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    1 month ago

    This store and employees are courteous, efficient and fair on price. Very trustworthy. I will not go anywhere else.

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    2 months ago

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    Phone Medic

    Phone Medic

    (16 reviews)

    Warning SCAM!!!!Took my phone for a screen repair and the guy at the counter said it would be $350…read moreI signed a blank agreement that he was to do the repair . when I came to pick up the phone the agreement I Signed he had wrote $450 on it. And they then refused to acknowledge they made a mistake by the guy when I brought in the phone and would not give me my phone unless I paid The inflated price I never agreed too. Complete scam with bait and switch told me one price and refused to give him my phone unless I paid them more. The police will be notified.

    I took my iPhone in on 5/02/25 with it overheating and short charge issues. Even though the battery…read moreshowed 91%, they recommended that I replace the battery. They told me that a low battery could cause these issues and that you can't always trust what your battery reading says in Settings. I agreed and paid the $108 (with cash discount) for the new battery, which by the way was NOT an Apple battery. Forward fast 2 weeks later and issues weren't getting better. I returned to the store to exchange the battery , but was told that they didn't have any in stock and it would take two hours to get one in. So, I simply asked, "Well wouldn't it be easier and faster for me to go to the Mesa Mall location?" They said, "Well, we'll have to call them again to see if anyone is available to do repairs." All I could think was, "That makes no sense because that's exactly what their sign says.".......... I then went to the Mall location to exchange the battery. They said it would be an hour. Ok, but it took them 90 minutes. I showed up after the hour had passed. The two men working helped other customers while I was waiting for my phone. I spent 30 minutes in the store waiting for them simply to put everything back together (which literally took all of 15-20 seconds). So, why did I have to wait an extra 30 minutes?........who really knows. Still experienced the same issues. Took it to GJ Tech Repair. He looked at the interior of the phone. Guess what?!!!? IT WAS NEVER A BATTERY ISSUE. The mother board was starting to go.......HMMMMM. Now I'm out the $108 spent on a battery that was never needed and a lot of wasted time as well. Of course, there's no refund available for this, just a 30 exchange option. I will NEVER GO BACK TO THESE GUYS. Someone could have taken some time to inspect this phone, but they didn't. They blamed it on the battery without even considering some other issue. NOT IMPRESSED AND VERY ANGRY THAT I WASTED GOOD MONEY ON THIS RIDICULOUS EFFORT. I will share this experience with all of my friends and family. Thank you Phone Medic for an unnecessary and expensive lesson.

    AT&T Store

    AT&T Store

    (6 reviews)

    wow! Nick is amazing, I came in so worried that my current AT&T phone number/iPhones have been…read morecompromised... I was concerned that I was going to have to pay a lot of money for a new phone with a new number so I could start over, but he definitely went above and beyond to not only saving money but give me a better phone for a great price and I walked out of the store in less time than I had anticipated with a brand, new phone case and screen protector and even a battery pack to go with it new phone number. He even helped me set up my new Apple ID so when I left the store not only did I feel like my needs were met but I felt like somebody actually cared and genuinely took care of my concerns. Nothing can put a price tag on that kind of peace of mind. He did an excellent job explaining things to me, and didn't confuse me with any jargon or unnecessary information. He knew what I needed, was focused and, even after a full shift and training a new associate, stayed after closing to ensure I understood everything. I didn't feel like an imposition; he reassured me every step of the way. Excellent customer service, I will not go to any other AT&T store!!! Nick is a lead, but he deserves a promotion, and/or a raise for sure. I am truly grateful and beyond impressed with how professional and proficient he was with my time and my money. Thank you AT&T for hiring such a competent and compassionate employee- Sincerely, A Forever Fan!

    The,Sales Rep, Lemoyne E at the store on 2510 N 12TH ST UNIT D, an AT&T AUTHORIZED RETAILER, in…read moreGRAND JUNCTION, CO 8150, OM Register: 5 was totally unempathetic, rude and seemed very upset that I was not a 'happy' customer when I walked in the door. He commented on my attitude shortly after my husband and I sat down. He asked my name and phone #, then proceeded to tell me that there were no deals attached to my account. I told him he was wrong, that I had just done a trade in deal at a different store and had our new phones sent to us. We were directed to drop our trade-ins at any AT&T store. He was very upset that I told him his business. Berated me for questioning his preformance and ability and then proceeded to speak over me to my husband and call me 'her' instead of using my name, which he knew from asking me and looking at my account. He then called me 'her' 3 additional times. He was dismissive, threatening and clearly preturbed that I wasn't giddy with excitement at his 'customer service'. Here's the thing. He doesn't know me or my situation. I admit I wasn't jovial, but my mood isn't any of his business. His job is to provide me with amazing customer service and not judge my attitude. I have been with AT&T since 1998 and I have never considered leaving AT&T until today. I have been into to stores close to a hundred times, (I have 5 phones lines on my account) and this is the first time I have had to deal with a rude associate. I will obiviously never go to this particular store again. Be warned...if you arn't smiling... the rude, chauvinistic, mean, salesperson, Leo will not enhance your ATT experience...he will make you want to go to T-MOBILE!

    The Fix - mobilephonerepair - Updated August 2026

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