NOVEMBER 24/2025: I made a $1790.20 purchase: $1400.00 for human hair and $ 270.00 for a synthetic…read morewig. As of yesterday, after 6-7 phone calls to owner Melissa, she never returned ANY calls. I wanted to remind her of the conditions of the human hair sale. The human hair wig was to be inner-cap tailored, color-rooted, and styled. Four physical trips resulted in either no record of my appointment or a 35-minute wait to sit for a style of the synthetic wig sold to me, which was way too small. One assistant offers to cut & enlarge the synthetic wig during the only hands-on appointment. Last week on 12/16, I confirmed (recorded) with the alterations assistant, "Karen," that the wig would not be ready until Dec. 30. I was overcharged $60.00, marked as the 6% state sales tax. COMPLETE NIGHTMARE.

Do not recommend unless you want to be given the runaround for weeks on end and with no estimates…read moreon when they will be finished. It seems there is no communication between the employees and even less communication with the customer. Was very saddened by this experience after reading so many great reviews. Will not be returning or recommending.

My Mom needed to get fitted for a bra after her double mastectomy, so we went to A Woman's Image on…read moreWoodward in Royal Oak and met with Nancy P. this afternoon. She was absolutely wonderful -- kind, caring and extremely knowledgeable about the different types of bras and prosthetics. She helped my Mom select the perfect products for her that were within her price range and insurance coverage. She was a delight from start to finish. We cannot recommend her more highly.

This place has it all. NANCY is amazing. She will tell you what insurance will cover and doesn't…read moreupcharge. She has a huge collection of bras and numerous inserts both cloth and silicone. The individual service and prices can't be beat. I don't go anyplace else. If I see something on the internet that interests me I ask her before making any purchases. Call and make an appointment. If they don't answer leave a message and they will get back to you.

It is nothing wrong with a owner protecting their products,but it is wrong to make your customers…read morefeel uncomfortable while doing so!! I would suggest that you should invest in other alternatives of security!!watching people from isle to isle will help you quickly go out of business!!it will not work!if you want to know if people want help or not, that's not the way to do things!it's a clear indication that business skills are needed!!!!Watch customers all you want!!but in a different way!! Thank you! From a former business owner for 43 years!!!

Hands down the absolute best Beauty Supply store (no outlet) around. Super large variety of…read moreeverything one can think of!

I went in to buy 1-2 wigs. However the nastiness of the owner made me stop and just leave. He was…read morevery condescending. I even asked about installation. He was saying he never recovered from the impact of COVID. I don't do anything to hurt a business, especially a mom and pop place. However I'm saying not to come here. Their rudeness says "We don't want nor need your money here." The next time a person comes into your store, say hello and not start off by saying, "You can only try on a maximum of six." Then when I'm walking out, you began to berate me saying, "She has a bad spirit." You don't even KNOW me! Moreover, your wigs especially the human hair, look old and over priced! If you had been kinder, I could have done a FB live to drive folks to your business. Instead, I give you a one star for your treatment of me, and wish I could give you ZERO stars. DO BETTER!

I came in not knowing anything about wigs. The two lovely people helping me were so nice and…read morehelpful. Daijah had so much knowledge to share with me, and gave her much needed opinions on which wigs I should chose. I will definitely come back when I'm back in Michigan visiting friends. Thank you so much!!!!!

I stopped by this company for a consultation in purchasing a hair topper in late December. I have…read morethin hair on top and the bangs keep getting shorter and thinner. Leaving me with no self-confidence at all. I met with Ming who was able to assist me with the purchase. Shiva (the owner) gave me a price that seemed to be more than 1/2 to 2/3rd the cost of companies that show videos on Facebook and Instagram. The topper arrived within two weeks. Yesterday I stopped by and Ming cut it. I looked in the mirror and saw my old self again. The topper is easy to attach and remove. You cannot go wrong with working with Shiva and Ming. They can make you feel wonderful and pretty again for a fraction of the cost of others. I found this company via ChatGPT. Who knew that AI was that helpful.

Shiva by far is the most honest hair company owner, I have ever encountered. I have purchased a lot…read moreof hair and wigs as a business owner and professional stylist.This company is the only one that I will use moving forward. His integrity and honest approach to business is refreshing. Any concerns you may have, he is happy to listen and address them with solutions. Not only is the hair good quality but the amazing customer service has earned them a customer for as long as they are in business.

Good looking hair at a reasonable price. First time using their hair. I got the deep wavy in 12…read moreinches. They were all out of body wave in 12 inches. They only had 16 inches or longer. So that a good thing because customers be buying their products. The customer service was awesome. She took the time to explain and make sure I was getting what I wanted. The price was pretty reasonable also.

I recently visited this establishment to have my beard dyed…read moreand the owner, Silky, walked me through the entire process prior to beginning the work so I would have a clear understanding. She was extremely professional,courteous, and attentative to my needs. I was totally confident and the job was to my expectations. I will definitely be back!!!!!

I have patronized Amy's for over 25+ years, even when she had her business in Detroit. I have…read morenever had a problem with prices or styling my wigs. I recommend her shop wholeheartedly. I get excellent compliments on the wigs I purchase from Amy's!

I love this place so much they have cute little accessories and have great braiding hair, and they…read moreare not too long which is perfect!

Charming Asian woman helped me find exactly what I was looking for. Even negotiated with me on the…read moreprice.

This store never had a good reputation for treating their customers professionally or with common…read morecourtesy. But for about 4 months they improved, now they're back to cruddy treatment again.

Thankful for the care Shear Pointe has provided for me over the years. Tayah is a queen!read more

The entire Shear Pointe experience has been fantastic over the past year and a half since taking…read moreover my hair care. I left Hair Club for Men after 3 years as they were much more expensive; and their stylists did not seem to have the needed skillsets many times. Their supplemental hair systems did not last as long as Shear Pointe's, and were 35% more expensive. Rodney the sales manager has been super in helping me pick the closest hair color to my own; and Sandra my stylist has superior styling and integrating skills over all of the beauticians I've ever used. From the owner on down; the staff is a bunch of great people!

Great store best prices all around great experience and great hospitality from the employees…read moreespecially Rg highly recommend this store

This is the most overcrowded beauty supply store I've ever seen. It's so over crowded that you…read morecan't look for anything. Too junky for me. I'm not impressed at all.