I want to start by saying the friendliness of this place is really refreshing. I felt like I was listened to and ended up with just about exactly what I wanted.
The flowers, I felt lacked a bit of punch from what I ended up paying for. They had a great aroma, but in terms of color and size, I was hoping for more. Maybe it was because of Valentine's Day, but one of the pink roses looked almost yellow.
Anyways, that is not the reason for this review. My issue was with delivery. I was planning to have this delivered to my girlfriend at her work but was unsure about what facility she would be working in at the time of order. So I had given an address a day later once I was able to find out.
When I gave the address, I was told that they do not deliver to the Watsonville area. From what I could see, both on site and on the website, nothing would have indicated that this could not be done. If anything, I believe I read that they deliver to Santa Cruz county. Last I checked, Watsonville is a part of it. This was disappointing. It would have been good to know this before paying for the arrangement, I would have ordered elsewhere.
I was refunded for the delivery fee, but I had to call in a favor and have the arrangement delivered by my own means.
I would love to support local, but for the lack of inclusiveness and value, I don't think I will be ordering from here again. read more