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    The Face Shop

    4.2 (167 reviews)
    Closed 10:00 am - 7:00 pm

    The Face Shop Photos

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    Toni R.

    I came here pre-covid in search of a good under eye cream. Oddly enough, the sales lady gave me a sample of the Dr. Belmeur Cica Hydro Cream. It's odd because she gave me the face cream instead of the under eye cream. Anyway, it came in a tiny container. Luckily a little goes a long way and that tiny sample lasted several months because Oahu went into lock-down due to Covid. I came back as soon as restrictions lifted, but before the second lock-down went into effect. It was during that visit when I found out that my sample was for the all-over face cream and not the under eye cream. However, since I was already using the Cica cream for my under eyes and it worked really well for me, I continued to buy the same cream even though the sales lady kept trying to convince me to buy the eye cream in conjunction with the face cream. A year later and I'm almost done with my first Cica Hydro Cream container. So, it was serendipitous when I received an email right before Memorial Day weekend advertising 20% off on their Dr. Belmeur line as well as other brands that they carry. I hightailed it to Ala Moana on Friday morning to avoid the Memorial Day crowd. They were out of the Cica Hydro Cream, but the sales lady took my information down and promised to call me once the cream is in stock again. Sadly the 20% off was only good for that weekend and will not be applied when said cream is back in stock. The reason for the 4 stars as opposed to 5 is due to the fact that I wish she would have mentioned they have other locations. Had I known there was a Face Shop closer to my house, I would have stopped by that location as well. Or, she could have offered to call the other locations to see if they had the cream in stock. I didn't realize they had multiple locations until 1 week later when I was telling my friend about my wasted trip to the Face Shop. She asked me why I drove all the way to Ala Moana when there's a face shop in Aiea. Uggh, where was the information when I needed it?!

    Brian M.

    Exfoliate??....Exfoliate!!....What happens when you exfoliate? While every women knows the meaning and luckily half the guys....maybe.There are more guys who will raise their hand and go I know I know what that means!! "It means to blossom!... like a flower?' ...BAAAAP!! Wrong Dude! Wikipedia: Exfoliation involves the removal of the oldest dead skin cells on the skin's outermost surface, and has been used for many years to help maintain healthy skin. The Face Shop is located in Ward Warehouse next to Pictures Plus was first introduced to Hawaii in late of "2011" and have three locations in Honolulu. In total TFS has close to a 1000 stores around the world. Entering this immaculate,well organized store I was greeted by the three employees working with friendly smiling faces and immediately asked if I needed help. I guess the women to men ratio coming into here to must be 50:1 ,but I do know that I have fellow Male Yelpers that have written reviews for TFS and are fans of this store. The pretty staff member that helped me with all of my questions about facial care and of course those typical guy questions."Oh what does that do?" Really?? "What about this" Really?? Wowz! I'll take it! ...I'm such an easy sell. Well maybe not, but she did help me find products I came into this beautiful store for. She answered all my questions without any hesitation or doubt and yeah maybe I did leave here with an extra item or two. (Even scored some free samples) I definitely left here a little more knowledgeable about skin care products. I'm very happy I chose The Face Shop for my facial care needs and leaving here I heard all three of those pretty smiling faces say "Goodbye" and "Thank You Very Much". You have to love being on the minority end of that 50:1 and shopping here. *Don't forget to sign up for their rewards card.

    Jiovanni D.

    ASHLEY, YOU'RE AMAZING! I was on the hunt for a new facial moisturizer... Ashley was so nice and welcoming when I arrived. She asked me what I was looking for and I explained to her that I wanted a moisturizer but my face tends to be sensitive. She pointed me to the Gentle emulsion, which was geared towards people with sensitivity. She let me try the product and it felt nice and had a very light scent. I explained to her that I bought a skincare line from the Face Shop, a few years ago, which gave me a bad reaction. She was kind enough to make me a sample of the Gentle emulsion, that I purchased, to try at home to see if I have any reaction to it. I thought that was thoughtful and going above and beyond because she didn't have to do that. Thank you so much Ashley!

    McCully shopping center next to Phuket Thai
    Lori I.

    Shhh, I just infiltrated the secret society of beautiful Korean women!!! All their beauty secrets are in this little store in the McCully shopping center. Don't be fooled by the size of the place, this store carries everything a Korean woman needs to look beautiful. WHO? This store is geared towards Korean women, or those of us who wish we had beautiful skin like them. Ever notice that the mama-sans on those K-dramas look like they are the same age as their 30 yr old daughters? Ever wonder why a certain angry Korean woman looks like she isn't a day older than 29 even though her daughter has got to be in her 20s? Ever wonder how come you never see ugly Korean women? Yeah. Me too. I think they must use some of these products... WHAT? Your'e not Korean? Neither am I, but I'm pretty close. I don't speak Korean either, except for bul go gi and bi bim bap. WHY? Because I want to have flawless skin and be all sexy and beautiful like the bitches on those K-dramas too! WHERE? McCully Shopping center, next to Phuket Thai. I usually avoid this shopping center if at all possible. But today I snuck in through their front door to check out all their secret creams, lotions, makeup, and hair products which used to be only available in Korea or online from www.thefaceshop.com up until last month. LOOK OUT FOR A SECOND STORE IN ALA MOANA LATER THIS YEAR! http://www.yelp.com/biz_photos/Cvb9KTdqJAK9aQao4ruoLA?select=vFr1LQDubCU71CA7iBbgEg HOW? These products are pretty cool. My favorite so far is the BB cream. $28 MAGIC COVER BB Cream/SPF20!! What does BB mean? I don't know because I don't know how to read Korean. Maybe Beautiful Bitch? It "covers fine skin flaws through dense coverage...and adheres to the skin to help make-up last for an extended period of time". I'm not getting any younger so I need all the help I can get. This product is AWESOME. I have huge pores, uneven skin, and (gasp!) fine wrinkles, and this cream does some magic. Choose between Light beige or Natural Beige; if you have dark/olive skin, this might be too light for you. I put my makeup on OVER this cream so it works out just fine for me. No wonder this is one of their top sellers. It's a good cream but don't expect miracles! http://www.yelp.com/biz_photos/Cvb9KTdqJAK9aQao4ruoLA?select=iYfEllqkRRm1NBSM-hUqZQ There are tons of other stuff in the store too, check it out! Oh and GUYS! There is a small section for MEN in there too!! The rest are for women: HAIR products (gels, hair sprays, wax, etc.) http://www.yelp.com/biz_photos/Cvb9KTdqJAK9aQao4ruoLA?select=zzpnvETI7VdgEcEsc5NJPg NAIL POLISH ($6) http://www.yelp.com/biz_photos/Cvb9KTdqJAK9aQao4ruoLA?select=S5XOUI6Sjwwgg8SwqxBXnA http://www.yelp.com/biz_photos/Cvb9KTdqJAK9aQao4ruoLA?select=ZM_MwRi-dOCFkINd-CJQrg FACE CREAMS and MASKS http://www.yelp.com/biz_photos/Cvb9KTdqJAK9aQao4ruoLA?select=MEw6b1O7F2JsWMlkVqSMNg HAND CREAMS http://www.yelp.com/biz_photos/Cvb9KTdqJAK9aQao4ruoLA?select=XMKwp_fwg-W3kZxSxEn9yA TOOLS (brushes, sponges, tweezers, eyebrow razors, etc.) http://www.yelp.com/biz_photos/Cvb9KTdqJAK9aQao4ruoLA?select=M3WnmSh1-GKNnv7Z0ZpfMw Don't forget to sign up for your free membership card: http://www.yelp.com/biz_photos/Cvb9KTdqJAK9aQao4ruoLA?select=PrEausZ0n1Eog_aziy3ncA This morning I bumped into a Japanese guy that keeps getting younger every time I see him. I asked him what his secret was, and he said, "I like to go to the Korean stores, they have really cool stuff in there". What a wise man. Kamsahamnida!

    The Face Shop in the McCully Shopping Center.
    Fran C.

    Yo, I don't want anyone to misunderstand me but - 1. YES, I did walk into this shop. (Only to pickup gift cards for my friends). 2. I have no clue about any of the products they sell here, nor do I care. 3. I am not one of them - "Metro-Sexual" dudes that try to pretty themselves up, or try to look like a Korean movie star. 4. No amount of crap that they sell here (could ever pretty myself up), because you can't fix ugly! Lol! Anyways.........I basically came in here to buy a few gift cards for my lady friends. And if I am correct............."chicks dig this store?" I must say, there is ample parking at the McCully Shopping Center so the access is very easy. And may I say that the girl clerk who was helping me, was very helpful in hooking me up with a few gift cards. I also wanted to say (and I don't want to sound like a perv) that she was "easy on the eyes - if you know what I mean!" Lol! But I guess if you work here, you would have easy access to their products. Lol!

    Adorable hand lotion....will definitely make my desk look cuter!
    Coreen L.

    Get ready to do your happy dance! The Face Shop has skin care, cosmetics and all kinds of other goodies -- everything seemed to be reasonable priced. A lot of items had a natural element, for example strawberry lotion or lemon face wash....and that's just the start!! And oh, by the way everything smells great!

    What I'm trying out first!

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    12 years ago

    The atmosphere is awesome! Bright and the staff are friendly and helpful. Will be back for some whitening products :)

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    Page 3 of 5

    The Face Shop Reviews in Other Languages

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    Review Highlights - The Face Shop

    I figure that I get them some face masks and some other goodies I could find around Ward Warehouse.

    Mentioned in 23 reviews

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    4.4(357 reviews)
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    I'm positive I can direct this review in many different angles however the truth of the matter is,…read moreI came to Asia Pacific to correct a cosmetic issue that was haunting me for decades. The process from the first time I reached out all the way through the follow up visits, the service they provided me is undoubtedly the best thing ive done for myself in a long time. What they do is provide people like yourself an avenue to rid yourself of any unwanted cosmetic issues that may be leaving you depressed and unhappy. I highly recommend you utilize the expertise that the ENTIRE staff provides.

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    When I look in the mirror I'm happy with my reflection but I'm reminded by those pesky lines and…read morewrinkles that another Birthday is approaching. I've had Botox and Dysport for the lines between my eyes but I had not yet ventured into the world of fillers. To fill or not to fill has been on my mind for a couple of years now and now that my 51st Birthday is approaching I felt it was time to smooth out my smile lines! I've been researching fillers for a while and calling around to find out how much this Birthday gift was going to cost me. Some places want you to come in for a consult and they do not provide you pricing over the phone. I was very pleased that not only did Dr. Herbich's office provide me information and pricing over the phone they also provide a free consultation with Dr. Herbich! The receptionist was very friendly and helpful! I was surprised to find out that the procedures that I wanted were very affordable and that Dr Herbich would be administering the injections! Affordable pricing and administered by a Plastic Surgeon!!! So of course my next question was "When is your next available appointment?" Lucky for me they were able to fit me in that same week! My appointment was yesterday and it went great! The receptionist was so friendly and helpful! When I got called back I met with Dr Herbich and we discussed my options for smoothing out my fine lines and wrinkles. He listened to what I wanted and he didn't try to oversell me, I really liked that about him!! He was easy to talk to and I felt like I was in good hands. Dr Herbich then applied a numbing cream to the areas that were going to be injected and I think that I waited for about 15 to 20 minutes for it to take effect. We then went into the procedure room. Dr Herbich injected some numbing medication in the area that I would be getting fillers injected. He then proceeded with the injections, a few manageable bee sting like injections and some barely noticeable injections and Tadah all done!! I have to go back in 2 weeks after the injections have settled in and Dr Herbich will check to see if we have obtained my desired results. I can already see a difference and I love it!! There's some bruising and swelling but that's normal and it will go away in a few days. Once I've obtained my desired results I will post before and after pictures! BONUS: I asked Dr Herbich if he offered a discount for checking in on Yelp, he said that he currently did not but that he would now offer 10% off services just for checking in on Yelp!!! Wow! Thank you Dr Herbich! I'm so glad that I did my research and found Dr Herbich! Best birthday present ever!!

    I hate the receptionist. Just don't want to do their job. Told me to google something that I told…read moreher I couldn't find it.

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    Honolulu MedSpa - The most beautiful results begin with healthy skin. Nourish, restore, and rejuvenate, with our July packages of Skin Rejuvenation & IV drip.

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    I found Dr Sanderson and his staff to be very helpful during the consultations to recommend the…read morebest treatment for my areas of concern. I recently had my under eye area treated by Dr Sanderson, and I'm just blown away by the results! I would highly recommend anyone "sitting in the fence" about getting aesthetic procedures to book a consultation with Thrive Medspa.

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    The Face Shop - cosmetics - Updated September 2026

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