The staff here are second to none! Everyone is so kind, helpful and considered! Very quiet…read moreresidence overall!! Everything is very well kept/cleaned daily!

I met a dog groomer who lives in the Hollywood park apartments " ; and I brought my dog and well…read moreshe said I should take a tour while my dog was being groomed and I did! The rest is history!! VANESSA PEÑA leasing office when I entered she addressed me and was so genuine and professional and kind, beautiful and she asked what I was looking for and OMG !! STUNNING!!! WINDOWS, VIEWS, ITS A VIBE, I SIGNED IMMEDIATELY and I love her she's awesome, actual everyone that works here is pretty awesome too! Thank you GOD Thank you Vanessa It is her entire package, they handle requests immediately and i can't say enough; this review could be longer LOL highly recommend it!!! I'm thankful for Vanessa and company",happy thanksgiving guys !!

I recently moved in to the Bell South Bay apartments. I was a super easy process and very friendly…read morestaff. The whole process only took 48 hours, and i was able to get the available apartment I was looking for. The building is kept very clean, quiet and friendly neighbors. Love seeing the different dogs throughout here. Located by great stores and restaurants.

Great community manager! Very active and engaging! Property is well maintained and modern!…read moreAmenities are plentiful and always available! You get great value for your buck. The care here is amazing.

My wife and I didn't move here. But while we were looking the leasing agent Eve was very attentive…read moreand friendly. She gave me all the answers I wanted and answered anything and everything as fast as she could.

DO NOT MOVE HERE!…read more Electrical Issues: They are constant. Try using essential appliances like the stove and microwave simultaneously, and watch your unit turn into a light show because the breaker is tripping. Please keep in mind that this building opened in 2021. Safety: At one point, security would be on site during night hours, but that has now been discontinued due to "management not being happy with the service of some of the employees. "you would think they would seek to hire another company, right? Negative: Multiple residents' vehicles have been broken into, resulting in residents having to come out of pocket for repairs with no real support from management. At one point, we had an actual homeless person chilling in the lobby, walking around the property for hours. Anyone can enter the building because the stairwells and elevator do not require any key fob. Someone is seriously going to get hurt or killed here due to the constant break-ins. Imagine coming home late at night in a dark parking garage, and you happen to startle at the robbers, and they pull out a weapon on you. All crimes obviously cannot be prevented; however, management should be more proactive in ensuring the safety of all residents. Sora is the first place I lived where management chose to be reactive instead of proactive. How many more incidents must occur before something is changed? Maintenance: They get the job done when they know what they're doing; however, Everything is an excuse or blame on the original builders of this building. You guys acquired this property over two years ago. You should know how to fix simple things. It's always, "This vendor or the original builders left us with nothing we have to source XYZ." It's old now; create an action plan for handling repairs at this property. As previously mentioned, everything here is reactive instead of proactive. Staff: Alexis and Lena are fantastic can't speak for the others. Amenities: The pool/jacuzzi gets sun for about 3 hours. Other than that, it's cold due to the pool being placed in the middle of the complex, with buildings on each side blocking the sun. The gym is simple. Can you work out there? Sure, but does it have Everything? No. The amenities set up for these apartments are severely lacking, especially for the price point. Conclusion: The price point, the lack of amenities, and the lack of safety are all reasons to shop around before deciding to move here. You can find an apartment at this same price point in a 3-mile radius with much more to offer than here. Save yourself the stress and headache; take it from a resident who has started a countdown to my lease ending here.

My husband and I are very happy here and we plan on staying a while! The building is very well…read moremaintained and is always making improvements, without impeding on our space. The laundry facilities have been improved this past year, all units have been or will be renovated this year. Anytime you have a work request for an issue it is handled almost immediately without causing your own schedule to be disrupted. Dog and cat friendly!! All my neighbors dogs are super nice to ours. Joyce is the best building manager we have had as renters, having lived in 3 states over 8 years and 8 moves, I am thankful to stay here. The area is very walkable, especially now with the Runway at Playa Vista just down the street! The traffic is not a big deal, we live in LA people!

I'm making this second review as a warning because it's has only gotten worse. I have been woken up…read moreseveral times by the upstairs neighbor. I have attached videos to show you just how paper thin the walls are. I have talked to them and nothing has changed. Again walls are paper thin and you can and will hear everything. Also management changed the locks to the exterior of the apartment and sent out an email 20 minutes before it happened while we were all at work. If you can avoid it do not move here.

I've lived here for over a year -- it is the worst building I've ever lived in…read more You should move here if: 1. You enjoy having your car stolen out of a "secure" parking garage. (Multiple cars have been stolen including mine) 2. You enjoy the smell of dog pee and weed as you enter your apartment. 3. You love walking through tons of flies through out the hallways --because who doesn't like being greeted by gnats when they come home? 4. You like being talked down to by rude staff in passive aggressive emails sent weekly with updates no one even asked for. 5. You love sleeping to the sound of screams and children through paper thin walls. 6. You love having no guest parking for a "luxury" building. 7. You enjoy bright courtyard lights beaming into your bedroom that make it seem like daytime even at midnight. If you're considering moving here DO NOT. There are sooooo many nice new complexes nearby for a fraction of the rent and you don't have to deal with such rude staff and cheap amenities being passed off as luxury

The staff was great (Janiel and Eric) but the management company does not consider individual…read morecircumstances and was slow to respond when asked to return a call regarding my circumstances. If you have a family member whose credit doesn't meet criteria Don't put them on the application! Honestly, honesty will get you a firm No even when you qualify! And what's crazy I needed the place for my business address not for the person who didn't qualify?! They won't here you out! Don't do it! No consideration for the special circumstance! Disappointed!

2026 Update. I have lived here since 2020 and I continue to be constantly amazed by how wonderful…read moreof a community I live in. In November 2024 a new management and leasing agent came on board - Riko and Jesus, then a new maintenance team Ismael and Oscar. Riko and Jesus came in and just took Haven to another level. This is the third management team I have experienced here and they have just blown me away. The first two teams were great, but Riko, Jesus, Ismael and Oscar..they are a dream team. Amazing community events with the biggest turnouts ever. Maintenance requests addressed immediately, Ismael is the best! I have made new life friends here this past year, the residents truly look out for each other. Best of all Haven continues to attract loving like minded people. I have so much gratitude for these 4 guys, and for Riko setting the tone with care and devotion at a level that is rarely seen unless you are the business owner. LA is blessed to have a magical community like Haven

Riko was fantastic! So informative, giving me all details on the various available units, as well…read moreas super helpful information on the MANY amenities of the building and even local hot spots! He was very friendly without being pushy at all. I hope to move in soon!

My friend and I toured your 2-bed, 2-bath units during the week when the fires were spreading…read moreacross the county. At the time, there was no leasing agent on-site--only Junior, the maintenance tech, and Luke, the complex manager, who was off the clock. Since no one else was available, Junior kindly offered to show us around. We toured three different units: one with a smaller square footage, a medium-sized unit, and a 1 bed 1 bath layout that with 2 of it combined would be identical to a 2-bed, 2-bath with two walk-in closets. The vibes were amazing--the units were beautiful, modern, and spacious. At the end of our tour, we mentioned to Luke that we preferred a unit with two walk-in closets. He assured us he would follow up if one became available. We also discussed potential rent increases. I was particularly concerned about hikes once we became tenants, as they're common with large corporate-managed properties like Eastway. Luke reassured us that rent increases were typically minimal (0-2% based on the benchmark rent, rarely 4% but is possible) and even mentioned that, due to the fires, current pricing on vacant units would remain unchanged. We left feeling excited and reassured, thinking we had found our future home. The next day, Luke emailed us, encouraging us to apply. We responded, asking if we could secure the specific unit we wanted. Silence. A week later, with no response from Luke, I checked the website myself. Not only had one of the units we toured disappeared from availability, but the smallest unit's price had jumped by $400. This was extremely disappointing--especially considering they raised prices during a state emergency. Everything we had been told during our tour turned out to be false, and to this day, we never received a response from the apartment manager.

So far I had a good experience Luke was very helpful getting me in he worked really hard to help me…read moremove in can't wait to see how the place is kept I will give a much better review once I live here for a while but from my experience customer service was great with both Luke and the nice young lady I thank both of them for being so helpful

I have been living at the Roy for 9 months and I must say it is a great place to live. Lovely city…read moreviews, high ceilings, and a washer / dryer inside the unit. In addition to this, the management team is fantastic. The team is led by Quasandra (who does so much with so few people). She is hard working and responds to every concern in a timely manner. Quasandra is professional yet friendly, accessible yet efficient. She makes me feel comfortable living here because I know any situation that may arise she will handle it. It is clear that Quasandra really cares and takes pride in providing Roy tenants with whatever help they need. I plan on Renewing my lease. Janelle W.

I loved living at The Roy! Quasandra is an amazing manager, easy to reach and quick to get back to…read moreyou. Very personable and kind. Lee is the head of maintenance and he was always easy to get a hold of as well and quick to fix any issues I had, no matter how minor. This is a quiet building with amazing staff. I wouldn't move out if I didn't have to!

This apartment was very good! It's very big and clean and I got two bedrooms, two balconies and a…read morebig living room and the design's not bad! It also has a pool and is on the second floor. But except some flies block the entrance to the pool...but they won't harm you. Just duck under them and them and under the apartments, they have stores. I lived in room 218 and I also have moved out

I have lived here for about 1.5 years. The location is great and there are a lot of good…read morerestaurants around here. Apartment itself is very clean and young neighbors. The best part though is the staff. Every member of the staff is friendly and helpful. Whenever I had issues, they fixed very quickly and conveniently. I strongly recommend this place!

I lived in the sister apartments Kittyhawk…read more I am a travel rn who needed an affordable place to stay..STAT. I called Dean like a week before I moved. I was able to do my application online and come 3000 miles to meet him on a SUNDAY and get my keys and sign the lease. He was nice...the neighbors were nice (one being his brother and family), the maintenance man was nice (gave me his cell # to contact him quickly) The reason it doesnt have 5 stars? 1. NO A/C...coming from georgia my first week was great. Nice sea breeze...windows open..no fear someone would crawl in. Then a heat wave came...I was miserable. I had to buy fans to keep from dying. 2. Ants..they OWNED the place...none of my pesticides worked...they came back. I must say..I would rather have them than roaches..but they were annoying!!!! Dean told me I should have told him so they could spray...hell I just figured they would respond to my spray and powders that usually works. Oh well. 3. Parking....it was sometimes like a battle for parking. Esp if you came into the neighborhood after 7pm or before 9am on weekends and holidays. There was a couple times I had to park a couple blocks away!! The neighborhood is safe...but still. There were these big trucks always there...motorcycles that parked horizontally from the curb instead of vertically. There are no painted lines so there would be a potential spot..yet the car in front or behind didnt park right. This was my biggest complaint. Dont get me started on the cars that NEVER moved... (one had spider webs from its tires to the street) At the end of the day a good place to stay. Very gated...you need a key for everything. Nice management. Nice area. Even though a few blocks from the airport..rarely heard a plane. 15 mins from the nearest beach. I would recommend this place :)

Dean and the management team are great, helpful and approachable. Nice apartments in a great…read morelocation. My friend and I lived here for a couple years and I think a positive review was long overdue...