Never, ever try to book in advance. I booked a 6AM pick up & return 2 wks ahead. I had a 7AM…read moreappointment with a surgeon a 35 min drive away. It was confirmed. No one showed, they have no phone number. I booked again one way at 6:20 AM...new ride in 3 min, $10 less than book in advance. This is why I stopped using Uber! I have no trouble with driver skill, competence, friendliness or timeliness. But as for booking in advance so you can relax a little...forget about it! Lyft & Uber are totally incompetent at booking in advance.

I Requested a ride at 230 am to pick me up after work, ride was approved and i paid. 230am came and…read moreno one showed up and no cancelation details on the app so i decided to wait in hopes the driver was running late. Hour later i eneded up walking home after my 9 hour shift. Wasnt until almost 430 am i was​ offered a refund and listed no drivers available. That would have been nice to know before I was given pickup details and my credit card information was taken. I will never trust this site again. ​

Total scam! I was 8 min late on return they said it's a $50 charge, I check my account they took an…read moreadditional $21.17, when I called to ask why...taxes however it doesnt show me that on my receipt breakdown nor does it say that when they tell you your going to be charged a late fee on the app...so what's the point of this over priced membership???? Don't over sleep cuz they gonna charge an arm and leg.

I signed up thinking that there is a location available based on Google, Google Map, Yelp,…read moreTripAdvisor, etc just to name a few. Then only to found out that the location has not been unavailable for a long time upon being approved. The customer service staff was very unhelpful and said that their company is not affiliated with any of those advertising sites listed above, therefore nothing can be done. I find that laughable and uneducated, and the business practice is irresponsible and scam-like. Those above sites are nationwide companies that offer free of use for advertising, whereas Zipcar is also a nationwide company who takes that advantage to advertise yet does not keep the consistency of what they're advertising, but just to cheat money off customers. What a shame. I wasted two days waiting to be approved and $25 for an application that was useless and misled to begin with. What upsets me the most is that the company does not want to take any responsibility for their lack of keeping the most updated and corrected info for their customers. AVOID! SCAM! Isn't it a scam that your company does not want to be responsible of what's being put out there.. especially for such a renowned site like Google Map?

Great business model. Member for three months. Cars were few and far between by month three. I…read morerequested cancellation three times, no answer, and no cars. The day after my fourth months dues are debited from my account, all members receive an email from the owners saying they lost an investor, had to pull out, and close. If we wanted a refund (duh), we had up to 90 days to request one in writing. 90 days later, 180 days later, over 365 days later...no refund. At the end of their email they said they're going to take time and focus on their families. I was out over $550.00, and although my bank initially reversed the charges, they could not credit me because the owners did not file bankruptcy. Total scam.

From the owner: REVL offers luxury cars and SUVs at a low cost. Members sign up for a monthly subscription, giving…read morethem access to BMWs, Mercedes, and other hot luxury automobiles.

Terrible customer service. They had me waiting over 30 minutes. Once I asked what was taking so…read morelong, they asked me to leave if I wasn't willing to wait any longer.

Wow! What a great group of people at this store…read more They are friendly, efficient, and thorough. My journey started a few days before when I called the office. I talked with Rick and he alerted me about a website glitch that allowed me to get a discounted rate but they would honor. He was extremely helpful and I got my questions answered. I got picked up on Friday, May 28th by an agent who recently moved here from OK (sorry, bad with names). He got me checked out quickly and I was on my way. Today, June 1st, I got checked in quickly and was offered a ride home by the assistant branch mgr. Again, very friendly and efficient. I just cannot bring myself to rent elsewhere because of the service I get at this branch. Thank you!

The team at this office was so nice and accommodating with our rental while we visited the area…read more Evan help expedite the process and they let us chose from their avail vehicles and ended up with a very nice nissan Rogue. The total price was very reasonable and they even allowed us some flexibility on return time. Thank you.

Horrible rental experience. I spoke with Jimmy a week in advance on specific vehicle types I…read moredesired and was informed to call back of which I did a day prior to my rental drop-off. Enterprise showed up late to the drop off location and with another car that was much smaller than I am able to drive due to my height and back issues. Jimmy acted like because they were busy that permitted him to rent out the vehicle I specifically called and requested. No option was provided for me to make payment to solidify my exact reservation. The branch manager Jake then chimes in on the conversation stating that no specific car make or model could be guaranteed which is completely understandable, but this was never disclosed to me to any capacity by Jimmy beforehand. Enterprise dropped the ball big time and had to call around to other locations to find me a comparable vehicle which took an additional hour plus out of my schedule/travel time of my day. I would think twice and reconsider before renting from this specific location. I am loyal to Enterprise for my rental needs, but not loyal to inconsistencies with business practices in what is conveyed to customers versus what actually is company policy.

Tony is a great resource for transportation. He's reliable and knowledgeable. He also keeps a clean…read morevehicle.

Tony didn't show up for schedule pickup. He seem to lie about confirming. He mess up. Plus Lyft was…read moreeasier to use and less money.

MN Black Car Service brought my family from Wisconsin to a funeral in Minnesota and back. The…read moredriver helped us pack our wheelchair and other things in the back. He is a very nice man, helping my dear frail relative in and out of the vehicle. The drive was smooth and comfortable. I hope to use MN Black Car any time we need car service. Thank you!

We used MN Black Car to help transport my parents and a few family members to and from a wedding…read morerecently. The feedback from them was that they were very impressed with the services all around. The vehicle was very nice, the driver was prompt, courteous and their communication was great! I will definitely recommend and use them again.

I've been renting here for years, before it was burned downed and rebuilt. A loyal customer, so I…read morebring a car back after hours yesterday and all of a sudden a damage out of nowhere they are trying to put on me, and NOTHING was wrong with this vehicle when I brought it back they've been lying saying they sent me pictures which by the way I have yet to receive! I have spent soooooo much money with enterprise and for them to pull this BS is heartbreaking. Will be going against whatever claim until my innocence is proven. DO NOT RENT FROM THEM I REPEAT DO NOT RENT FROM THEM THEY ARE RUNNING SCAMS! They started calling me after 9 and have been open since 7 or 7:30 right idea WRONG PERSON!

Rented an SUV from here on a recent trip when all cars were sold out across the city. The car they…read moregave me was incredibly nice (Jeep Grand Cherokee hybrid). Service was awesome and friendly, and the price was super reasonable. I definitely would go back here.

Mohamed fixed me up after my budget car went bad. He had no cars but had me in a returning car…read morewithin the hour!!