Oxygenated room and an infra red room. On the first floor they have a theater room, a salt room, a gold room, a sun room, a charcoal room, other rooms and a cafeteria area. You can also pay for a massage. Most of the massages were 60 minutes for 120$. I will definitely go back and take my husband there on a date. Love it!

First: do NOT eat there. The food is just meh. And it's expensive…read more Second: For the spa, it's nice and worth the price if you get a GroupOn, which they seem to regularly offer. When we went on a weekday night, it wasn't crowded, so it was good. The rooms are interesting and generally relaxing. The spa services are expensive. Like the foot reflexology is more than double the places I've been. My friend did really enjoy her scrub, so if you get a service, they are good. Look, I think it's important to pay people a good wage and I value spa services, but these just seemed high.

You'll love AIRE if you want a relaxing place to soothe your mind, body, and senses. The location…read moreis near the West Loop, and has valet parking, but you could find street parking nearby. There are a variety of services to choose from, but the various baths of different temperatures and salt engage the senses like no other. It's co-ed, and you can move between baths at your leisure. There's even a semi-outdoor waterfall bath. The variety is wonderful. There's a salt shower area that you could rub salt on yourself which feels wonderful. I really enjoyed the sauna which had an aromatherapy component to it and a cold plunge inside. I didn't think I could do it, but the hot temps made it easier to get into the cold water. Service here is splendid, and reservations need to be made so that over-crowding doesn't happen. This makes the experience of coming here much more enjoyable. You can really unwind, relax, and come out of this feeling refreshed.

Not so bad... Pretty Chic. I like it…read more They take you back. Guys and girl separate. You each have your own locker rooms. They give you direction and off you go. There is staff around so if you have any questions, that can be answered. The locker rooms are clean. There are a couple private changing rooms and, of course, cuz it is separate from the men, you can choose to change in the open. You change into your bathing suit and they provide a robe. Within this locker room, there are showers available and there is also an area provided to get ready AFTER the services are complete. It has hair dryers and spray deodorant and I think lotions. They do provide "wet slippers". They fit like no show socks so there's no need for any kind of flip flop type shoe to protect your feet. I have no review for the men's locker room cuz... Well. I'm not a man. BUT my husband had no complaints. When ready, you meet your partner and go to the "bath" area. They have all kinds of hot tubs and steams rooms and cold plunges and just yeah. It's pretty cool. You hang your robe and in you go. There is also a juice bar and the juices are delicious. Again, there is plenty of staff to assist with any questions you may have. If you booked a massage, and, of course, why not? They will let you know when it's time. You go upstairs and get the best massage of your life. I had a female masseuse and my husband had a male one. Once done, back into the locker room to get ready for the rest of your day/evening. It was a pleasant experience. It was also quite pricey. This was gifted to me and my man. Not sure if we would have extra funds to splurge within our own budget. This is downtown Chicago. Parking is NOT provided. Although they do offer valet.

I love it here. The tvs have Hulu and Netflix. Other places do not unless you sign in on your own…read moreaccount. Usually very clean. One time I saw hair in the shower. I love the eucalyptus towels. The price is affordable in comparison to other places (swthz or heal) . What I don't like is it's only 40 min and they don't have a parking lot or sno showers. Also cancelling the day before your contract renewed will not work. You will be billed for another month as another review claims. It's true.

I actually came here first through a yelp elite event but I have since been back to the Lakeview…read morelocation for a paid experience and wanted to leave a review! It was a super cold day outside, I had just gotten a text for $20 off my visit (which you can get off your first visit as well) and decided to take advantage. It's just the coziest, loveliest experience on a cold day or if you have any muscle soreness. You are in your own little room, there's a nice tv, everyone is so friendly. I cannot recommend it enough for an occasional escape especially now that winter is coming.

Very clean place. You immediately remove your shoes upon entry as they provide slides to wear. I…read morewas supporting someone else trying the service for the first time but the staff escorted me to the meditation room where there were comfortable chairs. There was water and tea available to guests and their guests. The music was soothing so waiting an hour was actually a pleasure.

Brought my husband here for float therapy as a Christmas present. Booked the couples float session…read more From check in to leaving, we had an extremely pleasant experience here! The place is very calming and chic, and the staff were very friendly and thoroughly explained everything. While we waited, we were offered to take advantage of their tea station. The room where wer had our session was sizable, and the tub was extremely large, perfect for my very tall husband. The room also had all the amenities needed for a perfect session. Afterwards, I was directed to a bar where there was hair styling tools and products, as well as body products. First time I've encountered this! Overall, awesome experience from start to finish. Highly recommend!!

When I first heard about this I was very skeptical -- why would you want to soak in beer (my mind…read moreimmediately went to skunked miller-lite)? Reading about it, it became clear that is was a beer-like solution, and closer to a hop-scented herbal bath. Ok that definitely sounded better. There are also other spa amenities, and it's just you and the people you came with in each room/treatment area. So I came here with my wife, and it turned out to be the perfect relaxing, fun (and slightly gimmicky) activity between a morning of site-seeing/walking around Chicago, and an evening dinner/show. We did the silver package. Arrived a few minutes early and changed into robes/slippers (minor nitpick #1: my sandals were comically small for me, it would be nice to have bigger ones to choose from) then headed to the salt room. The room itself is very relaxing, even with periodic subway rumbling. (Minor nitpick #2: we both wished the bottom of the chairs were more padded). After a trip to the Sauna (we did not last long) and the steam room (which had a cold shower inside that was extremely nice to cool down) we headed downstairs for the soak (with fresh drinks and a snack platter). The soak was very relaxing and gave your skin a light hoppy/floral scent. Everything seemed clean and well-organized. Definitely would recommend for a unique couples' spa package.

I came here in July for My Birthday. I kept seeing this deal on Groupon and wanted to try this…read moreplace out. FYI Meter Street Parking is available. I had the most amazing time here. I was super early for my appointment so I waited in the waiting area. I was greeted with a warm welcome and was offered water and a chill glass of Prosecco Wine. The atmosphere is so calm and relaxing the moment I walked in the door. The serenity and peace was just what I needed to kick off my birthday. I started off with the halotherapy, followed by sitting in the sauna to sweat out all the toxics, after the steam room. The steam room is where my mind and body connected with pure joy. After it was time for my beer spa, when I walked inside the room. I was in an awe moment of a surprise. The room was beautifully lit with candles, there was a chalk board with a happy birthday message. Along with a small charcuterie board and more wine and water. It was such a luxurious and beautiful experience. This was one of my favorite places to come celebrating my birthday. I will absolutely come back to enjoy another Self Care Day. Great place to unwind, release stress and detox your mind body and soul.

Went here many times under old ownership. New ownership last year invited me to come and float for…read morefree. Great! I ended up buying a 3 pack to use in Jan 2024. I used 2 with my mom for her birthday late Jan 2024 and realized I still had one more float. Have tried to call the number listed but it says to text and hangs up. Sent a text and no response. Weird! Guessing they went out of business.

I did a float and Infrared Sauna sessoin at Chicago Wellness and it was such a lovely expierence…read more The facility itself is both very clean and relaxing. I can't recommend the float experience enough. It was my first time and it's absolutely something I'd like to do again. I have never been someone who has been able to really check out and fully meditate, however for the first time I found myself truly relaxing. My mind raced for the first 20 minutes and then I slowly found myself in this true state of calm. It was really nice and I recommend it to anyone who just wants to slow down and reset. It also was just a cool experience in general. It's PITCH black, I've never experienced anything like it. The sensory deprivation part of it was fascinating and just the feeling to float like that. The staff was great. Really helpful with questions and welcoming. I would really recommend it, I was so pleased!

I like the beautiful spa in West Loop. The customer service is good and my swedish massage was…read moregreat! The spa is slightly pricey but they offer memberships that may be better value for money. Overall good experience and I plan to be back when in the area.

Seriously one of the best massages I've had, and I get massages 2-3 times/month…read more Maria was delightful and absolutely amazing! During your first visit, you'll be given a tablet to detail your preferences, including pressure, talking or not during the service, and desired scent (there's a tablet with samples). You're then taken to the locker room where you get a robe and sandals - one of the few places that has sandals based on size and not one size fits all! After choosing a locker code, go through the door to the relaxation room, with plush couches and complimentary tea. My massage lasted the full 80 minutes. Tips can be made by scanning individual Zelle cards at the front desk. Highly recommend!

The power went out this afternoon at my house for just a split second. Shortly after I heard a…read morenoise and couldn't figure out what it was. Half an hour later I discovered that my Mr. Steam shower was on in an upstairs bathroom. I quickly shut it off, and called the vendor in California. They told me I needed to call a local supplier and suggested America's Steam Sauna & Spas. Even though it was after 5 o'clock, Jimmy answered the call on the second ring. He was very kind and waited while I climbed into the attic to locate the information on the unit. He walked me through what needed to be done and was absolutely incredible. I can't say enough about his professionalism, integrity, and knowledge base. Thank you!

Delta put us in touch with America's Steam, Sauna & Spa's when we had an issue with our steam…read moreshower. They were fantastic to work with. They are extremely knowledgeable and go above and beyond to help and pointed out things to look out for so I can troubleshoot myself. Will call them again if any future issues!