Honestly I have NO complaints. I flew in to Minneapolis with my little one as my passport expired &…read moreshe needed hers as well. We were taking an urgent international flight out the following week. As soon as we entered the building, the security was really kind and patient dealing with my toddler going thru security. It wasn't jam packed at all. The staff workers were also kind. I love the fact that there was a childrens area. With coloring books & cartoons playing. I appreciated that so much! As my daughter can be very hyper active. Seeing the play area really calmed her down. As long as you follow directions, do your part & bring all the documents they ask, things will go smoothly. Just a tip for mothers...make sure you dont add barrettes & hair bows to your daughters hair in the passport photos as they will not accept the photo I had to get the photo retaken but once that was done & accepted, we got our passports the same day. I recommend.

Day of departure discovered my passport was missing. Showed up at agency with passport card,…read morepassport photo thta I had just gotten taken at Walgreen's and copy of passport. Beverly Brown at check-in guided me through booking an appt for next day, as none were available for today, then calling and getting it changed to today. She made sure I completed the correct forms and then brought my situation to the supervisor attention. I couldn't have asked for a more helpful, friendlier, team. I have traveled to over 70 countries, so have had a few passport experiences, but this was a first for needing "day-of" assistance. Thank you Minneapolis US Passport office. Your priority is security but it's so appreciated when it is served with warmth and compassion! Appreciate you!

A few years ago Washington County opened a new service center in Cottage Grove. This is much more…read moreconvenient than the previous options. I used to have to drive up to Stillwater to get renew my notary When we needed pictures for our passport cards we needed to go to Walgreens to get the pictures. Now these service and many others are available at the new Washington County Service Center. Our most recent visit we needed to get pictures to order our passports. For those of you that have passports, you know there is more paperwork and information needed than there is for passport cards. The lady that helped was us was very helpful and friendly. She explained our paperwork to us, highlighted the important notes and packaged it up for us. She gave us some tips on having good pictures. This made the process efficient and stress free. My previous visit to renew my notary also was a good experience. The Washington County Service Center is easy to find and in a good location with plenty of parking. I'm sure we'll be back there again.

Very dissatisfied. Do not confuse this business with the legitimate Health Partners Travel Clinic…read more Passport health does not take any insurance. They wanted 700.00 for a vaccine I ended up getting at Walgreens for 15.00. Also, I got pressured about getting a Yellow Fever vaccine and it is not required for the country I am traveling to. I thought Passport Health was going to be more convenient than booking an appointment with my primary doctor but turns out it cost me $90 for nothing but frustrating experience.

The ONLY reason I am giving a two instead of one star is for the poor unfortunate soul of a…read moreregistered nurse that is staffed all by herself in the scary and dark location this place is in. You're charged $78 for the nurse to read a piece of paper to you. This place DOESN'T EVEN have what seems like a majority of the immunizations that people are going to want IN STOCK. You'll have to take more time off work to visit the Edina location for them to be useful. The other review that I read said it wasn't even labeled on the outside, which is technically untrue, there is a small sign next to the door that is closed and has no window. Honestly, just close this location, it's sad. Passport Health's business model is disgusting and non-transparent. You honestly are better off going to a minute clinic or Walgreens unless you have so much money and don't know what to do with it and don't care that passport health literally put almost nothing into making this location even slightly bearable. I'm 23 and have never been outside the country and decided to push myself to do some traveling while I'm young. I'm going on a two week trip to Brazil and didn't want any surprises, so in addition to many other things, I decided to pay for what I thought would be a quick yellow fever vaccine. This place didn't even have it in stock. I took time off of work for my appointment and they were going to make me come in the next day to be able to do it and I couldn't do that anyway. Like I said before it's $78 for the "consultation" alone. The profit margins on vaccines at this place must be ENORMOUS because I would have had to pay $245 for the yellow fever vaccine a plus another $30-70 fee I couldn't remember the name of... Honestly what the heck is wrong with health care in America? Upon paying my useless fee that got me nothing, I decided to just take my chances with yellow fever in Brazil. Upon further thinking, I decided not to let the U.S. health care system win by letting me expose myself to yellow fever, I decided to pay for the vaccine in Brazil. Where it's only a quick $48 vaccine in Rio.

A fantastic fortnight in Bhutan organised by Windhorse Tours…read more We were a group of four friends who were recommended to use Windhorse by a travelling friend. Initially I liased with Windhorse director Jambay with whom we finalised the trip itinerary ( top tip: we went in November high season; accom sells out quickly so try to book at least 6 months in advance), and flights in/out of Bhutan and of course visa which includes Sustainable Development Fee. All was done in a helpful, focussed and professional way. We arrived on two different flights; in each case we were meet & greeted on arrival by our guide, Sonam Loday and our driver, Chorten. On small group tours such as this, the Windhorse team are crucial to the enjoyment of the holiday, and we were extremely happy with ours! Sonam was very experienced, so his planning, anticipation and decision making was first class. Equally importantly, his good humour and love of his job made the history and culture of Bhutan come alive, while always seemingly effortlessly made all go smoothly... What a great guy! Our driver Chorten provided excellent support during activities, but his driving was unbelievable.... So smooth on the winding mountain roads, stopping safely on request for photo ops, and his pristinely clean and maintained van was perfect to carry our group in comfort. Our 13 day itinerary encompassed Central and Western Bhutan, and we never felt rushed, often spending 2 nights in one place. Accom was great and always seemed appropriate to the location, and included guest houses, lodges, and traditional hotels. We always seemed to have the best rooms with views etc. We enjoyed the food, and non of our group had tummy issues throughout the trip. We agreed that Bhutan is a fantastic place to visit, and Windhorse made our trip perfect.... At a very reasonable cost.

We've just returned from a second trip with Windhorse Tours in Bhutan. Last year (2024) we did an…read moreexcellent 6 day cultural trip with them and wanted to go back this year for trekking. There was no question who we would arrange our tour with this year: Windhorse Tours! We booked a 10 day tailor-made tour with 2 days acclimatization hiking around the beautiful Haa Valley; time in Thimphu and then 7 days trekking the Jomolhari loop. We booked to go late October/early November... usually a sweet spot between the end of summer rain and the start of snow accumulation in the mountains. This year was unusual. While it's understood weather in the mountains can be unpredictable, this year Cylcone Montha inserted itself into our plans bringing heavy rain, and snow to the mountains. Our excellent guide, Pelden Wangchuk, really took care to ensure our well-being, safety and happiness. While we had planned a circuit trek, significant new snow at higher elevations blocked our path. Pelden was continually checking on conditions ahead, and with us. We all decided to aim for Jomolhari Base Camp but then return the way we came. Remarkably, we awoke at Base Camp to clear skies and spectacular views of Jomolhari. And, one benefit of returning the same way was seeing the gorgeous scenery we missed previously. With larch and other trees in their full autumn colours, the views were quite stunning... often enhanced by high water in the swollen Paro river! We've done a few Himalayan treks and were impressed by the quality of equipment and service provided by Windhorse. Their tent did a remarkable job of staying dry and the sleeping bags were toasty warm. Hot water bottles were a nice touch! It must've been quite a feat keeping our gear and all the tents dry on the inside but somehow the crew did just that. On previous treks, we'd never had a mid-morning hot tea/coffee break, let alone a hot lunch... served by our Camp Assistant with good humour and smiles. Whatever the conditions, our cook turned out a choice of tasty, varied food including unexpected treats like French Toast and a beautifully decorated cake that tasted as good as it looked. All the hotels and food (often buffets) were of top quality too - as they were on our first trip. Even though it rained on our trek, we still enjoyed the whole experience and were again really impressed with Windhorse Tours.

Andre Leavitt is to be commended for her attention to detail and ability to translate our travel…read moredesires into a well-organized excursion that combined all the elements that both my husband and I requested. Our goal was to travel overseas for 3 weeks with a minimum of packing and unpacking. The Queen Mary II transatlantic crossing was on our bucket list and we had not been to France. The itinerary was perfect - a combination of Ocean Liner, Trains, Chunnel and River Boat. We were able to have a long weekend in Bath in between the crossing and river cruise and to enjoy a few days in Paris. We loved the boutique hotels, time spent in the villages of Normandy, visiting the D-Day sites and spending time in Paris. Logistics were smooth and Andre made sure we had all our ducks in a row. Her recommendations and planning were invaluable.

I've wanted to go to Hawaii for many, many years - this trip met and exceeded my hopes and…read moreexpectations! André works quickly, efficiently - knows her stuff and makes excellent suggestions. Thanks to her, we got great rates, all our connections were smooth and our accommodations were wonderful. (I was surprised to read the previous review and see that it is from 2016. Our experience was completely opposite and I feel completely comfortable recommending André to my friends.)