I work throughout the tri-state area and have trained at many different gyms over the years, so I…read morefeel comfortable saying I have a solid point of comparison. The main reason I initially signed up here was convenience, and for that, it does serve its purpose. That said, I was genuinely surprised by how much this gym is lacking, especially considering it's located in Westchester and in an otherwise very nice town. For the price and location, I expected better upkeep, more updated equipment, and a higher overall standard. Some aspects feel overlooked, which is disappointing given the potential this space has. What stands out the most is that this gym could be great. The layout, location, and accessibility are all there -- it just needs more attention, investment, and consistency to match what you'd expect from a gym in this area. With a few improvements, this could easily become a standout spot rather than one people choose only for convenience.

Great Sign-Up, but Billing and Collections Nightmare…read more I joined Snap Fitness Tarrytown in ENDING of December 2024. Eric the owner was great, so I gave it a chance--even though coworkers and others warned me about billing problems and said the gym "seemed off." I stopped attending due to a high-risk pregnancy and informed them my card was stolen (replaced via Chase). Somehow, they still charged my account, likely using old routing info. When I tried to check my account, pay balances, and reactivate, I got vague, dismissive, and rude responses like: "Your account was sent to collections in February for non-payment." "We sent many emails...no record of your card being compromised." They ignored my questions about charges in June and July 2025 after being told my account was sent to collections in February of 2025, account history, collection details, and even who I was even speaking to once I asked for a name they stopped responding. Eventually, they gave the collection agency info--but even the agency was confused why I was being charged nearly $400 when my monthly membership was ~$40, especially if it supposedly went to collections after two months. Snap Fitness' billing and customer service are unprofessional, evasive, and frustrating. If you join, get everything in writing and watch your statements carefully!!

This is a review of their gym space and not for the whole center. The gym has multiple drawbacks…read morethe most important one being not having multiple machines for strength training. Last summer they changed vendors for the machine and since then they seem to break quite a lot, and the repairs take forever. For example, currently the leg machine has been out of order for three weeks. And the cable machine is broken every week. So during busy times I end up wasting 15 to 30 minutes waiting for equipment. In the summertime it can get very stuffy inside because they don't have adequate airflow or fans. I have made multiple suggestions in their suggestion box, but as of now seen no results. I am hoping they will be moved to action after reading this review. I give them one more month and after that, I'm switching to somewhere else.

What an amazing community asset this is. The exercise offerings are extensive. Plus book clubs…read moreand social groups and lectures are fascinating. I just love going there's. Staff is very helpful. It's a pain to have to sign up in advance for some classes but the place is very popular.

I finally returned to OTF after a long hiatus after covid and so happy to have joined the Tarrytown…read moreteam! The staff is super friendly and takes the time to get to know you and remember you. You are always met with a smiling face anytime you enter the studio. Always a great way to start a workout!! There are no bad coaches by any means, it's all about preference. Take advantage of the promotions and try out a few classes before committing. If you enjoy a workout that is challenging but doable, all the coaches will be there to push you that extra mile. Overall would recommend OTF Tarrytown to anyone! The memberships are flexible so you can start with one and always upgrade or downgrade based on your lifestyle.

Other orangetheory in the area are better than this one. I had a less than great experience with…read morethem recently and as a new member this has really rubbed me the wrong way. I have not been back here since. Hopefully they notice and make some changes cause at the price point of this gym they really should be customer friendly. One of the trainers Jason is great though!

Just joined, but loving it so far -- everything is clean, all the machines work, and staff is…read morefriendly, professional, and very helpful. I am a teacher and I came after school today -- some well behaved teens but none of the craziness I was expecting reading some reviews. I definitely recommend this gym and am glad I joined!

There has been no hot water in the women's showers for over a month. This is not a matter of the…read morehot water running low at peak times, which used to be the case. Just ice cold water, and no timeline for repairs. This means pool users probably not showering before entry. Ick. People in the sauna after a sweaty workout not showering before or after. Ick. Trying to squeeze a workout in between work hours? Hope your coworkers are either very understanding or fully remote. The Staff is friendly and that's lovely but how can NYSC expect people to pay for this?

Loved this gym clean Courteous everything I need in my basement. Will be coming back for sure and…read moreloved the environment

fresh local gym around the neighborhood…read more (+) lighting + aesthetics = mirror selfie over 9000 (+) sauna (infared) (+) indoor grass (cool color) (-) day pass on the high end but it's worth it (edit: now 24hr access with membership?! sign me upp) appreciate the hospitality joey and staff. thank you!!

What a great Gym! Probably the cleanest gym you'll ever find and all of the equipment is left in…read moretop condition. Nothing is out of use and everything looks like it's brand new since maintenance is clearly a priority. I also love that it's never crowded so I never have to change what exercise I'm planning on doing. Lenny (the owner) is super nice and very knowledgable - he has tons of experience and the equipment he includes in his gym is very purposeful. They have at least 2 sets of every dumbbell, so again, you never have to wait or compromise for the weight you want. I also love that there are mirrors everywhere so you can focus on your form. Finally, I love that he has a BC strength glute bench and a 5 ft bar with hip pads to make hip thrusts so much more comfortable. Lots of cardio if you're into that too!

Clean and neat with all the right equipment. Showers are always kept clean and towels and soaps are…read moreprovided. Lenny is a professional who is knowledgeable about training and can lead anyone on the right path. He looked over my old routine took out the bad stuff and added a few new good ones. Spent some time working with him in a few training sessions and he answered all my questions and helped correct some other things I was doing wrong. YouWouldn't be able to get the quality he gives from any other nearby fitness center.

Noted on their website under FAQ: "Classes can be attended by people of all levels. Each client has…read moretheir own machine and can modify each exercise to suit there current physical fitness level. " The business is clearly not living up to what is stated on their marketing material... In summary, the business asked us, via email, if we were going to buy more classes, to stop doing advanced modifications. When we respectfully explained our intentions, we did not receive a response. When I wrote to kindly request a refund on my last 3 classes, no longer feeling welcomed in the studio, the business refused, citing a policy of non-refundable classes. I was requesting an $81 refund, after we spent $1080 and then requested to stop working out to the best of our abilities and the business refused. My largest complaint is the METHOD chosen to interact and address concerns with its clients. Instead of speaking to us after class, or asking to understand why we may modify, we are sent an email asking us to stop or do not come back, and then refused a refund for my last classes. __________________________ The business continues to avoid response to my refund request after their email. A cold response regarding the non refundable policy is provided below. June 30 - Our follow up response After reflecting on this note, I truly do not feel like a "valued" client. We would of gladly had a constructive discussion in person if you had concerns, and provide our feedback with the best intentions to meet both our personal workout goals and in the best interest of the studio. While my husband has completed his 20 pack, I have 3 classes remaining. I no longer feel welcome to challenge myself at Method, and would kindly request a refund on these classes. I believe we paid $27/class on this package. Please remove me from the classes and refund my credit card for $81. June 30 - Response from business I am sorry you feel that way. As it states in our policy, which you have signed, all sales are final. Classes are non-refundable, exchangeable or transferable. Hopefully you will use your remaining classes. July 1 - Our response Your first email indicated to us that other clients choose not to be inspired and make progress with their workouts, instead they rather plateau and complain at other clients who work hard, and you prefer we scale down our level of athleticism to be on par with them. You have asked us to strictly follow an unchallenging routine with no modifications provided by the trainers, which is completely demotivating for us as athletes and supporters of Lagree method. Our modifications worked the same muscle groups targeted by the trainer, but are simply more advanced and gave us extra challenge. You stated you value clients, but after asking us to scale down or don't come back, I do not feel valued and choose not to return, and have simply requested a refund on my last 3 classes, which you have denied. We had no negative feelings against Method, but this very poor customer service and response is plainly bad business. There are so many other roads you could have taken to resolve this issue with your customers in a positive way. Is creating two very negative customer experiences in Irvington/Westchester really worth the $81 to refund me and put this issue to bed? [No Refund and No Response from Business]

This is a great workout, unlike any pilates class you've taken before. You works muscles you don't…read moreeven know you have, but they will become long and lean, not bulky. SLT is a similar workout, which has a bit more cardio, so I feel like you burn more calories there, but if you're on this side of the county, this is definitely a great spot!

I give the 2 stars only because the group classes are very good. My deal with Fit House though was…read morejust so disappointing... I've am a target and the Fit House people hit the bullseye!!! They obviously Googled me to discover I had enough money for them to target me. I was just so excited to be returning to working out that I paid the $2,500 they asked me for.....Besides the $2,500, I also paid $100.00 for the 2 weekly private workout sessions.....I happened to love the classes and after the first three months, I was asked for another $2,500 to cover the next 3 months....I paid, but I finally came to my senses and asked what the heck I was paying for..... THERE WAS NO ANSWER, JUST BLANK STARES!!!!! I GOT ABSOLUTELY NOTHING FOR THE $5,000 I PAID!!!! I am ashamed for allowing myself to be ripped off, but I am sharing this so those reading this will be made aware.... I think the classes are 20 or 25 dollars and they are worth it..... The private sessions are just not so good..... JUST DO NOT ALLOW YOURSELVES TO BE THEIR TARGET!!!!!

I've been taking these classes for about six months now since my wife talked me into it…read more Probably the best thing I've done for myself. Times are very convenient for a working parent (6 days a week - early morning, mid morning, Sundays). Classes are about $12 each - sometimes less if you buy a special. The instructor does a great job in keeping you motivated and pushes you without embarrassing you. She changes up the work outs so you never feel bored and the most important part of all is I've seen great results in my body. You can for an additional cost get a strap for your body that tracks your calorie burn - amazing motivator! In addition to these "cross fit" style classes she also offers spin classes and diet/weight loss/clean living challenges.

My experience with Riverstone is via a weekly corporate class that I've been attending for ~5…read moremonths. With that said...WOW. AMAZING. This class is something I look forward to every week. I've taken more than my fair share of yoga classes with a variety of teaches, many of whom are stellar - however, Jen is by far the best. She starts off the class with just the perfect thing to say to you midweek - something inspiring yet relatable in her cool soothing voice. Every class I've taken with her is different and every class is great. She mixes it up enough to keep you on your toes but as a regular one can pick up on her style, whatever that is. Her music choice also flows with her class and you can honestly tell she really cares and is having fun while teaching. I can't ask for a better yoga class.

I've been now for a yoga class and for the Full Moon Ceremony and I adore this space. The…read moreinstructors were both very calming and informative and I left feeling much better than when I arrived both times. It's also nice that there's easy parking which isn't always the case in Tarrytown. I'll be back for sure!

They do the best they can with the space they have. 1.Their…read moresquat rack triples as a barbell bench press and a platform for dead lifting,. Not ideal. 2 They have a smith machine,.Smith machines are horrible, very counter productive for proper lifting. The staff does nothing to stop people, usually teens from sitting on machines texting and waisting space. Cardio machines are standard and in working order. Dumbbells go to 100,which is great. Towel service is also very nice touch Place is very clean. All in all 3 stars is fair. Its small and a weight room should not have a squat rack, bench press and platform all in one. Smith machine are useless. I'm a certified strength trainer, I know what I'm taking about. It is what it is. At this point it is good enough for me. I would recommend, but for some no. BTW, bathrooms are clean, but in no way are a locker room.

NO MASKS? Policy is "We strongly encourage customers to…read morewear masks. But if vaccinated masks are optional, " said a sales person there when I inquired about membership. There were 10 people working out at the time. 2 of them were wearing masks. Facility is clean but space is tight. I guess it's ok for millennials who aren't concerned with Omicron. Pass-- If they had an actual mask mandate I'd gladly use the facility.