The process of selling one home and buying another can be a bit like childbirth. It's a good thing you never remember how challenging the process is or you'd never do it again. My husband and I recently decided to downsize from a much-loved two-story home where we'd lived for 15 years to one more appropriate for our needs at this point in our lives. Having been out of the real estate market for many years, and knowing how crazy the Austin market has become, we knew we needed a hands-down pro to help us through the often complicated and emotional process of relocating. We've known Gary and wife Mel for years both personally and professionally, so we were very comfortable hiring the Gentry Group to get things going. Gary came to our first meeting armed with competitive analyses, resources for decision-making, references for other helpful consultants, and a strategy for selling. Not only is he outstanding, but his entire operation is backed by a professional, talented, and communicative team (yea Claire!) who was there for every question we had. We were walked through two entire processes of negotiating on a new house (never fun, and an area where you definitely need someone with lots of experience in the Austin market) as well as the staging and selling of our old house. Which, by the way, we sold for well over what we were expecting, with multiple offers, in two days. Whether you're new to Austin or already here and wanting to relocate, trust all the reviews you read here and call Gary at the Gentry Group. You won't regret it. read more

I recently bought & sold a house with the Gentry Group at Keller Williams. Although moving is a stressful event, Gary, Mel & Claire did their best to make the process smooth & problem free. I was very impressed with their customer service. I never felt pressured, bothersome or uninformed. I felt supported in whatever decision I made. Whenever I spoke or met with any of them, I received their undivided attention and felt like I was their only customer. I found this very refreshing & outstanding. I have known Gary for 25 years. He sold me my previous house then. I sought him out for this move because of his customer service 25 years ago. It has only gotten better. Twenty-five years ago during my house hunting, I became ill. Gary stopped by one day as I was getting ready for a MD appointment. Gary did not want me to drive by myself. He took me to the appointment, waited for me & drove me back home. This is the type of person he is. If you want someone who will give you good advice, work with you to meet your needs, treat you with repect & courtesy, I highly recommend Gary, Mel & Claire at the Gentry Group at Keller Williams. read more

Gary Gentry and his team are just the best. In 2012 a friend recommended we use Gary to find a home. We were starting a business in Austin, and so we wanted to keep our investment small. Gary treated us like we were buying seven-figure property. Last year, my wife and I decided to build a home. We called Gary to help us with that purchase and with the sale of our current home. Gary and his team once again treated us like we were their most valuable customers. Gary does his homework. He's a scientist when it comes to how he analyzes the market. His team keeps everything running smoothly. Gary's plan to sell our home went like clockwork. We had multiple offers within days of putting it on the market. My wife and I were extremely pleased, but not surprised. On the purchase of our new home, Gary used the same careful approach to make sure everything we wanted from our builder was fulfilled. The builder did a great job, and Gary helped make them even better. I tell everyone about Gary Gentry and his team because it doesn't matter if you're buying your first home or your dream, they are going to do what they say they will do, and more. read more

The Gentry Group was amazing to work with throughout the entire process of purchasing our home. We found them to be extremely knowledgeable and very responsive every step of the way, from educating us about the different areas/neighborhoods of Austin, to submitting an offer and closing the deal. They weren't pushy like other realtors we have worked with in the past, who were trying to get us to put offers in on any house we would look at. Instead, Gary and his team took the time to truly understand what we were looking for, and offered insightful advice on any house we were interested in without trying to push us one way or another. And where it mattered most, getting our offer accepted, Gary came through in a big way, securing the first house we put an offer on. From there, Claire was tremendous supporting us through the close process, setting up inspections, ensuring the sellers were providing all necessary documents, and negotiating the price down after some unexpected repairs were found to be needed. All in all, the Gentry Group could not have been any better, and I would highly recommend them. read more

What? Only five stars available? The Gentry Group definitely deserves at least 10! This was my first experience in selling and buying a brand new home on my own, and it simply could not have gone more smoothly. Not only do Gary and Mel have incredible expertise about the Austin housing market, they are also delightful to work with. Gary spent so much time with me making sure I considered everything I needed to evaluate in both the selling and buying processes. Their help in staging my home enabled me to have three contracts within 5 days of listing. And then there is Claire! I cannot think of enough superlatives to describe her work ethic. Some that come to mind are knowledgeable, helpful, diligent, kind and patient! She took care of all my questions and every issue that arose from contract to closing on both my sale and purchase of a new home. Because of her market analysis, marketing and pricing skills, my home sold in 6 days with a contract above my asking price and a comparable back-up contract. Gentry Group - You Rock! read more

If we could give 10 times as many stars, we would. And then some. Mel, Gary and Claire are an amazing team who work with an incredible level of determination and integrity. Over the past 4 years, they helped us buy (and eventually sell) our first house. And they just recently helped us find our dream home in central Austin. They know the Austin area inside and out, and patiently helped us through every step of our home search and eventual closing (a 7 month process, with about 10,000 questions from my wife and me). At one point, Gary steered us away from what would've been no doubt an easy and lucrative sell for his team. He felt it wasn't right for us for a number of reasons, and it turned out he was exactly right. When I tell friends about our experience, most of them say their home buying process (with other realtors) was not even close to being that comfortable, enjoyable, or trusting. Whether you're a new homebuyer in Austin or a longtime resident looking to make a change, there's none better than the Gentry Group. read more

I thought I was well aware of the pace of the market here in Austin before I started, yet I was still stunned at the reality of the situation once I actually started looking at homes. All three members of the Gentry Group, namely, Gary, Mel, and Claire, were very responsive, worked with my unpredictable schedule, and patiently answered questions and explained things along the way. Amazingly, with the Gentry Group's work, I was able to purchase the first home I really liked (on the market less than 48 hours with double digit offers). The Gentry Group worked hard late on a Saturday night and on a Sunday morning putting my offer together and negotiating with the seller. They had great knowledge of the neighborhood and schools and knew exactly what to offer and how to make my offer stand out to the seller. They also had great recommendations for a lender and home inspector. I know with certainty that I chose the best team! You will be thankful if you do the same! read more

The Gentry Group is absolutely wonderful. My wife and I were relocated back to Dallas and immediately called on the Gentry group to help us in the transition. Gary was at my house a couple of days later with a VERY accurate market analysis and some great advice. We followed his and his teams advice for listing, staging, etc. and our house went under contract in 3 days in a market where 30-60 was normal. This was our second home to sell but we still had questions in the process. Claire was fantastic in giving us clarity around our questions or concerns and was always very timely. I felt as if I didn't have to try to remember things to do or papers to sign. If it needed attention Claire was on it. I will recommend The Gentry Group to anyone relocating to Austin and hope to use them again someday when we return! Truly experts in Austin and hands down, great people who do quality work and that you can TRUST! read more

Everyone at the Gentry Group is as friendly, helpful, and knowledgeable as you could possibly hope for in a home buying experience. My wife and I were first time home buyers, and Gary, Mel, and Claire were a pleasure to work with. They provided invaluable insight and wisdom into the home buying process. The best parts of working with the folks at the Gentry Group were: A) They made us feel like their most important/only client B) They gave great unbiased advice, pointing out the things that we would have missed, and helping us evaluate the pros & cons of the houses we were looking at C) They worked quite literally day and night for us to make sure that we were happy All in all, I would definitely recommend the Gentry Group if you're looking to buy a home, and I would definitely hire them in the future if/when we decide to move again. read more

Over the past 20 years I have employed Gary Gentry and the Gentry Group, Keller Williams Realty, four times. I've also called them here and there for assistance or to check how the market is doing to see if it's a good time to go house hunting. I've dealt with Gary, Mel, Claire, and Emily. Nothing but straight up honest professionals who know how to get things done! If you are looking to buy or sell a home, or need any other real estate assistance this is the team to choose. Saying that Gary knows the housing market is such an understatement. This last house I purchased was the first time doing so on my own, so I was a bit nervous. Gary walked me through the process and "held my hand" the whole way. What a great buying experience, as always from this great team! read more

My husband and I are so impressed by The Gentry Group. We live far from Austin and they recently oversaw extensive updating of our property there, followed by a very quick sale. Gary, Mel and Claire responded promptly to emails and took time to listen during phone calls. They are the most professional of professionals. Many times they delighted us with how soon we got a well-thought-out response to an email, or by making suggestions that helped us out along the way. Gary is amazingly knowledgeable about the Austin area and the real estate market. If it's in Austin and has a roof on it, he knows about it and probably has a good idea of the value per square foot. We highly recommend The Gentry Group to anyone wanting to buy or sell! read more

This week marks one year since we purchased our condo. This move was a huge decision for us and we cannot imagine how we would have faired had we not had The Gentry Group - Gary, Mel and Claire - to lead us through this. Their commitment to finding the "best place for us", their follow-up on the most challenging details as well as the smallest concerns, their communication with all parties involved, their tireless and creative commitment to making this purchase happen, along with their honesty, integrity, kindness and caring made our home purchase possible! We still remark "we love our condo" and "we love our condo's location!" The Gentry Group is so much more than "just" a realty company" - they truly are a full-service realty company. read more

I cannot recommend Gary and his team enough, especially for first-time homebuyers. We were pretty intimidated by the process, but Gary and his team walked us through each step. There was always someone available to answer our questions and to make sure we were submitting paperwork promptly and correctly. As first-time homebuyers we had a first-time homebuyer budget, but Gary didn't treat us any differently from other clients. He gave us all the time and attention we needed to feel confident in buying our home. He also knows the market extremely well and wasn't shy about talking us out of a home if he didn't think it was a good investment. We love our new home, but will be giving Gary a call in a few years when we are ready to upgrade! read more

To anyone considering selling or buying a house in the Austin area, you won't find a realty group any finer than the Gentry Group. We recently went through a difficult time with our mom's passing and the need to sell her house. Gary was recommended by her best friend and we couldn't be any more pleased. He was extremely thorough in his research and presentation on our first meeting and this continued through the sale. Claire was just awesome with all of the details and keeping things on track. We listed on a Friday and had a full price contract the next Monday! The sale went through within a month and we are all so thankful. I wouldn't think of using anyone else should the need arise again. read more

Gary sold our house in 2014 in one day! We can't say enough positive things about Gary, Mel and Claire! They know Austin Real Estate and what it takes to make a quick sale at a fair price. All of their advice was on the mark. They answer emails and or telephone calls quickly too! They are trust worthy and their word is golden. You can trust that what they say they will do they do and what you should do should be done. We took his advice and the advice of the home stager. Gary had sold 2 houses for our friends and that is the best recommendation I think you can get. We highly recommend The Gentry Group to anyone wanting to sell their home quickly and for market value! read more

Moving across the country and buying your first house is a stressful and difficult task but Gary, Mel, and Claire from the Gentry group made the entire process easier. Not only did Gary take as much time with us as we needed to find our dream home but Mel even gave advise for school districts in the area. Claire was a key component as we neared closing while she handled ironing out the details between our agent and title company. She would send reminders on locations and times and make our phone calls to both. In the future we will definitely use them for buying and selling all of our houses. I can't imagine going through this process with anyone else but the Gentry group! read more

The Gentry Group is a fabulous team to work with!!! I can't say enough about Gary, Mel and Claire and how absolutely wonderful they are to work with!! We moved in 2009 to Austin, Texas and he helped us buy our first Texas Home! He was spot-on on all his recommendations and analysis. He recently helped us again with the sell of that home so we could upgrade to another home! His recommendations and advice and guidance was AGAIN spot-on! And Claire was absolutely amazing in all her help and patience while working with our international buyer! Both Gary and Claire come highly recommended by me and should I sell again he will be my first call! read more

We have worked with Gary for two homes now. One we bought and one we sold. I cannot say enough great things about Gary and his team! Gary is just super knowledgeable and he is always looking out for his clients' best interests. He has always kept us informed of what's happening, next steps, etc. On this last home sale, we had multiple offers and ended up with an above-asking sales price on our home. Gary has multiple resources he provides, including a staging consultant. I'm positive we would not have had the same experience with another realtor. Gary is truly fantastic and we will continue to use him and highly recommend the Gentry Group. read more

There's a lot to love about The Gentry Group!! We've known Gary for over 10 years and have trusted him and his wonderful team in that time. He's sold our homes and been with us through purchases and has never once made us doubt our decision to use The Gentry Group. I only recommend Gary to friends and family searching for an excellent, experienced realtor, who knows the Austin market like no one else! He is the real deal and an agent you can trust to sell or purchase your home. He constantly goes above and beyond to provide the best experience we could dream of! Thank you Gary on another seamless transaction!! (We closed today! Woo!!) read more