This was our first time renting with Southern Shores, after renting with another company for 18…read moreyears. I wasn't sure what to expect regarding cleanliness and the rental property being in good condition. What a pleasant surprise, all exceeded our expectations. Staff was friendly, knowledgeable and quick to answer my questions after checking in. We will definitely be renting with them again! Linda & Gary Woodruff Stokesdale, NC

We rented Written in Sand (#1361) in Duck through Southern Shores Realty. The location was good and…read morewe enjoyed having the private pool, but unfortunately the condition of the house upon arrival was well below what we expected from a professionally managed vacation rental. The biggest problem was cleanliness. We arrived to a puddle of water on the floor by the refrigerator, dirty dishes, and dishes/water stacked in the pantry area. Kitchen counters and cabinets were sticky and dirty, as were railings and other surfaces throughout the house. Ceiling fans needed cleaning and the gas grill had not been cleaned. The bedding was particularly disappointing. We found blankets on the beds that were visibly dirty/hairy, multiple blankets with stains, and a stack of pillows sitting directly on the floor. One bathroom had a very dirty shower curtain and another was missing a shower curtain altogether. There were also maintenance issues. The exterior sliding doors on the second level were difficult to lock, the kitchen threshold/floor laminate needs repair, and the Wi-Fi was very unreliable and repeatedly went in and out. The house is also very basic in terms of amenities. Even simple things like hand soap weren't provided. The living room could also really use a couple of freestanding lamps, as the lighting is poor. To be fair to Southern Shores, we didn't call about the cleaning issues until Thursday during a Sunday-to-Sunday stay, so we weren't expecting them to send a cleaning crew back at that point. The representative was apologetic and acknowledged that having only one person clean a five-bedroom house was likely inadequate. Our concern is primarily that the property should never have been turned over to arriving guests in this condition. Dirty/stained bedding, dirty dishes and sticky, uncleaned surfaces should have been caught before check-in. Written in Sand has a good location and potential, but it needs substantially more attention to housekeeping, maintenance and basic guest amenities. Based on our experience, we would not rent this particular property again without significant improvements.

Our Best Xperience!…read more When our family decided to make a change and move to the Outer Banks, we had no idea it would take more than 2 years to make the move complete. We have been working with Dan Lester at Tidal Realty for that long, most realtors would have thought we weren't serious or even bothered keeping in touch. Dan is patient, kind and extremely helpful going above and beyond making our dreams become a reality, a true gentleman. Dan made the process easy even when there were some bumps in the road and his recommendations for the home buying process were fabulous. Our home is awesome and we couldn't be happier.

From the owner: Outer Banks Real Estate Resource covering the Outer Banks and the Currituck mainland.read more

We have dealt with several realtors in OBX. From Corolla to Frisco. Jeff Scott and his team have BY…read moreFAR been the best. Jeff is hands on, super knowledgeable and a man of great integrity. You never feel like you are being sold, just informed. Simply put, Jeff is a superb realtor and we highly recommend him to anyone serious about buying or selling a property in OBX.

From the owner: Our specialty is helping people with their real estate transactions on the Outer Banks We measure…read moreour success by your level of satisfaction.

Kathleen is amazing ! We purchased our home last year with her and she was very accommodating,…read moresweet, and knows her stuff. And whatever she did not know she found out for us or pointed us in the right direction. Every now and then we may have a question for her and she is very fast in responding as she always has been. Kathleen is super awesome and sweet. She fits into your schedule and strives to make you a happy camper! Highly Recommended. Especially to first time home owners as we purchased our first home with her.

we were very satisfied with Stephen as our agent in the home buying process…read more friendly,knowledgeable, easy to work with. very quick response to questions and always had great advice during the search process and also the negotiations.

Working with Stephen as our Buyer's agent was a pleasure. His knowledge or real estate that would…read morefit our needs was very helpful, and he was very accommodating with schedule and questions. Would recommend!

They rented me a house that the pictures showed a beautiful clean pristine house and when we…read morearrived it was dilapidated worn down poor excuse for a $4000 rental for 3 nights. As soon as I arrived and saw how bad of shape it was in I contacted them and sent pictures and was in contact the whole time of staying there. It was an embarrassment for me when my guest arrived. Beach reality didn't do ANYTHING or compensate anything. All they did was tell me that they would not delist this property after the first of the year. I would NEVER recommend or use this company again, due to them, not standing by their customers. Absolutely horrible company!! And you would think by their response to my review that they would have compensated me with something. They knew the property was at a lower standard than they were charging for yet they still will not take care of their client. Complete trash will never recommend this place ever.

Working with Beach Realty beginning last summer and a few more follow up calls during the year has…read morebeen seamless. They were able to answer my questions and the vacation app was also very beneficial. Looking forward to next summer's beach rental.

We switched our property management from a large company to Shoreline this year. We couldn't be…read morehappier! Even before we had made the decision to go with Shoreline, Jennifer had pulled our listing and at our first meeting gave us several ideas for how to improve the property. With the year being what it has been, in April we weren't sure if we'd even have renters...now we're fully booked through October...which is an experience we've never had before. All of the crew are professional and friendly, and look out for our interests as well. If you're a homeowner looking to switch, I'd definitely recommend giving them a call!

We rented Duck 18 - Mi Casa Su Casa - in August 2026. This was an expensive rental. Very…read moreexpensive. So, our expectations were understandably high. But, long story short, the condition of this house was appalling. Sand everywhere, food chunks splattered all over the waste bins, chunks of food all over the dishes, sand in the kitchen drawers. Every surface in this house was greasy and grimy - the doors, the chairs, the kitchen drawers and countertops, the pool area - like the house hadn't been cleaned properly in years. There's a silly couch in the living room where the design gives you a direct sightline underneath it, and it was laughably dirty (sand, rocks, food, etc.). At least one bathroom smelled like a camp site latrine. The pool deck was so appallingly dirty that my 80 year-old father spent an entire morning cleaning it. In addition to cleanliness problems, this house is at least 10 years behind on maintenance. The deck needs serious work, the ancient pool system is overwhelmed by the encroaching sand, and the budget kitchen/bathrooms have been pounded on by renters for decades. The cookware and dishes are a mismatch of random things people have left in the rental for the last 10 years. It's hard to cook or otherwise enjoy the property when you're constantly trying to overcome the condition issues. We immediately notified Shoreline of all these issues and they sent a cleaning person and pool person the next day. The cleaning person immediately admitted that the house wasn't clean at all. She did her best, which was helpful, but there was nothing she could do about the systemic condition issues. The pool person said that he is unaware of anyone being responsible for maintenance of the pool deck - which was clear to us already. And here's another interesting note: there are no garbage cans outside the house. You have to put your garbage bags in your car and drive them a few blocks to the community dumpster. Good luck keeping your car clean. We love this area but we will NOT be renting from Shoreline OBX again. Awful experience.

Two words sum up Beach Realty service: world-class. From contract through check-out, the team is…read morefriendly, knowledgeable, responsive and helpful. We experienced two issues at our cottage (bugs and pool water level) and they were taken care of posthaste with a smile. These people are the best! We have been vacationing on the Outer Banks for 50 years and have been renting through Beach Realty the past three -- we will not deal with any other company . . . This year we stayed at Beach Road Cottage in KDH. Five stars, as well. Accommodations were clean and comfortable. The property was steps to the beach and close to restaurants (walk to Goombays Grille & Raw Bar) and attractions. As noted above, a couple of issues were taken care of quickly and professionally. We will book again . . .

I wrote a review for Beach Realty, per their request, on Aug. 5, 2026. They have never responded…read more Clearly they don't care. So decided I'd try to help someone else and tell them AVOID BEACH REALTY LIKE THE PLAGUE!! We rented American Dream. More like American Nightmare! Fool me once, shame on you. Fool me twice, shame on me!! In 2024, 2 of the 3 heat pumps were completely out when we arrived for our week. 90+ degree weather. Management installed temporary window units which were hideous. Several other maintenance items were a disaster. Management promised to repair and offered a discount for 2025. We went back. Second year was much improved. We like the house - lots of room for the family to spread out. Location is super convenient. Kids love the pool. So we decided to go back for summer 2026. When first we reached the 3rd floor it was very hot - the AC was out!!!! I called and it was repaired by 8 pm, but really! AGAIN!!?? Don't they pay any attention to the property and what's working or not?? On Monday morning when we opened the dishwasher, we discovered the bottom was full of gross water. It was Tues afternoon before they got around to sending a maintenance guy. I did not pay the amount of rent they charge for a week to enjoy washing dishes!! One item I have brought to management's attention twice (now it's three times) is the horrible stove. The oven only works halfway. The eyes are so marginal it's ridiculous. My daughter was trying to cook pancakes this year. She set the temp on 4. It got WAY too hot so she cut it to 2. It got HOTTER! Put it on 6 and it cooled off. (The knobs were on correctly.) Surface is a mess. Oven takes more than twice recommended cook time. The large lower drawer does not work and is rusty. Rust inside the microwave as well which is old and not dependable. Again, adjust cooking time by double. The door to the freezer leaks from the ice maker. Every time you open it, water is spread across the floor. Have reported this in prior years. It's actually starting to corrode now. Bins in the refrig are cracked. Several of the lights in the house simply do not work such as 3rd level master bath area, 2nd level closet and most of the exhaust fans make terrible noise and are very marginal. Lamps are missing lightbulbs or have bulbs that do not work. Several of the AC vents are moldy, filthy and rusty. The top glass in the door to the 3rd level deck is gone so you have to keep the door closed. Can't look out to enjoy the ocean and the door itself has such a strong spring on it you risk the health of your heels and toes navigating in and out! Too dangerous to allow the kids to do it on their own. There is a LARGE timber on the back left corner of the pool stockade fence which is broken and appears about ready to collapse completely. Pieces of the broken timber are sticking out and could be the source of a bad injury not to mention disaster for the pool deck with the release of the bank it's holding back. The outside shower under the deck is unusable due to a deep pile of sand which has washed in from the outside. There is some sort of electric box hanging from the north side of the house. I left/sent 3 messages asking for the property manager to contact me and received no response. Hence this review. I repeat - we like the house. LOTS of room and nice layout. Area is great for family excursions. Right on the beach with beautiful views. This year we were there during the hatching of a couple of sea turtle nests which was exciting and educational for all. Bless those turtle volunteers! American Dream...not so much. If Beach Realty is going to charge premium rates, they need to actually inspect and repair the property. I know lots of people come and go and it's difficult to keep on top of every detail. But some of these problems have existed for years. Others are safety concerns. Others are essential to the comfort and well-being of their "guests." Please pay better attention, Beach Realty. I gave it a 3 because of the features and location. But it's barely adequate. Pictures available upon request.  BUT because of their complete lack of response to my calls while in Nags Head and the review (above) I sent them, it's reduced to a 1.

Vacation rental for a week in South Nags Head. The unit owner locked the thermostat down so it…read morecould not be adjusted below 72 degrees. We were not told of this restriction nor was it in the rental agreement. Outer Banks Blue offered up box fans as a resolution. Heat rises and at night 72 was pretty miserable, The manager refused to speak to us, we had to deal with a go between In the office. It took 3 calls to get the owner to allow a lower temperature at night and even then if you touched the thermostat to raise it even a degree it locked you out. The dryer in the house must be 25 years old and a lot ad of beach towels took 3 hours to dry. Called maintenance and their resolution was to tell us to do smaller loads. Just not very renter oriented. If you're an owner they're probably fine.

Terrific rental management company. Pricing and check-in notes were clear. We had some minor…read moreissues, which they addressed right away. They stayed in touch via text and email, letting us know when the plumber was scheduled to come. Super responsive. Half way through our 3 week stay, they gave us the option of getting fresh linens delivered, which was super convenient. Someone maintained the hot tub on a regular basis without being intrusive. This company gave us the feeling that they had our back if anything went awry. We've rented beach houses (VA beach) for many years. The beach environment is very harsh. Rental homes can be in wildly different conditions depending (I think) on the owners and not the rental company. Sometimes a house is old and fraying around the edges, sometimes updated and sparkling. Sometimes renters leave the place a wreck and the cleaners barely have time to put it back in order. If an updated, newer place is important to you, let the rental company guide you to the right homes. P.S. Our house was spanking clean and in excellent condition. I believe the owners take pride in their home, which is well managed by Outer Banks Blue. Great house + great company = great vacation.