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    The Fireplace Showcase

    2.7 (48 reviews)
    Open 10:00 am - 6:00 pm

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    Services - The Fireplace Showcase

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    11 More Services

    Fire heating system installation

    Fire heating system repair

    Grill services

    Chimney installation

    Fireplace installation

    Fireplace insert installation

    Heating stove installation

    Outdoor fireplace construction

    Chimney repair

    Fireplace repair

    Fireplace insert repair

    The Fireplace Showcase Photos

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    Recommended Reviews - The Fireplace Showcase

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    Reviews With Photos

    Harman pellet stove

    We had a new pellet stove installed by Fireplace Showcase and were very happy with their customer service. Mike and Brett installed a Quadrafire pellet insert, and although the installation went smoothly we were not happy with the stove itself. We don't know if it was a lemon from the factory, or something else was wrong with it, but it just was not producing heat and was making a very loud noise. We have other pellet stoves and so we knew this was not normal. The day after the installation I went back into the store and spoke with the service manager and the general manager, who were very understanding. They immediately sent a technician out to the house, who looked at the stove to see if there was a problem. He switched out the control panel and said to wait to see how it performed. The next day, it was still not working to our expectations and so I went back into the store to speak with someone. Kyle, the general manager, was very understanding, and we came to an agreement to take the Quadra fire out and replace it with a Harman. Although we were surprised by the disappointment we had with the original stove, Fireplace Showcase personnel, including our sales person, Inez, the technicians who came to the house, the service manager, and the store general manager were all polite, helpful, and willing to work with us. The customer service we received was outstanding. We were very nervous that spending thousands of dollars on a new, seemingly top-of-the-line pellet stove was going to end in bitter disappointment. However, we were able to come to a resolution quickly, and we have been very happy ever since. The new pellet stove has been great, Very quiet, and keeping us warm all winter. I would highly recommend fireplace showcase to anyone.

    My new Napoleon wood stove and my boy Goose.
    Damon G.

    Great experience buying a new wood stove! Recently bought a new wood stove and all the staff from showroom to install were awesome throughout the whole process. Was the only store in the area that had as much variety in stove brands to look at. I highly recommend.

    Walter B.

    We just had a new Gas Fireplace insert installed by The Fireplace Showcase. I am so glad to say that everything went flawlessly perfect. We had shopped around and got several quotes. Their quote was by far the best plus we got more, like a real nice remote. The salesman Brenden was great, showing us options that fit our budget. The installation was when they told us it would be. Exactly on time. Both installers were real gentleman Isaiah and Mathew were a great team and we really appreciated there tutorials on how the fireplaces worked and the remote instruction. Perfect process we couldn't ask for anything better.

    Updated to add photo of the pellet stove Fireplace Showcase installed. This has been my sole source of heat since the install, and I've never been so warm & cozy in my life.

    Pellet stove

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    Page 2 of 2

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    Review Highlights - The Fireplace Showcase

    Drew Q in the service department was outstanding.

    Mentioned in 2 reviews

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    The Fireplace Showcase - fireplace - Updated July 2026

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