Called over here at apx 1:30pm on Wednesday December 18th. Spoke to a woman on the phone, she…read moreclearly stated that the drive thru truck wash in Groveport OH off Toy road was open til 8pm that night. Showed up at 6:37pm on same day (Wed 12/18), and was turned away as the workers had already begun parking their mobile service vehicles inside the bay for the night. The facility is NOT open til 8pm even though it's stated over the phone and on the posted hours on the storefront window.

Had TNT Services power wash two commercial buildings that I own in Columbus. They did a really nice…read morejob. Jeff and his team were very professional and the final results exceeded my expectations. If you need pressure washing done, you need to give these guys a call!!

The electrician called us when he was 20 mins away, and arrived on time and ready to work…read more We had an outlet that was sparking and Mike identified the issue and resolved it. He was experienced, knowledgeable and a pleasure. We are super pleased and would indeed use this company again. As long as Mike is there.

I bought a new house that needed ceiling lights and a whole house generator. I've dealt with this…read morefabulous company over the years and have always been very happy with the office help and the electricians who do the work. I can't say enough good things about them. Good communication, friendly, knowledgeable and professional. I wouldn't hire anyone else for my electrical work.

Excellent company. Very helpful in explaining their work and what needs to be done. Very…read moreaffordable pricing. A pleasure to work with

My home's water service line was leaking. I got some quotes, and Kapp gave me a very fair price…read more Warning, any job requiring heavy equipment work at your house will typically run in the thousands. If you call one of those corporate companies with TV commercials, dedicated sales guys and clean fancy corporate logo trucks, expect to pay double or triple what Kapp charges. Kapp showed up in person the same day I called and walked me through the process. They confirmed that my service line was leaking (water perculating up next to my house!). They showed me what needed to be moved temporarily (a few basement items by water meter, some landscaping rocks, a tree limb). They gave me a time and date for the job that was a mere two days after my phone call. They showed up on time. They were careful with my property, even putting down a tarp for the excavated dirt. They showed me what they were doing each step of the way and didn't mind my curiousity... A new line was spliced in, stronger than the original. They contacted the city for required inspection. After city approval the Kapp crew refilled the hole and returned things to normal. Work was completed in 4-5 hours which included waiting for city inspector.

Love this local business!! They are always so responsive and stand behind their work. We have had…read moreto call during non business hours and they are still so responsive.

I reached out to this company at the recommendation of a colleague of mine. It took 2 emails,…read morebefore their project manager called me about my new build request. Doug called on 5/19/20 and Left me a voicemail message, in which I immediately returned the call later that day. After leaving Doug a voicemail message, I never received a curtesy phone call back. Employees not calling prospective customers back, is bad business and foolish, as the negligence costs them valuable revenue and future business. Terrible customer service and an overall disappointing experience.

Our furnace started making noise during the coldest part of the winter and we knew we needed to act…read morefast. After getting a few quotes we decided on Pickerington Heating and Cooling aka Five Star Home Services. They had the best price but also the best warranty, company story and our best interaction with a sales person. Once we made our decision the were able to schedule the install within 48 hours. They also easily installed the smart thermostat we had purchased. The installation techs were friendly, quick, thorough and clean. We would highly recommend calling Pickerington or one of their other local branches.

WOW...I look so forward to this review. We came home last Saturday afternoon to find we had No A/C…read more Knowing I have a 23yr old A/C unit I knew this was coming. I called 3 companies and set apt.'s for Monday. 1 was a company we used to service our current A/C and Heater for the last 9 pears and they have been great. The other 2 were the best rated I found that I liked. Pickerington Heating and Cooling aka 5 STAR SERVICES did not come in the cheapest but was in the middle and the reason I pick them was because of the Salesman Josh ! An older very experienced man in the industry not just sales. He was so knowledgeable about all the systems and what I truly needed. But he convinced me what separated Pickerington Heating and Cooling was the staff and installers. The Installers are truly what matters in a job like this. They told me on Monday they were so booked that it would be next Monday before I could get a Fill install. But Josh went above and beyond and stop back the next day with a capacitor that got my old one up and running so we had a/c to get by with. Sure I could have just had him replace that and been done and we both knew that, but it is 23 yrs old. So we chose to replace it. Now they call me on Tuesday and say an opening came up and they could squeeze it in Thursday !!! Great News !!! Now the BEST PART ...The 3 men they sent out Jerrick, Tony and Zane. These 3 worked together like an Ohio State Offense ..2 worked inside taking the furnace apart and Zane outside taking the old A/C unit apart and installing the New Goodman. When it was all said and done I was so impressed ..Clean as you go, organized, communicated great between the 3 of them. Every thing they touched or did looks great, clean and professionally installed. I have been in sales and high end customer service and these guys ROCKED IT...Thank You All...You deserve this review...If your reading this far...Do NOT hesitate to call this company..

I can't speak highly enough of this company! We had some problems develop, but they took their…read moretime and made sure that everything was absolutely perfect and that I was very satisfied with the job (Which I was). I wish that all service-oriented businesses were run with this kind of heart!

I completely agree with John W.. I've had the same exact experience. I can never get a straight…read moreanswer, its always an excuse with him. I text him to give him time to look into it and respond and he doesn't even have the courtesy to respond. I honestly don't know how he runs a business like this. I approved the contract August 26 and I'm still waiting for him to give me a date.

Unsatisfactory customer service after payment in full for multiple services. Owner would not…read morerespond to multiple requests to correct specific issues with their work. They demand immediate payment and then disappear.

fast and amazing pricing! got us up and ready less the 20 minutes!! fast services!! highly…read morerecommend we will be using them in the future for any water business we need

Not reliable, rude, cussed at me ,wanted cash or no delivery…read more I have used this coming for over 10 years because Sam "WAS" such a nice and reliable guy. But for the past two years its been like pulling teeth to get water from this company. So glad that he is no longer the only water company in my area anymore. Be warned. You will wait for weeks before they actually deliver.