1. The Gardner's

    1. The Gardner's

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    Lacey, WA

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    The Gardner's

    5.0 (1 review)
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    Services - The Gardner's

    Disease management - shrubs

    Insect management - shrubs

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    11 years ago

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    4.7
    (39 reviews)

    We've been updating our house and had asked for a quote a long time ago. I remember how polite and…read moregenuine Samuel was, so I emailed again to do the work after we made some other fixes to the home. He came back out, discussed the work, and was patient with me as I sent many emails revising the work. They just came out and did the work this week and they did an amazing job! Our yard looks better than when we bought the house. I will definitely keep them in mind when we make more updates to our yard!

    In all fairness, I waited a while to see how things would settle, but my opinion hasn't changed:…read morethis is a horrible company that did more damage than good. They were supposed to trim a laurel hedge, but decided to only trim it as far up as they could reach without bothering to do the upper couple of feet. It is a horrible mess. They were supposed to re-gravel the driveway, but, brought such a fine-grade gravel that it was more dust than stones. I spoke about that and Sam Hill, the owner, said "It'll be fine once it rains." NO it's not. Most of the "gravel" blew away. It's a lumpy mess. I had also specified that I wanted the gravel to go all the way out to the edges of the current drive. I even said "I want it wide." Wasn't done. I complained and Sam said, "It looks like a nice, strip up the middle." He said if I wanted it out to the edges, he could write up another bid!!!! I had gone out the day before and weeded and made the edges of the drive very clear. These lazy people didn't even bother to move a trash can that was at the side: they just left it un-graveled. They didn't spread gravel over the entire area that is the turn-around either. You can see where they just put their gravel around in patches when they thought they could get away with leaving the old gravel. They cut a 50-year old lilac down to the ground for no reason at all. Apparently, Sam's parents own a nursery, so he "made it right" by putting 2 inch tall cuttings in its place. I objected because lilacs are very slow growing. Sam said "Oh, no...they grow really fast." NOT TRUE. I then went to a nursery and picked out a 4 foot tall lilac that would still not make up for the towering one that had been destroyed, but would be better than cuttings. Sam said he'd go get it. Well, he must have gone back to mom and dad again. They planted a one foot tall weakling that is now dead. I wanted them to plant something to mask my neighbors fence from view. I said something flowering, like a dogwood or cherry. I expected someone who calls himself a landscaper to know plants; to know what would grow in the space indicated. I babied that tree for months, but...it's now dead, too. So, thousands of dollars went for damage and ignorance and laziness and refusal to repair what they ruined. DO NOT USE THESE PEOPLE.

    Arbortec Tree Solutions

    Arbortec Tree Solutions

    4.8
    (5 reviews)

    Dane and his crew worked on my yard yesterday. The result was excellent. They left the job site…read morecleaner than it was before they arrived. Dane also cut up and removed an enormous stump that the floods had left on my property. I recommend Arbortec for their skill and hard work.

    Needed to get our dead tall tree down in our backyard. Theyre a little hard to contact at the…read moremoment as they have their phone system set up where if you call, you head straight to voicemail, and they will call you back. They are currently working on getting this fixed. Due to that, it took a while for us to finally schedule them for a free estimate. They were late than the planned time we asked them to come in, but it was only an hour late. After getting their free estimate and consulting with others, we decided to move forward with Arbortec. The reason why was because he seemed very knowledgable in what he was doing compared to the others we talked to. Plus, their pricing is super reasonable. Even with how far of a drive they have to make, it didnt affect the final pricing. They came in the next day right in the morning just as they said they would to take down the tree. Wasnt late at all. They did a fantastic job. He said he would get this down in 4 hours and he definitely got it done in 4 hours. Once complete, he said he would come back in 2 weeks to grind the stump. It had been 5 weeks of texts and calls and he finally responded. Keep in mind though that his work phone isnt the best and has noted that it tends to ignore calls. Texts wont send to his phone immediately. Feeling bad about this, he recommended us to another vendor that lives close by and would come by on that day. Overall, we still recommend Arbortec. Just be willing to be patient with them.

    The Gardner's - landscaping - Updated July 2026

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