I needed a professional inspection of my chimney. SG sent out their technician who was not only…read moreprofessional, but personable as well. The guy put a camera down the chimney after cleaning, to make sure it was in good shape. Man; I am impressed.

I would highly recommend this company! they are professional, hardworking, right on time, friendly,…read moreand do very high quality work! ask for Nathan!!

Lakeside Chimney did an excellent job of cleaning, inspecting and resurfacing my 50-year-old…read morechimney's flue, crown, cap and flashing where the roof meets the chimney. No more cracks or leaks and can rest assured that it is now safe to burn fires again. Brandon and Caleb were prompt, competitively priced, efficient and professional and explained all of the issues in detail and solutions thoroughly for peace of mind. I highly recommend them for all of your chimney services! WS --Holiday Island, AR

Lakeside Chimney was a great choice! We initially went with…read morea popular chimney company from around Springfield because it was who our General Contractor used. What a nightmare! They replaced our old chase cover with one that was so flat that it had puddles on it after it rained. They drilled rusty screws down through the TOP of the chase cover to fasten it, instead of stainless screws in the side. Then they put a booger gob of caulking on them to try to seal them. Then they got crazy with the caulking and tried sealing the chimney collar to the chase cover, which defeats the purpose of the collar to allow air flow. Somewhere between all of their installation errors, they defeated the very purpose they were hired for, which was to stop the chimney from leaking in our garage!!! Brandon and Caleb from Lakeside Chimney did an excellent job on our chimney! Even our General Contactor was asking for their business card.

We have our chimney inspected and cleaned every year and have used PCS for the last 7 years, Joe…read morecame by to clean it as usual then proceeded to tell us we needed a new liner that would cost 3,000.00. My husband and I wanted a second opinion and as soon as our second opinion man looked up our fireplace with his flashlight his first words were "you had this cleaned?" He actually ran a camera up the chimney and showed us the 3rd degree build up and said whoever cleaned this just used a brush. New guy used a chain to clean it than ran the camera back up it to show us it was clean and deamed it safe to use and we did not need a 3,000.00 liner. By the way Joe said the fireplace wasn't safe to use and urged us to get a liner. I'm so glad we got a second opinion from a real professional who uses a camera before and after the cleaning. By the way new guy was $40.00 cheaper. Will never use PCS again.

From the owner: PCS Fireplace & Patio offers a variety of heating appliances, grills, fireplace accessories, pool…read moreand hot tub supplies, and more! They take pride in the one-on-one service and quality products that you will find. PCS Fireplace & Patio offers a variety of heating appliances, grills, fireplace accessories, pool and hot tub supplies, and more! They take pride in the one-on-one service and quality products that you will find. Give Us A Call Today, And We'll Help You Find The Right Product For You!

If i could I would give this company a 0 star rating. We had an appointment scheduled for January…read more12 9am-2pm. They were a no call no show. We called around 4pm to see where they were the lady that answered had no idea what was going on. We ended up calling another time and no one answered the phone. I do not recommend this company for anyone. Poor customer service. Lady that answered the phone couldn't get customers names right and she couldn't hear you at all or you could barley hear her.

Not recommended. We tried to make appointment but they were to get back to us with any specific…read moretime on the agreed upon date. They came at 5pm, without any confirmation call, email or text. Spent the entire day waiting. While cleaning our fairly new stove (less than 4 years old) they broke a piece. (We heard "whoops"). The tech left the broken piece inside. We ordered a new one and I called to request any assistance to help with the cost, I spoke to the tech and he said he told my "boyfriend, husband, or whoever" it was already broken but I could order one from them if I wanted to pay for it.

Darren showed up on time and was very professional. HE explained exactly what he was looking for…read moreand then showed me anything of concern. He explained things in a manner that was easy to understand what was going on. Highly recommend!

Easy to work with on timing and schedule, was efficient, and did a great job! Would highly recommendread more

f I could zero stars I would. These people are fake Christian fraudsters. They came to my home,…read moretook photos of the chimney & charged me about $450. & then had the audacity after taking my money that they wouldn't be doing the repairs because they didn't share my values? WTF? Apparently the Tennant had some nazi Germany periphinalia lying next to the fireplace because he was doing research for his show. The owner or employee had no problem inspecting the chimney after seeing it, what he should have done if he was so offended was LEAVE. I should have been notified. It could have been explained and I definitely should not have been charged. These people knew full well that I would have to pay for another inspection because they were supposed to also do the repairs. Phoney Christians make me sick to my stomach. They convince themselves they are holier than though good people but what they really are are judge mental frauds. DO NOT HIRE THESE POEPLE THEY WILL TAKE YOUR MONEY AND RUN. I filed a complaint with the Attorney General so it's on record. Buyer beware.

Really great! Worked quickly, kept house clean. Showed me how to work the fireplace. Highly…read morerecommend!