This is a new Tide Laundromat in the same building/address of what apparently was The Friendly Wash Laundromat. It looks like all the old coin machines were taken out, to be replaced by fancy ones operated by a touchscreen and can be paid for through the Tide App. This is admittedly my first time using one of the Tide washing machines, but it's pretty straightforward and user friendly. You put in your laundry, choose Colours, Delicates, Whited, Bulky and so on, then you get options like Bleach, Softener, Gentle (no scent), all using the Tide brands of course. $13.75 for one load seemed ridiculously overpriced at first, but to our delight we were able to fit what we estimated to be 4 loads of laundry and sheets, into 2 machines. Lots of space each! Note: Take note that the Tide App requires a minimum deposit of $10. But our clothes came out smelling great and mostly dry! -Free parking -Snack vending machines -Water fountain -Plenty of seating -Coin changing machine didn't work that day -Pay through Tide phone app read more

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The tide app never works. Always says I have less money than what is supposed to be on there. Staff are also rude and very unhelpful - ESPECIALLY Carmela. The owner doesn't seem to really care to do anything about it either. Oh well I'd rather go somewhere else read more

Update: I'm downgrading my review because of the rudeness I experienced today. My dryer had been acting up and wasn't accepting my card transaction and I asked for help and was met with annoyance saying that I should use coins next time. If I had coins (which as I mentioned in my prior review I don't because of the pandemic) I wouldn't be here, I'd be at home. I come here because of the card option. Despicable treatment. 1 star. read more

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I've been dropping off my laundry at this laundry mat for a year now and I have nothing but nice things to say. The people who work here are such genuinely kind souls. There's plenty of laundry mats closer to where I live, but I've purposefully gone out of my way to come here because of the trust and kindness that they exude. They're timely and diligent even when I drop off later in the day and always have such a positive attitude when interacting with each other and other customers. It's felt good to support this group of people during this tough time. Unfortunately, I'm moving farther out of the area so I will no longer be dropping off at this location. I wish them nothing but the best and hope this review can help to replace me as a customer. read more

Use them for their drop off services. They will have your laundry ready in a timely manner while you do you. They get your laundry clean through black magic or something I don't know, they are that good though. Then they return it to you all neat and folded like you've never seen clothes folded before. Honestly the best laundry service in all of Chicago. read more

Pros: Spacious new laundromat that is very well lit! Machines and dryers work very well with decent prices. Staff is friendly, free wifi, lots of seating, and clean for the most part...vending machines are available and a kiddie corner with tv's all around. Cons: I've seen a decline in cleanliness maybe because the young girls are too busy on their cell phones but I hope this improves. At my other laundromat the women clean non stop from sweeping to wiping down machines and tables. I almost slipped on dryers sheets on the floor the other day! And for summer time, ac should be up. read more

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If I could give this place a 0!!! I would!!! The door man that they have in the location, is extremely rude. He told my family that we could not go in to wash clothes due to there being to many people in the laundry mat. Then we wait in the cold for 15minutes, when Salvador let's in other customers to wash. Then he let's a man go inside with no mask, and tells him to use his shirt. Every weekend I come here to wash, an even with Covid still happening, the location is always full. Washers stink most of the time. Never clean an the bathroom smells all the time. I come here because its close an cheep to wash. Oh then he said I could not come in with my kids,only one person per household then he let's 4 people come in front of me. Bad business very bad customer service. read more

I really liked it here it wasn't to packed and the washers and dryers worked well. Someone did walk in on my in the bathroom so make sure it's locked lol read more

Dear people of the Laundromat, You do not need to hold the limited number of carts hostage while your load is running. I thought this sharing thing was basic kindergarten or pre-k stuff. Let others use them while you wait. We are not all starting our loads at the same time. A new one will become available soon if we all share We also don't need to cram our cars into the handicapped loading area next to the car in the handicapped parking spot. Some people need to be able to fully open their doors to easily get in and out. Fresh lot markings would probably help prevent this. Sincerely, The guy who is parked in the handicapped parking spot and obviously can't carry in a ton of laundry. P.S. The place was average on cleanliness (I was there during a busy time) and the machines are quite expensive, but they take quarters and credit cards, so that's cool. The parking curb spacing is just barely wide enough to allow for those lucky enough to get a cart through. UPDATE: I reached out to the corporate g-mail address on their website to express my concerns and make suggestions to improve accessibility. I got an almost immediate an truly sincere response. They can't control the people they get as customers, but that type of customer service demands an updated review and a serious upgrade in the star rating (Jumped from 2 to 4 stars). read more

The young lady in the morning dose great work always helpful towards others.and has a awesome attitude. The friendly wash is a great place and clean. read more

I went into the friendly wash over the weekend and noticed something I usually do not expect to see in laundromats, it was clean. Like really clean. I asked the attendant, don't remember her name but someone give her a raise, a question about my wash and she not only walked me through everything but checked to make sure I was ok. There was free wifi which was awesome. If I ever have to go to a laundromat again, I will go back to the friendly wash. read more