Great service and a great cut. Very unassuming spot right next to move along coffee. Opens up into…read morea huge great room. Friendly barbers. Chill vibes. Great smell from the coffee shop. As everyone else has probably said they are CASH ONLY. Not a huge deal, just bring a couple bills. Fantastic cut from Travis, will definitely be back.

I've been coming to this barbershop since 2015 and even made it a point to come here when I was…read moretraveling to other states for work. I've had my haircut at a few different places and they all pale in comparison to the quality of this shop. Doug is my barber but I have had my hair cut by everyone and have never had a bad haircut. Everyone has been professional, friendly, the shop is clean, and they go above and beyond with all their services. The shop is cash only and you need to reserve a spot online with their Resuva booking tool. I've been to a few spots in Chicago and I could tell the barbers here were much better than anywhere I've been for the same price. In the 9 years I've been here, I also haven't seen a barber leave, which speaks to the dedication of these guys to create an atmosphere that's welcoming and keeps customers coming back to them. By far the best shop in Chicago!

The first time I was here I got a fantastic haircut…read more The second time wasn't as good and I let the owners know who refunded my haircut as well as offered the next one on the House. Class act and makes me always choose OTB for haircuts whenever in Chicago.

genuinely horrible haircut by Cristian, had a nice conversation and a good vibe going until he told…read moreme "I focus more on cosmetology" right after I asked for a mid taper with a line up he went so high in the back and so low on the sides. The lineup was horrible I asked for a BOXED line not a round line yet he still gave me a ROUND lineup. Charged me 50$ for a 30 min haircut, I could've just went to the suburbs and got a way better haircut for only 15$. Only go here if your above the age of 30 and don't care what your hair looks like. This Place calls themselves a "barber shop" but they can't even use a razor.

Great experience! In town visiting and hubby Clyde needed a haircut. Joffrey was terrific -…read morelistened to Clyde's concerns and did an amazing job! Joffrey and Bespoke are now our official barber for whenever we're in town. Highly recommend!

I've been getting my haircut here now for a couple years and every stylist I've had an appointment…read morewith have been so reliable. The facilities and staff are also very nice. Overall a very comfortable environment to be in. The stylists also read and record the appointment notes you give them when you book. So it pays off to go consistently and be honest/transparent about what you want. I've been going to Anisha more regularly, and every time I go to her with a vision of what type of haircut I want to--she knows what to do to make my hair look good in the moment and also as it grows out while giving me the haircut I want. Thanks Anisha!

We were looking for an out of town barber for a special event, which can be daunting if you're…read morerelying solely on reviews. Kenny Mac's had good reviews and a lot of good pictures so we decided to take a chance on them. Upon arrival, the place was super spacious and clean and the team was really welcoming. There was also convenient street parking and a nice area to sit while you waited for your haircut. Onto the haircut! We had the honor of having Kenny Mac himself cut my fiancés hair. He was super kind and easy to chat with during the haircut. We gave him an inspiration picture and he followed that perfectly, like it was incredibly spot on. He was super thoughtful too, asking questions and going back and forth to make sure he knew exactly what we wanted. And the outcome was impressive. I think he will do exactly what you ask him to, so if you're not happy that could be on the customer lol. He recreated the picture we sent him perfectly. The fade was fresh and sharp, and the vibes were good. It was also a good sign that there was a decent customer flow. I was also waiting around and noticed that a lot of other customers had really nice haircuts too so you can tell they really take their time to produce high quality haircuts for everyone, no matter which team member it is. We feel a lot better knowing that we have someone in the city that can do a good job and we are glad that we took a chance on the right person. He also offers mobile services throughout the city so that is really helpful. I really wish we took a fresh picture of the haircut, because now it is grown out, but I think the other pictures you see online reflect the service you receive. Also the prices were really reasonable. I'd definitely try this place out if you're looking for a high quality barber!

Stopped in based off reviews and the scheduled barber had a emergency and wasn't there. However Zay…read morethe Manager took care of me and delivered a A1 cut and beard trim

I've been going to Klaudija for a shave every week for about 6 months now. It has become the…read morehighlight of my week. She does a great job, has helped me fill out my beard to look better than ever and i get compliments on my haircuts all the time.

Unfortunately I can not recommend this business. I committed to a quarterly member at $350, so…read more$1400 a year plus tips for a weekly beard trimmer and hair cut. The stylist was fantastic. However the customer service was sorely lacking. A membership is a different model and certainly a person's hair grows at differing rates. So when my stylist said let's not cut your hair today that was fine. A few weeks later I recieved a text message stating my appointment for that day was changed. This has happened before so I presumed something happened. Typically they reach out but I can't imagine a system errant sending a text for no reason. After I was called for being late to the original appointment time I was confused and spoke with Cassie from the front desk. She was dismissive and disrespectful when I merely tried explaining facts. When confronted her response was she was only being disrespectful because she felt I was being disrespectful to her. A wild thing to say considering the money I was committed to spending and I neither raised my voice, swore etc. After canceling due to her unprofessional attitude she then tried charging for services that were never rendered from the appointments mentioned above. This all could have been easily fixed by her remaining calm, allowing me to send the text, and we chalk it up to a system error. I could have rescheduled the appointment and they'd still have a client. To then even charge for an appointment missed resulting from their system error is disgusting. Thankfully I sent the proof to my band and we resolved it that way. Clearly Cassie has some maturation required for being in customer service. I've overheard her several times at the salon saying she doesn't care about things. And people should know how little they value a membership. Apparently they make less money on members per the stylist so I'm not sure why bother? Anyway go somewhere else where you'll be valued and respected as a client.​​

I have been coming here for the last two years. I see Donovan, and he is spectacular. If you are…read moreseeking a barber who does a masterful fade, look no further. A men's haircut ranges between $45-55. Shampoo beforehand is included. I always feel really well cared for. It's easy to be a regular here because they keep my card on file, so payment/tip/product purchases can all be done without even getting my wallet out. There's an online portal to make appointments through, and you can get text/phone/email reminders. Ambience: The design is very modern, minimalist, and monochromatic. The store is well-kept and clean. Service: The staff adheres well to COVID precautions. Masks are kept on, and they sanitize your hands before starting. Parking: You can park on the street (metered) off Division Street, and there is some free parking off Division in the surrounding neighborhood, but just watch out for permit parking signs.

I've gotten 3 haircuts at Tailor Barber now and would definitely recommend! I've been happy with…read moremy haircut each time and everyone there is very friendly.

I went here for the first time after my regular barber switched shops to here. I highly recommend…read moreit for a great haircut in a comfortable and friendly barbershop. The location is ideal with easy street and garage parking in the area. They offer a variety of drinks for clients. Note, there is limited signage from the street so it is best to locate it by the street address and you will need to buzz the front door for it to be unlocked. One of my favorite things about the shop is the location in the West Loop. Highly recommend making an evening of your haircut and grab a nice dinner or drink in some of Chicago's best restaurants neighboring the barber shop.

it was a great experience. Friendly and easy to work with. I'm plan on going back. Price is great…read moreas well.

amazing service every time. Nikki and bri are amazing. highly recommend. If you want the best…read moreservice every time go to groom

Horrible customer service from the stylists and owner. Absolutely appalled by the way I've been…read moretreated after being a loyal customer since 2022.