I love renting boats from them. Always helpful, friendly and professional. I will always go to them…read moreto rent a pontoon. They will always get my business. I tell all my friends who are looking to rent a pontoon go see them at marine supply. Thank you, I will see you again.

We just purchased a used pontoon boat and could not be happier. Our salesman, Ronnie Blackwell…read morecould not have been nicer. He was true to his word and the process went very smoothly. If your looking for a boat, new or used, go see Ronnie!

Lake Shipp is part of the chain of lakes in Winter Haven. The 276 acre freshwater lake is an almost…read morecompletely round shape. Lake Shipp Park is located in the west side of the lake. This part of Central Florida has many lovely parks and I discovered Lake Shipp Park while returning from a visit to the South Lake Howard Nature Park. Lake Shipp Park was built in the 1960's on 4.41 acres. Attracted by the beautiful view of the lake which I think is the best feature of the park, I stopped to check it out. Lake Shipp park is popular with anglers who can fish from the elevated boardwalk that leads to a fishing pier. Pumpkinseed, Chanel catfish, bull head, bluegill, redear sunfish, largemouth bass, and redbreast sunfish have all been recorded in Lake Shipp. There is plenty of room for fly casting. The park is also popular with boaters and jet and water skiers. A concrete boat ramp was deepened in 2011. Other park amenities include a playground, restroom, bench swings, picnic tables, and a covered pavilion that can be rented. On the day I visited it was being used for a birthday party. Lake Shipp Park is adjacent to the Sertoma Park baseball fields for further fun.

Small park with beautiful scenery but not very well maintained. Bathrooms were yuck! Playground…read morelooks sad and not shaded with lots of metal so kids couldn't play- way too hot. At least trash cans had been emptied.

We've been fishing with Shea for 5 years in a row now, and we wouldn't go with anyone else. My son…read morewas 8 on our very first trip with Shea, and now it has turned into a full-blown obsession. Shea's knowledge and professionalism make every trip fantastic, and he consistently puts us on fish. This is and experience we look forward to every year. Highly reecommend!!

Fish with Captain Jim probably a half dozen times. Never been left down. Always had keepers over…read more6lb with multiple fish in the 7,8,9lb class. And a couple over 10 lb. He want let you down!!! Randy Murphy

Cruising in style! It was fabulous service, clean pontoon and gorgeous chain on lakes! We had a…read moreblast for ladies night. It's super convenient to grab dinner at Tanners after.

The rental boats are in need of an update as they are old and worn out. However, the staff is easy…read moreto work with, which is a positive aspect.

We have been members of Freedom Boat Club Winter Haven for 3 yrs…read more We have never had a bad experience. The reservation system is easy. We are always greeted like guests and the boats are ready to load up with our gear and go. When we return we just unload our stuff and head home. We have visited numerous FBC's up and down the east coast and have had the same good service, etc. We previously owned a 25 ft. SeaRay cabin cruiser and once we discovered FBC we sold it and all the complications owning your own boat came with.

Where do we even begin about Freedom Boat Club of Winter Haven. We went and meet with Waylon in…read moreFeb 2022 and we could tell he was a shark of a salesman. He made statements and promises to us that got us into the club then never came to fruition. We were told they would be opening a new location in Auburndale close to our home which we loved. We were even told by Waylon the Winter Haven and Auburndale would work together there for we would need one membership for both clubs. He told us our monthly fees would be $369 monthly on the second month our membership fees jump to $389. When we ask GiGi the manger of the location she said Waylon knew the fees were going up and not sure why he didn't inform us however they are $389 going forward. After we signed up with Waylon, Waylon made us our first reservation for a nice deck boat fully loaded. We showed up that Sat with our family and our grandparents in their 80's. Once we got to the dock we learned that our reservation was cancelled and know one know by who. The Dock manager said don't worry we have a boat for you, the boat from hell. The boat had no top making the day hot and miserable. This was not the boat we signed up for. My husband on multiple times have reserved fishing boats and arrived at the dock and the boat he reserved was already gone so they gave him a subpar boat. One boat the trolling motor did not work another the fish finder did not work. We had got on another boat and the gas gauge did not work. Multiple times we got on boats and checked the props as you are responsible if they were damaged. Multiple times props were damaged and never changed from when the prior customer paid for it. They just kept collecting money for the same prop if it continues to work. No telling how much they pocket on props and other mechanical devices. One time we went out in the boat and the anchor was missing. We went to go get our boat on this one weekend and upon arrival the staff at FBC were all on a boat talking which included our salesman Waylon. It took us waiting 30 mins to get the dock person to come over and get us checked out. When she finally came over she acted like it was an inconvenience to be doing her job and gave an attitude of how dare you. We contacted the manager Gigi and she promised to refund dock fees to us and to date this has never happened. The issue that got us to cancel our contract was the credit card fraud. My credit card has been charged for over $2,000 for membership fees. When I called them on it I was shown a credit card authorization form with my name one it, my card number, exp date and CVC code. However I was not the one who signed this credit card authorization form it was my husband. Then it was not even his correct name. We do dispute the legitimacy of when this form was completed. As an electronic signature could be done by anyone as you don't need a real signature. As when we got our original paperwork and where I signed I signed with a blue pen. Therefore why wouldn't they get me to sign the credit card authorization at the same time to make it more legal and without issue. When I notice in May 2022 that my card was being charged I took that card off the account and added another card. going forward they continued to charge my card even thought it was removed from dock fees. My card was never placed on the account for membership fees it was placed for dock fees eg gas. So even after removing said card they continue to charge it for membership fees not just dock fees. This whole company is a fraud and will take you money any way they can and don't care. Now trying to rent a boat is a joke either you cannot rent a boat weeks out as they are all gone. Or the boat you rent some how is not there the day you go to pick it up. Plus if we reserved a boat for 8 hours and pick up time per their computer was 7. If you showed up at 9 you could have a late fee tacked on. As long as this boat was picked up sometime during the day it should not matter. You should penalize someone for bringing a boat back late. Please stay away they are scammers

Excellent, fun, educational and professional. My sister, my son, and I had a Great time seeing and…read morelearning about alligators and wildlife. I strongly recommend coming out. We really appreciate their expertise. What a fun day we had!

We all had a great time. Everyone was very nice and personable. Great ride on airboat, everyone…read moregot to hold baby gator and the jewelry was hand made and beautiful and not overpriced.

Came to check if they had a part for my boat. Excellent customer service. Employee took me right to…read morewhere the item was and recommended other items.

Just awful. Stopped by today to find a sign on the door…read moresaying CLOSED FOR LUNCH BREAK- When I looked inside there was multiple people walking around the store (employees) - I get it... everyone needs a lunch break, but you're telling me the entire staff has to go to lunch at the same time?? Their "lunch break" shut down is not listed anywhere other than when you show up and find the doors locked. As I sat in the parking lot waiting to see if this was actually a joke, I watched four other confused customers walk up and pull on the door just as baffled as I was and showing the same disappointment in their faces and body language. I finally decided to take my business elsewhere. Too bad for you WM - I had planned to spend hundreds of dollars on specific items that I needed for a project to be completed today... not to mention the losses you took from the other four people I saw walk away. No wonder I heard this is a struggling business. They don't give a crap about customer service or their customers. Just poor.