This is my favorite gym . Open 24hr on week day . Fix best my time . I have been member since day…read moreone. The evening staff very friendly. John the very nice friendly.

First, let me apologize for how lengthy this post is going to be. Second, I want to be clear that…read morethese comments are not directed at our local management or fitness instructors. I am confident that if it were left to them, these issues would not have gone on for as long as they have. They are directed towards ownership and upper corporate management. 1. The members at Genesis Liberty have been asking for equipment for years. At least since Covid so we're talking 6+ years. In our fitness room we have a shortage of weights. I know that local management is well aware that people have not been happy. Yes, we've had some weights brought in. Bits and pieces of old equipment very clearly scrounged up from back storage rooms and the leftovers from other locations. If a member hopes to have decent equipment, they better arrive early. As a solution, our gym recently had a "contest" where if enough people attended classes, we could "win" new weights. I find it shameful that paying members would have to "win" in order to be provided enough and decent equipment. The local managers and instructors did their absolute best to try to help us "earn" new equipment. Unfortunately, we fell 141 attendees short so I assume no new equipment for us. Shameful. 2. We have also been asking for a working sound system for many years. Every day, the instructors come in and cross their fingers, hoping that the sound system will work today. Well, today it didn't. Our instructor was forced to conduct our class using only her personal phone. I'm sure you can imagine that it was almost impossible to hear. I know that they have tried new cords but obviously the problem is more involved than that. Instructors have been reduced to bringing in their own personal speakers to avoid having to deal with our current sound system. Shameful. 3. We requested to have floor fans replaced when they broke, but were told that the owners didn't want to provide them so individual members have been kind enough to "donate" fans. Shameful. 4. We've gone as long as 2+ weeks without Kleenexes during cold and flu season because our gyms quota had already been met and they weren't able to order any more until a certain date. God forbid we run out of toilet paper before they're allowed to order more because they've exceeded the quota! Shameful. I will assure the owners and corporate management that I am not the only person that feels this way. It is a daily discussion in our fitness classes. If it weren't for the other members who I've come to love and the great instructors, I would definitely not be attending this gym. If anyone were to ask if I would recommend joining the Genesis Liberty gym my answer would be an emphatic, no!