Very unpleasant greeting, and in my opinion that is very unprofessional. Wish I could give a review…read moreof their work but they made it very clear they weren't interested in helping or tending to me as a customer. Such a shame. I am a young homeowner, and I know they were discriminating against my age. Just some advice, please be kind and helpful to all of those around you, especially to those who took the time to come visit your store. They wouldn't let me see the tile selection in the show room. Just a hurtful experience l.

We recently had Unique install an island range hood in our kitchen. They did a great job from A to…read moreZ with our install. They covered all the areas of the kitchen to minimize dust each time they were there. Due to having to install the vent pipe they had to make some holes in the ceiling which they did a great job patching, re-texturing, and painting. You can't even tell they were there! I would highly recommend them and would use them again for other home projects we may have in the future.

Wyatt was a courteous and knowledgeable salesman. Installers were great.Price was far cheaper than…read moreany competitors .100% recommend .an easy five star review.

Great selection and very helpful staff! They go above and beyond to make sure the customer is happy…read morewith their selections.

Shiela is very knowledgeable about the roofing industry. I sent them a list of what I wanted and…read morethey offered some suggestions and improvements. The tear off and new install was smooth. she posted pictures on Facebook and it looks great. A week later they added gutters to finish it out. No haggling, military or seniors discounts from an inflated quote. Just one price - best price. Highly recommend.

Reality Roofing came out and did a great job. The entire crew was extremely polite, informative,…read moreand hard-working, they were done the same day like nothing had happened. Good management, friendly and efficient sales representatives, and good quality work. Recommend 100%

First time chimney owner here. I was nervous about using the fireplace so I looked for someone who…read morewould clean and inspect it. I was glad to learn that cleaning and inspection came hand in hand in the same service visit. James taught me about the fireplace parts and what he looked for, what he saw, and general information. The clean up wasn't dirty. They laid cloth down where they walk in and out of the house, and the vacuum collected the dust so there wasn't any soot flying around. He also checked the gas line in the fireplace. It all checked out. The fee was fair and an absolute bargain for having a peace of mind. The chimney had a lot of debris behind the damper that was vacuumed out and I'm confident that the next time I start a fire in the fireplace, it will be safe. James and his assistant were very professional and courteous. I guess it's a family business since his wife made the appointment. I prefer that because I think the business owners are more experienced.

We just moved from California to our amazing home, come to find out both of our water heaters were…read moreleaking and needed to be replaced immediately, I was referred to Level 99 Plumbing through my home warranty program; this is the best referral. Thomas and his wife Stacie replaced both water heaters. Level 99 plumbing has the best communication and work ethic that should be instilled in everyone. There is more work to be done on my plumbing and I will be using Level 99 Plumbing from here on out for all of my plumbing needs. Give them a call for your plumbing need, you will not be disappointed!

Excellent professional and fast service. I had a technician out to my house within 2 hours of my…read moreinitial call.

Frank (owner) is the man! I highly recommend his local small business. I recently bought a home…read morewith two 25 year old water heaters that needed to be replaced. I did my research, called, and spoke to Frank for maybe 10 minutes. He is very straightforward and gave me his recommendation, and instilled confidence over the phone that he was plumber I wanted to go with. He showed up on-time, took care of my floors, and got the work accomplished in a timely manner. AFTER I paid, he went to check the install to make sure all was well. He noticed a small leak on the new heater that was a product of manufacturing, not his install. He drained the new unit, uninstalled it, and went back to the store for a replacement. He offered to give me my check back until complete, but I felt confident that wasn't required. I offered to pay more for labor since it wasn't his fault, but he declined. Returned quickly and installed the faulty unit in no time. Highly recommend.

I can't say enough about this company. The guys worked till 10PM in 30 degree weather to replace my…read moreold broken gas line so Centerpoint could turn my gas back on the next morning. Not only did they do excellent work the guys were beyond kind & considerate. I HIGHLY RECOMMEND THIS COMPANY!!

We are selling our house and needed some minor repairs. After two other contractors failed to…read morefollow up I called Mike on a Sunday to see if he had availability the next week. Mike promptly showed up that same Sunday afternoon, quickly gave me a fair quote on the spot, and completed the work - all within a few hours of the first call!! Mike did high quality work, was professional and friendly, and provided great value. We would highly recommend Mike as a contractor for your next project - reliable, very responsive, quality work and fair price. His work and customer service were the highest level and at a very reasonable price.

We are sharing our experience to help other homeowners make informed hiring decisions…read more We hired Mike for a master bathroom demolition, framing, and tile project and paid a total of $4,500 in deposits. The demolition and wall framing portions of the project were completed, but the remaining work including tile installation, waterproofing, drywall finishing, trim, and final completion was not. During the project, the contractor was involved in an accident while hauling debris from our job. Based on the circumstances that followed, including his indication that he would be pursuing compensation for lost wages related to the accident, we no longer had confidence that the project would be completed within a reasonable timeframe. As a result, we decided to terminate the contract and hire another contractor to complete the work. We also disagreed about how much of our deposit had been earned. In our opinion, the completed demolition and framing represented substantially less than half of the overall project value, given the significant amount of specialized work remaining. The contractor maintained that he was entitled to retain the full $4,500 deposit. We were unable to resolve the dispute and are pursuing recovery of the disputed funds. Based on our experience, we recommend using milestone-based payments tied to completed work rather than paying substantial deposits in advance. We also recommend having a clear written agreement describing how deposits will be handled if a project cannot be completed.

Everyone we dealt with was great. We purchased a new fireplace door and we love it. Bill and Jesse…read morewere the installers and they were awesome to work with. They arrived on time and worked efficiently to complete the job quickly. We are very satisfied with the job and highly recommend The Fireplace and Patio Shop.

My fireplace was not staying lit for more than 5 minutes so I called Fireplace and Patio in Conroe…read moreto check it out. They gave me a 2 hour window for arrival and were a bit late but went right to work and diagnosed and fixed the problem. We have an old gas fireplace and to start it the front screen and a trim piece have to be removed. They offered to install a remote starter which they did. Now I can light it without removing the screen and it works like a charm. I'm sorry I don't recall their names but the two guys were very professional and friendly and I highly recommend this company if you need work done on your fireplace.