When we entered we enjoyed being able to walk in and was able to look a minute before we were…read morewelcomed in by Susie. She was so friendly and explained everything to us and told us about the sales. We live how the had so many options to choose. I ask about the fabric on a couch she told us that one could be changed and showed us all the options they have. I noticed they had little drink stations and some ice cream yumm. I think the price was good. Their customers service is top tier.

The best furniture buying experience of my 40+ years of buying furniture. We were shopping for my…read moredaughter and son in law. The manager was the first one to greet us. Said they are not commissioned so zero pressure....no one will be following or hounding us....shopped at our leisure....prices were very reasonable....picked what we wanted...furniture seems pretty high quality...checking out with the finance option took 10 minutes....this is how all furniture shopping should be

Mattress One - Amazing Experience Purchasing Furniture…read more We had the opportunity to meet the owners of Mattress One and learned that they not only sell mattresses but also home furnishings (Homelegance and Coaster brands). We recently purchased our new master bedroom set from Mattress One and we are extremely pleased with our purchase. Pricing is very reasonable and the delivery team was fast & professional. They currently have locations in Irving and Arlington. If your looking for competitive pricing, professional service and an easy buying experience (mattress and/or home furniture) then Mattress One is the only place to go. http://www.mattress-one.com

Horrible experience with this store, bought two mattresses and got delivered two days late from…read moreoriginal delivery date after several phone calls and excuses, one mattress was ok, second one was smelling or impregnated with a tabaco or someone smoke , I sent a message to the owner and he never replied, cheap materials, stay away from this store, you will get what you pay .... Learned a lessson here guy!

furniture kept breaking then they went out of business so extended warranty was uselessread more

Value was higher than same exact item I found at Ashley's Furniture. I suggest Do your comparisons…read morefirst!!! Service good. And selections nice. I just wish I had got a bargain.

We LOVE our Legacy mattress from City Mattress Factory!!! Thank you Mark and Norm! You were great…read moreto work with and so patient with us. We knew we had to get rid of our old mattress but I was scared of the process of finding the perfect new mattress. There's SO many options out there and it's super confusing. I started researching and seeing many great recommendations for City Mattress Factory from my local "go-to" neighborhood page. I woke my husband up one morning and told him we HAD to be there when they opened (they open @ 8am!). I knew we didn't have to look anywhere else. Norm was so patient with us! We brought our own pillows and blanket and I made my husband spend at least 10 min on each mattress we were considering. I knew the Legacy was for us when my husband feel fast asleep on the Legacy. I was starting to feel like Goldilocks but now this Goldilocks can finally get some rest!!! We finally have the mattress we can't wait to crawl into! We are SO thankful for you and your quality products!!! XO

My husband and I were in great need of a new mattress after moving to TX. We went shopping for…read moremattresses at a few places in town (and after having failed two times at getting one of those mattresses in a box!), and we were SO pleasantly surprised to find a fabulous mattress at City Mattress. It's one that we BOTH love which is hard to find for us! Manny was SO knowledgable and not pushy at all... in fact, we went back in and purchased another mattress for our daughter that she loves! I've waited to write this review until we could tell for sure that the mattress lived up to what we were told and that after a few months, we'd still be as delighted with our "Fort Worth Mattress". It's even better than we'd hoped! THANK YOU Manny for being so great to work with, and City Mattress for making such a great bed!

KJ is fantastic! We were immediately impressed with the overall store, and the warm welcome from…read morethe team members. The Expert Match experience is like nothing I've ever seen and truly made the search for the right mattress much less daunting than I expected. Even when there was a bit of a rush during the process, we still felt like KJ, and her team, were fully plugged in to our individual experience. I wish I would have known about this store sooner, but we are now loyal customers of KJ and Sleep Experts from now on and will continue to recommend them to people we know.

5 stars!!!! We didn't really know what to expect walking…read morein, we really didn't want to be followed around by a pushy salesman while looking for a mattress. But that was not the case. When we walked in, the store was clean and smelled really good. Tony helped us out and had us both lay down on their smart sleep system which filtered out which mattress would be best for both of us. It made it easier than to try and lay down on every single mattress because after a while, they all start to feel the same. Whenever we chose the one we liked, he gave us prices and didn't try to sell us on the more expensive ones. Tony got us a great price and hooked us up big time! I highly recommend this place to buy a new mattress. Also, if you find a bed you like, they check to see if they can get you an outlet priced one first to get you one for half the price!

This place is absolutely amazing. Great quality furniture at fantastic prices and even better…read morecustomer service. We got an entire living room for $2k with coffee table, end tables, area rug and 4-recliner sofa/love seat with storage and power. Very pleased and highly recommended.

Generic crap you see everywhere else. No variety, limited selection. Waste of time. What else can I…read moresay?

Ok here is a few things before I get into my review…read more 1.I have purchased a mattress from here before years ago and it was perfectly fine. 2.I support small business. Now for my review, I recently purchased a matress with an adjustable from this establishment. The mattress in the store felt different from what was delivered to me, it felt soft but firm and this mattress has no support. The mattress feels like I am sinking in my bed and I have to go the the chiropractor this weekend because of this bed. My back hurts every morning so I am sleeping on an air mattress which is said to get a decent night sleep which is sad. The adjustable is a whole nother beast also let me say they do not set this up for you but charge 75$. The adjustable instructions is just bad and we had issues screwing the screws in the correct location because the inside was not done correctly because it stripped the screws. Then.certain pieces needed to be screwed together was painted over to the max, we had to take scissors and trim the paint to get the screws in which was a pain. Then on top of that the adjustable will just shut off by itself not like we are using it. My fiance call about these issue to the owners and was told we cant do anything about the matress and the adjustable is under warranty but you have bring it here. I am selling my matress and adjustable and I repeat when I say this I will not be back going a bigger business that takes better care of their customers.

Thank you for letting us try all mattresses in the warehouse and we found the one we love! The…read moresales are not pushy at all. We got the bed in a box online retailer brand and this warehouse is the only place in dfw to have sample to try on. Thanks the sales rep to be helpful. We got a good quality pillow from there as well. Finally my neck and back doesnt need to suffer!

I had the pleasure of working with Robert during my recent visit, and I was thoroughly impressed…read morewith their exceptional customer service. From the moment I walked in, Robert greeted me warmly and took the time to understand my needs. They were knowledgeable about the products, answered all my questions with patience, and provided helpful recommendations without being pushy. I truly appreciated their professionalism and positive attitude throughout the entire experience. Thanks to Robert, my shopping experience was smooth and enjoyable. I will definitely return and recommend this store to others! p.s. my back pain is gone!!

They're only getting 1 star because zero is not an option. I WAS a repeat customer of this store,…read morebut will never send another dollar their way. The salesperson lied to me about which base I was paying for AFTER I told him I wanted a massaging base. This was because he told me the model I was asking for was out of stock because it was last year's model (it's back in stock now, btw) but that he'd get the comparable new model. He did not. The sales person's name is Andrew Kriss at the Arlington Texas store. AVOID THIS STORE UNLESS YOU WANT TO BE RIPPED OFF. When I asked for a copy of the chat on their site, that they have a copy of, they refused to provide it.