I had the best experience working with Cheryl. I had gone to two other bridal stores and wasn't…read morehaving much luck. Since my mother and sister were coming for a short visit - I decided to go by myself to narrow down the selection. I showed Cheryl the style I wanted and the first dress she chose ended up being the one! When returning with my mom and sister it was a wonderful experience. Cheryl is perfect if you're having a hard time dressing for your body type. She's was so detailed oriented even her veil selections were dead on. Thank you - thank you for being the breath of fresh air with the madness of wedding planning. Above and beyond customer service!

While I really liked the sales rep that helped us, they showed us gowns far out of my stated…read morebudget. They also didn't follow up with me on questions that would help me decide if I would purchase from them. Ultimately didn't buy due to cost and lack of follow up. If they weren't going to call me before the sale about a question, that doesn't say much about how they'll respond to me after the sale.

Wish I could say this was a good experience since it seems there are many…read more my daughters were fitted for bridesmaids dresses. They arrived in the store and I have been trying to get ahold of someone to go get the dresses and make sure they fit. i called twice, left a voicemail, sent an email and no response - this is over a 2 week span. I finally got through today after I called twice in a row and was told, you just come get them and see if they fit- we don't do another fitting. Not what I understood initially. so I headed down to the shop to get the dress, only to find a sign that they're "running errands and will be back at 4" It's 4:17. Still standing outside

I knew when I became engaged that I was going to use Bella because I loved the idea of a boutique…read morethat catered to bridesmaids.Morgan was so delightful to help my bridal party. She is amazing. There were numerous dresses to select for the bridal party. It was so hard to choose but I loved the process. The shipping was fast for delivery of dresses to the store prior to the wedding. All of my wedding guest complimented the bridal dresses.This place is the way to go for convenience for anyone choosing dresses for a bridal functions to galas. Thank you for sharing in my special day.

Could not have been happier with this shop! It's the only one I needed to go to for my dress. I…read morewalked in with a few too many people (who all ended up being great) and the staff was wonderful about it. The individual attention was amazing and being able to take my dress, veil, and belt home the same day for under the price I was budgeting was great!

Julia was wonderful from beginning to end. This was the first and last place I visited when trying…read moreon dresses. She listened to my wishes even with others giving input and helped me find THE dress. She is thoughtful and I loved the one on one attention. Thank you for everything!

I had a wonderful bridal dress experience & found my dream dress! I had visited some other places…read morefirst, but Poinsett Bridal made me feel no pressure to get a dress, other than exactly what I wanted. Meagan was SO nice throughout the whole process. The alterations were great also!

I had the best experience saying "YES" to my dress. Victoria was very patient and so so kind!…read more I loved how many different dresses there were and the quality of the dresses was amazing. Would 10/10 recommend to go here to get the best experience finding's your dress.

Yolanda made some of the most beautiful bridesmaid's dresses from only a picture we showed her!!…read moreAmazing. Every single one fit like a glove. All the bridesmaids were international so all measurements were taken using Yolanda's instructions and emailed in. Not one dress needed altering. I will forever recommend Yolanda's fashions.

I have had a great experience at this location with every visit. I've been in 3 times. Once was…read morejust random walk in during the week to figure out different styles. The young woman was super helpful and we narrowed it down to a couple. The second time I brought some people and we narrowed it down some more and the last time we ended up buying the dress. The last two visits I had Laney help me and she was fantastic! Super friendly, helpful and kind. If you sign up for rewards you are constantly getting deals for online and in store. Some of the deals are pretty good discounts that may help you with your purchase. Which is also helpful. I get reminder texts etc. At checkout they offered me a couple things I didn't need and there was zero pressure after I said no.

Everything was so unorganized. When I first arrived, they did not have my reservation. The dresses…read morewere introduced to me by how much they were discounted. Basically saying that rack is 30% off that rack is 10% off that rack is half off. None of the dresses were organized by style, and my stylist had no knowledge of designers or styles. Most of the dresses are very dated and although I understand that they are just display dresses for trying on, most of the buttons were broken or zippers were broken or very dirty. Nor was there enough room to seat everybody. And after my appointment, I received a text saying I missed my appointment and if I would like to reschedule. Definitely not the experience that I hoped for and will not be going back.

We had a lovely time selecting my daughter's gown and we trusted everything would go well…read more Unfortunately, we never received an email or phone call that Lauren's dress was ready, which put us a few months behind schedule. The fitting went well with the exception that the dress we ordered was nearly completely sheer; significantly more than the sample dress. We were comforted with Madison Carolina's offer to send lining so Lauren would be comfortable and the dress would be acceptable to wear in her church wedding. Unfortunately, despite many attempts communication with the store, we did not receive the fabric until just shy of 12 WEEKS from her fitting. It is worth noting the staff is very friendly and accomodating during the on-site visits. Their gowns are beautiful with something for many brides. I want to leave a 5 star review, but until the poor communication, lack of organization, empty excuses, and lack of apology improves, I can not recommend this bridal and prom store.

Very good service and selection. Definitely would recommend and the lady's were very nice.read more