Sam is wonderful and the team is up to any task regardless of how difficult or obscure it may seem,…read morethey made a up a beautiful new cassock for me, I am proud to wear it!

Sam is a Master Tailor, knows his craft from design to making full garments to alterations. I've…read moreused him for years, with a pretty wide variety of clothing and I've always been very satisfied.I would highly recommend him.

I love the store. It's great if I want to find back issues of a particular magazine or books that…read moreare not normally in Chapters. The colors of yarns are brilliant and the staff is knowledgeable. They are a bit on the pricey side for somethings but if you're looking for something unique in town, it's the place to go.

Ordered yarn online for my wife. It was really quick. Good attention to detail. All around quite…read morehappy.

I ordered a mattress online, along with a sectional, dining table and chairs and headboard set…read more The mattress is horrible, you can actually feel the springs/coils in your back and when you move can hear something moving inside?! The worst 'brand new' mattress ever. Called to complain after weeks of sleepless nights and had to take 10 photos of it and submit it to manufacturer to approve. It finally was, and when I went into The Brick in Kelowna to pick out a new mattress, was informed by sale person that the original one I bought is meant for a child, I'm in my sixties?! Its now been over 3 weeks and still no new mattress:( delivery has been delayed/postponed 3 times now and I'm fed up, as have stripped my bed three times expecting the delivery of new mattress and pick up of original one...the Brick has my money and I have nothing Worst customer service EVER!!

I've given this store a few chances in the past few years, but every time am disappointed…read more Extremely aggressive, tactless commission sales staff literally will not let you browse the store without following you around. They do not listen to what you're actually looking for and make it exhausting to shop there. There will be one or two decent deals for most things, but a lot of their stuff is priced pretty high. Not a bad thing, but they don't offer anything any different/better to any other store, so I don't see much value in what this store sells. If you want to spend a lot, why not go to a store that had better style? The main problem at this store is their company culture. Not much you can do about that. With so much competition in this business, there's no advantage offered by this company.

Lazy Boy in Kelowna stands behind there product, management went above and beyond to make sure i…read morewas happy with my purchase, that is the difference from buying from a box store and locally owned store, if you have a concern you talk to the manager that can help you resolve your issues unlike a box store where they have to go thru head office. Purchased a few times at Lazy Boy and very satisfied with the service, very professional and staff is very knowledgeable with the product . Looking for furniture go see Cathy you will be very pleased

Went to a few furniture store in Kelowna after we had went to Lazy Boy and returned to Lazy Boy as…read moreour salesperson Cathy knows her products . Very nice to deal with someone who has been doing this for over 10 years and can answer your questions and have suggestions. Would definitely recommend you see Cathy you will be very happy with her knowledge and professionalism

Could I have been ignored more? Went in to do some shopping and the young man and woman working…read morethere didn't seem like they could be bothered to even offer to help. Maybe it was because the store was COMPLETELY DEVOID of customers. So I can understand their reluctance to actually do something other than gossip with each other I left. Took my business elsewhere.

Staff are really helpful and knowledgeable about what they have in store. When they didn't have…read morewhat I needed they gave me a coupon for their online store with an extra 10% off. I have been in twice, seen two different employees and will definitely go back.

We came here in search of our beautiful friend's bridal dress! It was our first stop on the hunt…read morefor her dream dress. First of all, the place is totally adorable. They served us tea and the whole atmosphere felt super personable and girly! They were super supportive in it being her first store and didn't put any pressure on her at all and were super realistic with her. The gowns were simply stunning and the customer service was phenomenal. While my friend didn't end up finding the dress here (she's still on the hunt), I would encourage all future brides to definitely check out this location and bring your girlfriends! Slight dock because my friend has returned since and their support and encouragement wasn't as helpful and a bit discouraging and condescending. Maybe she was having a bad day....

We found ourselves at Cande when my daughter-in-law's wedding dress didn't fit because of her ever…read moregrowing baby bump and we were forced to find a replacement. We were frantic as the wedding was only a week or so away. We were squeezed in and pleasantly surprised by the help we got. I was worried when we stepped off the elevator as the boutique looked very exclusive. I didn't think this was the place for us. The consultant was absolutely amazing. She worked within our limited budget and treated us with the utmost respect. My daughter-in-law got her bridal moment and we found the most beautiful dress that when altered slightly, suited her perfectly. I would send anyone to this boutique!!!!! Thank you, thank you, thank you!