We live in Northwest Reno and decided to bring our daughter to Blue Kangaroo for daycare. We have…read morenothing but good things to say about our experience! There are a lot of mixed reviews, so I wanted to contribute to the 5 star ones since that is a better reflection of the care they provide. Our daughter has now been in two of their classrooms and we had great experiences with both. They have a camera system for parents to log in and check out what is going on in the room throughout the day which provides some great peace of mind. They have a schedule they follow throughout the day of different activities and learning opportunities for the kids. We bring food for our daughter but they also have snack times where they provide some additional food. Our daughter has learned some great skills from her time here and we love how much socialization she gets from being around the other kids. The rooms are largely organized by different age ranges and they move up once they reach certain milestones, not necessarily right when they reach a particular age. The daycare itself feels secure, you have to enter two different codes when you arrive and then it unlocks the main entrance for you to come inside. The staff are all wonderful and take great care of our girl. The price is affordable compared to other daycares in the area. We are thankful to have found Blue Kangaroo and look forward to continuing to work with them!

The best daycare around! My kids have been going for over 8 years and the staff have become like…read morefamily. I could not ask for a better place to care for my children. The staff love my kids and my kids love going each day!

My daughter started at Kiddie Academy earlier this year and has been thriving and getting new…read moreskills quickly! I was nervous about her starting daycare but she absolutely loves it and is learning new things weekly! We absolutely love the staff. The teachers are so caring and attentive. Big shout-out to Ms. Elizabeth, Ms. Samira, and Ms. Kelsey, they make our daughter so happy and well cared for. The owners Erin and Andrew are incredible and very attentive. It's been a great transition joining Kiddie Academy and we look forward to continuing to have our daughter attend through her childhood. I highly recommend!!!

Beware! I pulled my child because they put a weighted vest…read moreon my child without our permission. Loved the teachers but the owners were money hungry and willing to do anything for their reputation.

Our children have attended Blue Kangaroo for a combined 9 years, both starting as babies at only a…read morefew months old. I can't say enough about how amazing this daycare has been and they are truly part of our family that we will forever be grateful for. Not only is the center clean, well staffed, and great at communications/updates, but they truly care about the children and it shows each day. Our children were LOVED, not just looked after. Im so sad to be moving on now that our kids are older and I'll miss the extra touches the staff made to make every season and holiday special. The valentines tea parties, the holiday caroling, the DECKED out halls for all occasions, bagels for dads on Father's Day, muffins for mom, etc. Being able to partner with BK over these years has been so special and I would encourage anyone to send their littles to there. It's worthwhile and we're so fortunate to have been with them while raising these tiny humans.

This is an amazing daycare! The staff is amazing, the genuine caring that the teachers give your…read morekids is by far the best I've had in Reno. I have definitely been to a few across Reno and I will never go anywhere else! Give it a shot - your kids will be so happy to go every day!

We enrolled our little guy about 5 months ago and everyone here has been great! It was a little…read morerough in the beginning (drop offs) but the teachers are very accommodating. Special shoutout to Ms. Celeste and Ms. Courtney- they are amazing and soooo good with our little one! It's been great to watch him grow and we love the picture updates we get :)

This place is amazing mr. Mark is the best my son is excelling all academics. This place is highly…read morerecommended in my book

This Learning Center is exceptional! It's always buzzing with energy, thanks to its constant…read morecommunity projects and activities like Trunk or Treat, Santa events, and many others throughout the year. Every time I walk in, it's clear that the kids are genuinely happy. My child, in particular, loves the friendships she's forming and is even learning to be bilingual at just 3 years old! The biggest little learning center focuses on child growth and development though play and individual leaning aid. I truly feel that this is an incredible asset for my daughter's growth as she continues to get older. The director fosters a supportive environment by encouraging staff to further their education and engage in personal development. She collaborates with state programs to ensure success, which leads to better outcomes for child care. The low turnover rate and happy staff make a huge difference--it's clear that the staff genuinely care about the children, which provides peace of mind for parents. Highly recommend this place for anyone looking for a nurturing and enriching environment for their children!

DO NOT RECOMMEND…read more They overcharged us one week tuition when we were no longer enrolled. This was 6 weeks ago. We called over 10 times and sent multiple emails and literally get a different BS explanation every time or no answer at all. They don't have an answering machine or service and are super unresponsive. I'm officially reporting them to the better business bureau for refusing to refund the money they owe us. Not great - you're getting what you pay for. This is definitely more of a daycare than a school, there was no curriculum and no emphasis on learning that I witnessed at all. Also, the staff is super inconsistent on logging activity in the app. Most days, I had no idea if he had a nap or eaten normally. The facility is very dirty, even the director's office when you walk in is filthy. They keep all of the children in one tiny room most of the time with very little to engage them. Our two-year-old was kept with much younger children and picked up terrible habbits in the one month he was there including hitting and screaming. The staff would always say he had a good day, but half the time he was crying when we picked him up which is not his usual demeanor. My husband also witnessed a much older child (belonging to a staff member) hitting smaller children on the very first drop off day and no one interviened. The tuition is low and they include snacks and meals, but they aren't nutritions options I would choose at home

My experience with enchanted castle has been nothing but excellent!…read more My daughter started here when she was 3. Since then I have enrolled my son and my newborn. Mrs Angela, Mrs Lisa , Mrs Bailey and Mrs Tiffany and Mrs Holly have all treated us like family. From the education to the emotional development my children have grown so much. They hire teachers of quality and have never made my kids feel uncomfortable. We appreciate you all

My child attended Enchanted Castle for two days in January of 2021, for about 4 hours each day. The…read morefirst day seemed to go okay, though I was concerned when the main teacher of my child's room stopped mid sentence to yell at a different child across the room. I set it aside since it was to have the child remove something from their mouth and I figured that was better than choking. When I arrived to pickup up my child he was happy and didn't want to leave. The second day when I arrived to pickup my child he wanted to leave immediately, he was even distressed when I stopped to grab his lunch and water bottle. As soon as we arrived home he began to grab the front of his diaper and say "ouch, ouch, ouch." This is something he had never done before, he had never even said "ouch" before. When I changed his diaper I discovered that his genitals and the area immediately surrounding them were red and inflamed. Upon further inspection the skin from the body of the penis was torn away from the glans. Again, something that has never happened before with my child. I immediately documented the incident, called the facility to report the incident and that my child would not be returning. The director apologized and said they would speak with the teachers in that room. I received an email later that evening that the teachers reported that his last diaper change (20 mins before I picked him up) was wet and everything was normal. Nothing else. I picked up his items later that week and there was no acknowledgment of the incident. I asked several friends who have boys if they had ever had anything similar happen with their kids; none, not a single one had ever had this issue. They were all shocked to hear of such an incident. The only thing they could think of was either long nails or jewelry snagging the skin of his penis while changing him or being overly rough while changing him. I am not a person who wears long nails or jewelry, so this is not something I thought of. My child is very active, has run around the house naked playing and climbing, and has never ever injured his genitals doing so. Regardless, either the teachers providing care to these 2 year olds don't know what normal is or they (and/or the director) lied about any incident occurring. I'm so glad I removed my child from the facility when I did, earlier this summer I received notification that a teacher in the 2 year old room was reported to social services for mishandling a child. Do not leave your child here. The anxiety of trying to find another childcare facility to trust has been an utter nightmare since our experience here.

The owner, Jessie I believe her name is was a no-call no-show to our interview appointment. A phone…read moremessage left on her business line 15 minutes after our appointment was set to start was never answered. This was just the last of several unprofessional moves. She was rather terse when I called the Nanny Club to get information on the services. And all communications took at least twice as long as promised to be returned if they were returned at all. I never got to work with the actual nannies for this service, but considering the owner is this unreliable, I think I dodged a bullet.

Have been using The Nanny Club and More since 2013. All the nannies we have had have been…read morewonderful and my boys have loved them all! We have been very pleased with how professional the nannies are, how fun they are with the boys, and that they are trained and educated on how to handle things when problems arise (we have 2 lively boys!) We also use their services to help us with some behavioral issues we have with our youngest, and a reading tutor to help out oldest. We really could not be any happier with the results we have gotten for both boys using these services. I would highly recommend The Nanny Club and More to anyone looking for reliable, professional, and fun nannies for their kids!

The owner is extremely rude and unprofessional. She does not care about the well being of her…read moreemployees or the children.

My daughter has been going to A Step Ahead for over a year now. The teachers are very good to her…read moreand she loves all the children. I have been impressed with the academics they teach in the classroom and my daughter is more than prepared for Kindergarten. Ms. Tasha has always been good to us and updated us on any issues they may have come up in the day. My daughter enjoys going to school everyday! This is the fourth childcare center my daughter has been to in her 4.5 years and there is always a little hiccup here and there, but this school has always treated my daughter, myself and grandparents with love and respect.