furniture kept breaking then they went out of business so extended warranty was uselessread more

Value was higher than same exact item I found at Ashley's Furniture. I suggest Do your comparisons…read morefirst!!! Service good. And selections nice. I just wish I had got a bargain.

Great store and top quality furniture for your backyard. Mgr/ Sales Kevin H. knows every item they…read morecarry and is super helpful. This is a high end store but you get what you pay for, and that's years or decades worth of high quality aluminum framing, teak wood, and high quality textiles.

I have passed this place so many times and I have always wondered what kind of goodies they have…read morebesides chairs lol. I was here in search of a grill. You might ask why go looking for a grill in a chair store. I read online that they carry weber grills and figured I would stop by and check it out. The parking situation was great- big parking lot to share with all the other stores around the shopping center but since this store is located in the corner, I had no problem finding parking real close to the store entrance. As I walked in the store I got greeted by two ladies, they asked if I was looking for something specific and if they could be of any help. I told then I was looking for a grill and right away they pointed me to where they keep the grills. One of the ladies told me they would give me time to look around and if I had any questions that she will return to answer them. Within 5 minutes she was back and helped me with my selection and also told me that even though they weren't marked they had 10% off- which is great because it's like getting them tax free. They had the grill I was looking for- just not the color. The good thing was I got to see exactly what I was looking for but in a different color. She told me the store is not allowed to do custom orders under $499 and my grill was priced at $399. I'm glad I stopped by and even though they didn't have what I needed, I got to see all the cool stuff they have in the store. Big selection of patio furniture, high end grills, as well as other goodies. The customer service was on point. I will definitely be back if I'm in the market for what they have in store.

The hilarious sign at the front door caught me !…read more Very fun eclectic furniture pieces . ( think great photo ops) Local & beyond . Had a wonderful experience and convo with one of the staff members here . Yes ! They will ship to you .

I can always find unique, reasonably priced furniture here. They also have great decor to accent…read moreyour home. Their designers are very helpful as well. I recently moved out of state, but was visiting Ft. Worth and stopped in. I found a great coffee table that I absolutely love and it fit in my car for the return trip. I highly recommend this store.

Ok, I have to be honest and say how much I miss shopping at Big Lots. I then found this store in…read moreSouth Irving! The store is located in the shopping center that includes Lowe's. I was a little surprised how messy the store was. I guess it had been busy and the clutter was from that? I found a few bargains, even when I was rushing. I encountered two staff members who were super personable and friendly. I will return to see what else I can find, but probably earlier in the day and when I have more time to shop.

This store is nasty!! The employees are rude, slow, and just dont care! Avoid like the tetanus shot…read moreyoull need touching the bathroom door!!

This place is absolutely amazing. Great quality furniture at fantastic prices and even better…read morecustomer service. We got an entire living room for $2k with coffee table, end tables, area rug and 4-recliner sofa/love seat with storage and power. Very pleased and highly recommended.

Generic crap you see everywhere else. No variety, limited selection. Waste of time. What else can I…read moresay?

Ok selection. Found what I was looking for and there was a great discount. The employees were also…read morehelpful.

I had a very disappointing customer service experience at the Grand Prairie location…read more I attempted to return a few seasonal items due to better pricing at another store. While there, I noticed the newly discounted price was even more attractive so I decided to repurchase. As a Perk member, I understand the store promotes benefits such as hassle-free returns and no questions asked. In the past, I have never experienced any issues with returns or repurchasing items at adjusted pricing. But on this visit, the store manager, Cassandra, refused to honor the store policy stating that we do not do price matching and that I cannot return items and repurchase them. First, I never asked for price adjustment; I simply stated that I was returning them and then repurchasing them and buying more of the same items. I reference the return policy which was right on the counter and ironically, she stated that was not applicable to me. I asked her to please call her manager over. She left and came back after a few minutes with the store director, Lory, who agreed with her. I asked both managers to clearly explain how my return fell outside of policy guidelines, especially since I had my receipt and was well within the return window (less than 30 days; as a perk member you actually receive additional 30 days to return). Initially, they declined to assist. It was only after I asked how to escalate the matter that the director agreed to proceed, noting that the transaction required manual input because the system would not automatically recognize it. They even had the nerve to question why I was returning to this store vs going back to the store of purchase, which was located in Oklahoma (not sure why in heck this was a concern but truly showed me their ignorance). The overall interaction felt unnecessarily confrontational and inconsistent with the customer-friendly policies the store advertises. I left feeling frustrated and disappointed by the lack of professionalism and clarity. Based on this experience, I cannot recommend this location. I guess the term "the customer is always right" has been tossed out the window. I'm afraid to even question what happened to common sense? I wish there was an option for a "No Star" rating because they surely earned it with this one!

We just moved to the Grand Prairie area and needed living room furniture. Found By Design here on…read moreYelp! With Heinrick's assistance, we got exactly what we needed for many, many years to come. Went into the store at 3 pm, had the furniture delivered by 6:30 pm! Granted, we bought some of the furniture from the showroom floor; it will take about 4 weeks to get the remaining Stressless chairs. This Norwegian furniture is of top quality. The delivery guys were delightful to have around. Very pleased. If you are looking for furniture that will last a lifetime, drop in to By Design.

I got a beautiful green leather chair from them, which reclines, and a matching ottoman. I love…read morethese pieces! I was eager to have them right away, so I took the floor model, but you'd never know it by looking at them. I'm quite pleased!

This isn't so much a thrift store, as much as it is an outlet store for higher end clothing shops,…read moremainly Anthropologie. The entryway has several severe warnings that rough and rude behavior will not be tolerated. I can only imagine that aggressive resellers have made a bad reputation here? I didn't witness any shenanigans on my visit. The store is a treat! Lots of feminine frilly dresses arranged by size and color. They are pricey to start - so the discounts even at 50% don't push you into super cheap territory. Think $128 dresses offered at ~$65. If you're looking for an outfit to wear as a wedding guest, a date night dress or you just want to add a bit of girly whimsy to your life, this is the spot!

Only really giving it a three out of five because the men's section is a fraction of what the…read morewomen's section is a majority of the store is women's clothes from different places like free people, urban outfitters and this is a discount resale store, it would be nice if there were more selection for men's.