Regular customer here. I was sent an arrangement that was mediocre and this was not the first time. Usually I live with what I'm sent but this time I called to express my dissatisfaction. I was met with a rude employee who refused to accommodate me in any way. Go to Whole Foods where you have good customer service, or Trader Joe's where the selection is beautiful. Don't waste your money or time with these awful people. read more

If there was an option for '10 Stars' Eileen would merit it!! Thank you so much, Eileen you and your team really knocked it outta the park. For someone (me) with zero flower knowledge (about all I'm familiar with are dandelions, apparently not flowers to send!), you really guided me through the process of choosing the right bouquet for a VERY SPECIAL someone! All-in-all a fabulous experience, Merci :-) JP read more

Ilene and her team are amazing - they always are very helpful with ideas on what to get for my wife and daughter. They always have an assortment of very fresh flowers (many others seem to have wilted flowers) and also have house plants as well. They're also great for weddings and large events (funerals etc too) - we've used them for years and highly recommend them. read more

Honestly a bit disappointed in the quality of these for 100+, a lot of the flowers were wilted and broken, my husband was disappointed when he saw it this AM but didn't know how to tell her. Quality is reduced from prior trips. read more

The Flower Basket - A little disappointed - Florists Near Me - Pleasantville, New York

Amazing job by the team at The Flower Basket. Placed my order on the website and Eileen emailed me the next day to iron out the logistics of the delivery. Received a huge amount of praise for how well the flowers looked at the service. The family took the flowers home after the service so they could display them. Worth the money. Top notch all the way! read more

The Flower Basket - The flower arrangement - Florists Near Me - Pleasantville, New York

My husband discovered this wonderful florist years ago while working in Pleasantville. Shop is nicely appointed and they always give personal service. He loves to surprise me with flowers and filler from there to arrange myself as I enjoy flower arranging. Yesterday he surprised me with an array of fresh, vibrant, varied autumnal colored flowers. They were beautifully presented and wrapped. Tom said they always hand them over as if they are passing a baby. They have great pride and apparent love for their efforts. Had a great time arranging them and now they will be enjoyed daily by all. Whether you purchase an arrangement or flowers to arrange yourself you will be pleased. You will return just as he does. read more

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Wanted to get flowers for my staff. Not the nicest arrangement for the money but convenient location. read more

The Flower Basket - Florists Near Me - Pleasantville, New York

Def my favorite flower shop. Been going here for ten years now. Never had a disappointing arrangement. Outstanding is the right word. read more

Ordered flowers online from Los Angeles for a friends birthday. They did a good job of notifying me when the flowers were delivered and had an easy to use website. read more

This florist did the flowers for my wedding which was in June (2015) and they were beautiful. The bridesmaids loved their bouquets and the bridal bouquet was wonderful as well. She even used sashes that we brought to her to wrap around the stems which was an added customization. She worked with us and helped us decide which colors and types of flowers to use. I would highly recommend. read more

The Flower Basket - Bridal Bouquets - Florists Near Me - Pleasantville, New York

I have used this florist multiple times in the last two years and have been impressed every time. When you see a product online, they fill that order, and it's incredible. read more

I'd sincerely like to thank (all the way from Sydney, Australia!), the wonderful team at The Flower Basket in Pleasantville in N.Y. They were lovely and so easy to communicate with via email and over the phone. It was a difficult time for my family in N.Y. and the gorgeous bouquet (I chose the Blush For Life - premium) was perfect, sent with love and meant a lot to all. Thank you, Georgina. read more

Nice little shop , bought a wreath and corsage for my nieces' recital, beautiful care and attention to detail, very pleased and would recommend for service and quality, limited street parking. read more

This is my go to flower shop in Westchester. They are so friendly, knowledgable and creative. When you walk in they remember you and have great customer service. I have an account with my information on file so I can order and pick up and not wait to run a credit card. Super easy and customer friendly. Oh, and the flowers are amazing. Great colors and such a variety of flowers. Classic flowers, colorful flowers and exotic flowers. Usually go into the flower basket and see flowers that I have never seen before. Finally, they have such cute decor for the house or flower garden. read more

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I was very impressed by The Flower Basket's presentation, variety, and service. The shop is absolutely beautiful and the employee who helped us was very knowledgeable and quick to help get us what we need. If you need flowers for a special occasion, this is absolutely the spot to go to. It's definitely expensive, but if you really value flowers, it's worth it. They most notably have an unbelievable collection of orchids from a local vendor - truly some of the most impressive I've ever seen. Definitely recommend! read more

Eileen and the friendly Flower Basket staff absolutely exceeded all expectations when they masterfully arranged the flowers for our wedding. Working with Eileen was a delightful and stress-melting experience from start to finish. She worked effortlessly within our narrow budget and literally brought our very imagination to life. The quality and value we received could only be described as spectacular - above and beyond. Flower Basket is now the only flower shop we will ever need or want. Their work is impeccable. The arrangements, bouquets and boutineers were mind blowing. Beyond that, we just love stopping by the shop to say hello and spark up some friendly conversation. Such lovely people. Best. Flower. Shop! read more

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I used to LOVE this florist until I paid sixty dollars for Ferber daisies, in memory of my sister's birthday today. It was by far the worst arrangement I've ever seen! I called to complain and they went on to tell me how expensive Gerber daisies were. Well I went online to see AND I COULD OF GOTTEN A LOT MORE FLOWERS FROM EVEN FTD!!!! What s shame! read more

The Flower Basket put together absolutely beautiful arrangements for my baby shower. I worked with Eileen and showed her a few pictures of what I liked and she made my vision a reality. The presentation was perfect and received lots of compliments from our guests. I will definitely be back here. Easy to work with and beautiful flowers! Highly recommend! read more

I received an arrangement for our 30th Wedding Anniversary from my husband. The arrangement looked good when it arrived but two days later the roses were wilted and other flowers were starting to die. I changed the water and cut the stems, added cut flower food and hoped that this would revive them. Unfortunately the next day the roses were all but dead and the daisies and other flowers were on their way out. I am sure my husband paid quite a bit for this arrangement and delivery to my office. I am very disappointed that they only lasted two days and I wasn't able to enjoy them longer. I have had flower arrangements from my coworkers etc. that have lasted on average over a week. I would not recommend this florist and I am waiting to hear back from them in response to my email. read more

The Flower Basket customer service is amazing. I contacted them from out of the country during the 2020 pandemic and they were able to fill my request putting me at ease in the process. They are the best and I highly recommend them. read more

We used The Flower Basket for flowers for our recent wedding and Eileen and team did an incredible job! Eileen spent a lot of time working with us, talking through our vision and helping up come up with new ideas - all while staying well within our budget!! We spoke to a lot of other florists before setting on Eileen, and I am so glad we went with her. The day of the wedding, everything was beautiful, and they even helped with a few last minute emergencies. I can't recommend Eileen and team enough - if you are looking for a local wedding/event florist, they will do a fantastic job!! read more

My wife and I were formally a Westchester County New Yorker, today living in Florida for 20 years with no recollection of a Florist located within the area of the Funeral Home in Thornwood NY, that could fulfill our purchase of a Sympathy wreath required on such short notice of two days and also deliver the next day of our call on Saturday or Sunday latest. Sunday most shops do not deliver that day making Saturday the delivery day an even greater challenge. A unexpected death in the family prompted me to immediately get on the phone and speak with numerous florists, in the area. NOT one could accomplish what the Flower Basket did on short notice. My wife and I spoke with Eileen the owner who was completely understanding of our situation and although her shop had not all of the flowers necessary for several selections we wanted, and since we were speaking to her late on a Friday and her supplier was closed on Saturday making a delivery to her impossible, we relied upon her experience and expertise as well as her creative eye to make and arrange a most beautiful Sympathy wreath. Other Florists we spoke did not even care prompting us to remark to ourselves, how is it we were finding the indifferent or bad, not even a good choice of florist who cared about our dilemma until we found The Flower basket. In particular Eileen the owner who was not only good, but the best of the rest! Eileen after making up the arrangement on Saturday the delivery day, went to the extent to photograph her work of ART and email us a picture to Florida. What a service! Well the flowers were fresh and beautiful and the arrangement was impeccable. To her we are grateful and we want all potential customers to know her shop The Flower Basket, is the only place in Westchester you will want to purchase your flowers from. That of course is if you only want only the Best of The Best! A shop whose owner and personnel you can depend upon to impress you the Sender and of course the Receiver. Thank You Eileen! read more

I ordered flowers for my Mothers 77th Birthday. I was disappointed in their service. First they left the flowers outside of her house - they said they called and rang the bell but no one answered (we have been here all day) the only way I knew they were our front is when i called and they told me they were delivered at noon- it was now 1:46 on a cold winter day. The disappointment continued with the flowers that were white and blue ?!?!? For woman's birthday ? That is what they send ? I will never use this florist again. I wasted $75 read more

This florist is the "preferred florist" for a pleasantville funeral home, and consequently embarrassed my family when sending an arrangement I chose off the website for the funeral home. It arrived looking as if a six year old arranged it. Flowers out of place, missing flowers, holes in the arrangement and no water in the container. When I complained about the sub standard design and high cost I was asked to send a photo of it to the Florist. By that time the flowers were still sitting on the floor beside my loved ones casket for two days and would not be rectified fixed or replaced. Thanks a lot Marilyn. I would not use them without seeing the finished product before delivery of it. read more

great job doing 8 hydrangea arrangements for a rehearsal dinner! very reasonable price, delivered, and looked so beautiful! and all done over the phone, sight unseen! two thumbs up! read more

The Flower Basket staff is one of the most kind and accommodating groups of people I have ever had the pleasure of doing business with, and the flowers they arrange are equally lovely. I've ordered from The Flower Basket several times in person, as well as over the phone for delivery - in all circumstances they have made the process easy and worked with me to create precisely what it was I was hoping for - always beautiful, always fresh, always on time. In one particular instance, my mother and I went in after having a loss in the family, and the staff was incredibly sweet and supportive. No matter what the occasion, I have always felt assured ordering and receiving flowers from this considerate, creative, local business. I cannot recommend them enough! read more

Eileen was the perfect person to create our flower arrangements for our wedding. I had a pretty specific idea in mind and she was able to work with idea pages and create a flawless representation with only 3-4 weeks to work with! The flower basket staff delivered on ever promise and then some! The church flowers were stunning and we were happy to leave them to show off for church services the next week. Our centerpieces and bouquets were absolutely perfect and I'm still getting comments at how create and wonderful they were. Thank you Eileen for making my ideas reality! read more

Excellent service beautiful flowers!! I would recommend this florist to anyone and in the area.

I ordered flowers for a funeral. I requested two arrangements, and didn't indicate a price limitation. I received one very basic arrangement of plants (which in my opinion was average, priced on the high side for what it was). I also ordered a specialty arrangement and the color request I made was not adhered to, nor did anyone call me to let me know that a substitution was made. I called to address with the owner and was advised that it was a busy day and the family took priority (being from the immediate family I was immediately offended by this comment). There was no offer to rectify the situation. In general, the arrangements fell short of expectation and although charged Westchester pricing, the arrangements were lackluster and unimpressive compared to other arrangements at the funeral. If I have a future need, I would try elsewhere first. read more

The people at the Flower Basket always give me great service. They listen to what I need and produce some really exciting floral designs. They even remember me when I come back! What more can you ask for from a local florist. I also use them to send flowers to my wife in Florida. I used them for my wedding flowers and now for holidays. I usually get their cut flowers specials and sometimes bouquets for our table. Just give them the colors you have to match with in your house and they will figure it out for you. Simple. read more