The service at Mr Mattress is outstanding! Had a good conversation with the owner about mattresses…read moreand he was genuine, honest, knowledgeable, and down to earth. At first I was going to go to one of the bigger company stores but when I looked online I just felt they were overcharging on everything, whereas the Mattress guy gave me a great deal and took away my old mattress for a small and reasonable fee. All in all the amount I paid was great value for the great quality and I love that it's made locally and I'm supporting a small local business. The delivery guys were super friendly and easy going and my whole experience was just fantastic. I would definitely recommend and will go back for my next purchase. Also, I don't know if I ever want to leave my bed. It's sooo comfortable!! I love it!!

I bought a power bed and mattress probably nine years ago now and the controller was starting to…read morefail. I called Mr. mattress and he sent somebody to replace the controller at my convenience. Amazing service. I've been buying beds from Mr. mattress for probably 30 years Expert knowledge, quality and service can be counted on from this company. I always suggest to my friends and family to check out this company before making an important decision on a mattress. Thanks for your great service.

I've purchased 3 times now from WR Mattress Gallery, and been impressed with their product and…read moreservice 3 times. Most recently we purchased Iron Man beds, they are amazing - this makes sleeping the experience it's supposed to be!! Dave, your product knowledge is excellent, thanks for helping us make the right choice for us. You didn't pressure us one bit and you answered all our questions. When it came time for delivery, the guys were fantastic, helped me to move my old beds around to make way for the new - you just did a fabulous job. Even the follow up has been much appreciated, checking in to see if we are satisfied (absolutely!) and offering to exchange the pillows when we realized that we'd picked the wrong ones... we ended up exchanging them for the ones you'd recommended in the first place! Happy to recommend you guys, thanks for everything!

Called Mark to see about getting some pillows that were recommended by my brother (who bought a new…read morebed and pillows from this company). Mark was very accommodating and put two pillows aside for me even though I wasn't picking up until the following week. When I went in to pick up I was greeted with smiles and very friendly staff who were more then willing to find me one extra pillow to purchase. Definitely the place I will go when I'm in the market for a new bed. Good job guys!

If you want a place with quality furniture and a store that stands behind it - this is it! Love…read morethese guys!

Expect no after sales service if things don't go right. there are no returns unless you want to pay…read moreabsorbent restocking fees even if there is a stock item that is unopened.

I neglected to write this review during the hoopla of Christmas eating and shopping, & more eating!…read more Been using a futon all these years, the life of a bachelor falling asleep while watching the sports highlights or working from the laptop lol, so time for me to spoil myself. as you get older, gotta take care of yourself, esp. the back. What only started as fact-gathering, as one of my hockey friends works for Sleep Country, ended up in a nice purchase! Not that I was talked to, but the owner Neil, it's amazing what a wealth of info when it comes to buying a mattress. As i'm in sales too, i'm sure all the competitors offer similar 90-return policies, price-matching, make you try all the different beds and all but here's why I chose Simmons: --assembled and made here locally! --Sleep Country doesn't specialize in any particularly brand, as they carry all brands --their discounts based on what incentives the manufacturers offer to the sales ppl! It's all about the service, and they let me try 6 different beds, there for about 2 hours, gradullay narrowing down to me liking the medium firmness, with a soft 'topper'. and i'm just amazed how much quality sleep i get now; from 4 hrs to about 6, though when i know i have to wake up early on just a few hours of sleep, then i'm back to the futon/sofa ;)))

We had the best customer service experience at this store. After a disappointing experience at…read moreIKEA, we reluctantly went into Sleep Country Canada, expecting a pushy salesman to be in our face. Boy, were we wrong!! Mike asked us what we were looking for, listened to us, gave us a few choices, and helped us pick the perfect mattress. Then it was time to talk price. We expected to pay through our nose but the one we picked happened to be on sale, and he offered to throw in a fancy mattress pad, and delivery was free, and they have a service to take away your old mattress for only $10.50!!! That was on a Wed, he scheduled delivery for Sat, he said the delivery guys would call between 8 and 9 am to give us a time for delivery. They called at 8:20 am, they said they would deliver between 2 and 5 pm, they arrived at 2:30pm. It was raining and I hadn't covered our floors yet but no problem, out of their pockets they pulled out booties to slip on!!! They were courteous, professional and extremely efficient!!! Now, if the mattress lives up to its expectations, I would say that the whole experience was heaven sent!!!!

This whole thing was a fluke. Went to Surrey to buy a car for my daughter. Went to the shopping…read morecenter to find a washroom. Stopped when we spotted the Sleep Country because the kid has back pain, and has been talking about a new bed for a while now, but other things always took priority. The guy was perfect. Had her try different beds. When she found one she liked that was out of her price range he got her to try something with a similar feel that she could afford. Didn't rush her. Didn't push. Meanwhile I'm trying out different beds (because what else are you going to do in a Sleep Country), with no thought to buying, but when I saw the great deal that my kid got I decided to get the one that I liked too. So we went to Surrey to get her a car, and we both came home with beds. And 4 days on the new bed and my hip doesn't hurt anymore, so bonus. Still need a car.

Looks like a spiffy new, stand-alone store with its own big parking lot but that's about it. Came…read morein here and was told the prices were identical to Vancouver and even across Canada, when I told him I'll be shopping at the one closer to my home. Just felt they were pushing me to one particular brand, which from a sales' point of view, is their higher commission from the manufacturer lol.

We bought four pieces of furniture from Anizco. We found two bar stools which are great and in…read moregood condition. I am happiest with these. We got a new mattress, which seems good and a decent buy. Time will tell. Then we bought a used sleeper sofa. I should have known better. We saw one in the showroom and it looked used, but decent. Used is to be expected for the price. The one that was delivered is really so far worn as to be a really poor deal even at $250. I tried giving it a clean with some upholstery cleaner and while it's better, it still looks very worn. The worst part is the sleeper mechanism seems to be on its last legs and doesn't close properly leaving a gap under the seat no matter what we do. The mattress looks clean, but is incredibly lumpy. I regret buying this thing. Although close examination in the showroom seems like an obvious solution, it's nearly impossible because everything is jam packed and many things are stored in duplicate at the warehouse, so even if you look at the one in the showroom, it may not be the one you get. Getting it back out of our apartment is going to be really difficult. On the bright side the delivery people were excellent and did a great job getting this beast in. And the people at the store were very nice and tried to be helpful. I just wish I'd stuck to my gut that $250 for a sleeper sofa, even surplus, is too good to be true. With no returns and all sales final, I am feeling sad tonight. For casegoods and small items like lamps, I'd shop there again, but I would beware of upholstered goods, particularly with working mechanisms like sleeper sofas unless you can sit on and examine the actual one you will receive.

My partner picked up some ottomans that were advertised as free. We needed them and he picked them…read moreup. So I can't really comment but free is great value!

Extremely poor customer service after sales. Absolutely no follow up or response from them.read more

Great price and great service - seamless from beginning to end. Mike, the product specialist , is…read moremost helpful. Delivery is free, on time, and old mattress taken away for only $25. I 'd recommend without hesitation Simmons on Broadway and Oak Faye C

Great place but broken furniture been waiting months to get a new one still havent Received it and…read morethe make a lot of noise.

This is an employee review, so a little different perspective than the other reviews. I was brought…read morein to help with sales inside the store while also developing outside sales revenue as well. The owner is nice and the other employees were great. The problem was the wife of the owner who has kind of taken over running the front part of the store. She hired me and I was supposed to work 3 shifts a week in-store and then the outside sales on my own time. The pay for the inside sales was hourly while the compensation for the outside revenue would be commission although she kept avoiding my questions when I tried to pin her down on how that worked. She was always evasive about it and the regular wages were paid in an even sketchier way. My first six shifts went fine and I was selling things and negotiating pricing. The customers liked me and I had even gotten two solid leads on outside sales with a pretty big builder and a new private school. I came into my next shift and worked only to have my immediate Manager tell me the owner's wife had replaced me, but that I could still do the outside sales if I wanted. Yeah, right. Sum total. 7 shifts worked. I signed an employment agreement, but was never given tax forms to fill out. I got completely screwed by this company and by the wife of the owner. Prospective employees beware.