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    The Garage Door Team

    5.0 (1 review)

    Services - The Garage Door Team

    Automatic garage door installation

    Garage door or opener repair

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    2 years ago

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    Rise & Shine Garage Doors - Reinforcement Strut Installation

    Rise & Shine Garage Doors

    (64 reviews)

    Downtown St. Paul

    I used Rise and Shine two years ago, after my old garage door was damaged by hail. Therefore, when…read moreI needed a service call recently, I contacted Rise and Shine and was able to get someone to come out the very next morning. Rise and Shine took care of my issue and I started to discuss my old, very loud, chain driven garage door opener. The repair person was Dan Deluka, who after the service call, took the time to update me on the advancement of garage door openers in the last 20 years (the age of my opener) and what I would gain by replacing my old, noisy opener. I want to stress that I was one who asked to be educated; it was not a case of Dan trying to sell me an opener after the service call for the door. Dan did a great job of explaining the options and the improvements made since my old opener was installed. In the end, I decided upon a model. Dan was able to install it in a very short amount of time and I was completely satisfied with both the product and the installation. I have found that, although Rise and Shine isn't the least expensive option, it's a company that stands behind their products and services. This means a lot and it's the type of integrity and customer service that is very rare these days. I confidently recommend this company and the management that runs the company.

    A garage door spring broke and we were stuck. Rise and Shine arrived within a couple hours. The…read moreassessed the issue and provided 3 options for repair. I chose the option with high quality materials and lifetime guarantees. Tech was personable and professional. The job was complete promptly and we are back up and running. Very happy customer!

    Olympus Garage Door

    Olympus Garage Door

    (4 reviews)

    I called, and they booked my appointment for the next day. They ended up rescheduling for a later…read moretime, which is fine. When they arrived, they told me they couldn't provide a quote until they took it apart. Once a part, they told me that the springs would be $900 each. I told him I was not willing to pay that much, so he lowered the price and warranty. He told me it was the cheapest spring that they carry. He was here for 35 minutes and charged me $475 for labor, plus $65 for the service call, and the springs, on top of that, for a $2,000 plus bill. The installer was very good, but I would get the estimate in writing before letting them start on your door. It's absurd to pay that much for 35 minutes of work.

    Misrepresentation of where they were from, thought I was utilizing a local company. Estimate was…read morerequested for a broken spring and an appointment for that was scheduled, they called and stated the driver had a flat and requested a later appointment time. technician didn't arrive until after that appointment window had passed. Technician gave an estimate on labor cost before starting but said he couldn't give an estimate for the parts until he took it apart to see what all needed to be replaced. Once it was dismantled he then gave my husband a quote to replace both springs and both drums (noting you HAVE to replace both springs) and showing damage to the drums that was not noticed or noticeable before he took them down (door still opened smoothly so unsure how they were so damaged). Price quoted PER spring was $900 (more than we had expected the entire repair to cost), husband asked what other options there were and the only other option was the same spring with a shorter warranty for $600 per spring. As the door was dismantled and we had no other options he told him to make the repair. I approached the tech to inquire about the price as it was far higher than expected and I was met with some attitude and was told that the springs are high quality and American made and the other springs that I was probably looking at would need annual maintenance and these don't. It was a bit aggressive and I didn't get much more of an explanation than that. the receipt was hand written with no details regarding parts and part numbers. I asked for this information and was told they would register all of the warranty information and was quickly shown the spring on a website. I attempted to look up the part but you need to register and be approved to get into the website. Repairs are done and garage door works, hopefully it stays that way, but cost nearly $2,000. Using scare tactics, dishonesty and price gouging and now that I have dug deeper it looks like it's common practice for them.

    The Garage Door Team - garage_door_services - Updated September 2026

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