Drew was exceptional to work with from start to finish. He communicated clearly throughout the entire process, addressed any issues that came up with impressive speed, and kept us informed every step of the way. What really stood out was his deep knowledge of the Austin area. I'd highly recommend Drew to anyone looking for a real estate agent in Austin. We'll definitely be working with him again and referring him to friends and family. read more

I had an outstanding experience working with Drew Johnson as my real estate agent. From start to finish, his communication was incredibly thorough--he consistently kept me informed, answered every question with patience, and made the entire process feel seamless. His knowledge of the Austin real estate market was truly impressive and gave me full confidence in each decision along the way. Drew's professionalism, expertise, and genuine support made me feel comfortable and confident throughout my home purchase. I'm truly grateful for his guidance and would highly recommend him to anyone looking for a reliable and knowledgeable agent in the Austin area. read more

Working with Drew was an absolute pleasure. Even in a challenging market, he made the entire process of selling my home feel manageable. Drew has a unique ability to demystify what can otherwise be an overwhelming experience. His deep knowledge, calm professionalism, familiarity with the Austin market, and strategic insight made a huge difference every step of the way. I learned so much from Drew's expertise. He helped me understand what actions I could take as a seller to set my home up for success, and his advice worked! From pricing and presentation to timing and negotiation, Drew brought a thoughtful, professional lens to everything. I can't recommend Drew enough--he's a standout agent and a genuinely great person. read more

I just completed my 6th real estate transaction with Drew in the past 7 years. Each time he impresses me more and more and makes the buying/selling experience easy and convenient. Unfortunately on the day we were selling my last house, a leak under the sink left my place flooded. I moved out of state, so Drew sprung into action, let the water restoration people in and guided me in the experience. Drew worked with the buyers agent and not only kept the buyer but we turned it around to sell in 2 weeks. All while i was 1300 miles away. Also to put things into perspective, I had to work with a different realtor to buy my new home up north when we moved out of austin. It was a really bad experience and truly illustrates how great my service was with Drew Johnson. I can't recommend working with Drew enough. I'm happy to provide a reference call if requested. -Nick read more

Drew has been the go-to guy for all of our recent real estate needs, and whether it's identifying great tenants for rental units or facilitating the sale of properties in a challenging Austin market, Drew's deep expertise and friendly demeanor help to make the process as headache-free as possible. I wholeheartedly recommend Drew to anyone who is looking for a real estate professional in the Austin area. read more

I have been working with Josh Giffin on apartment hunting. He is so extremely helpful and professional. He truly is willing to go above and beyond to help you with you search. For me personally, I am being relocated for my job and he has made the process so easy and simple. He legitimately ran throughout the complex to show me the pool. He also sent me a ton of places I hadn't seen in my weeks of searches. I am so thankful for him and all he has helped me put with! read more

I'm not proud of what I put my locator through. I asked for help finding a short term lease or a lease that I knew I could break with a minimal penalty. And despite that I toured 11 different properties until I found the right vibe for me. If I knew what I was looking for it would've been a lot easier. While I wasn't the perfect client, these guys were patient and there to answer my questions the whole time. I loved being able to text Drew what I was liking/disliking at properties and getting feedback. He also helped me navigate which neighborhood would be the best fit for me and helped me save thousands on my rent. I ended up getting a larger apartment, in a nicer neighborhood, and paid less than my budget. These guys rock! Highly recommend them for you next apartment search! read more

I have found that apartment locators are pretty bad at what they do. That was my experience 20 years ago, and again recently. Even the ones that said they pull data from 95% of all apartments, actually didn't. I was always able to find many apartments that were way cheaper and way closer than agents who that's all they do. Josh Griffin was the first person that i have ever found that could actually mine all the data i needed, and super fast. No one else that i found could search apartments by year built. But Josh was able to go even further than that and pull 1 and 2 year old apartments that still had units that had not been lived in yet because some of the buildings came available later as the complex was finished out. These guys seem to be way savvier then the rest of the market. Give 'em a try. I didn't know whether to do 4 or 5 stars only because i didn't use them long nor the other agents. read more

Josh was very helpful assisting me find my apartment with a very complicated situations but he provided me an excellent job, thank you very much, I would highly recommend him to my friends and relatives. Myriam at the Domain read more

Great apartment hunters! Responsive, reliable, and honest. We recently moved from New York to Austin, and Josh Giffin at Austin Craft Realty has been an incredible help in finding the right apartment. Josh was very responsive every time we sent an e-mail, and was diligent in answering every question we had. After giving him some of our criteria for the apartment, he sent us a list of possible properties and specific units that he thought fit our budget and other criteria. There's a lot of legwork that goes on back there, since prices and availability changes daily for apartments in Texas -- but these aren't always reflected on the properties' website. Josh called dozens of times, even while we were on tour, to find the latest information. On the tour day, he accompanied us to every single property and toured with us the whole time! He never even slightly pushed us to decide one way or another, and let us carry the discussion and do all the talking and asking with the properties (and in between). That put us really at ease, since we didn't feel any pressure to make a decision then and there. He was relaxed but attentive the whole time, and was able to quickly troubleshoot any issues in terms of scheduling and seeing places. Josh followed up with us at the end of the day and even sent us some photos of the two place we had liked best. Overall, we couldn't have asked for a better experience. Thanks Josh and thank you Austin Craft Realty! read more

Chris Rodriguez at Austin Craft Realty is the BEST! He made my move seamless. He totally got me. He helped me find my new home with all the amenities I wanted plus so much more. He's a cool dude with a lot of knowledge of Austin and has great taste in music! If you are making a big move or just one across town, I highly recommend Chris.... Also, thanks for the amazing Yeti mug!!! I use it everyday at my beautiful new pool! read more

My wife and I have recently relocated to Austin, TX from Santa Clara, CA. A few months prior to the move, we decided to try to find a apartment. I had heard about apartment hunters that work for a realty office. I reached out to Yelp and saw Austin Craft Realty at the top of the list. I found the apartment hunter, Taylor James, and she reached out to me. We spoke over several weeks about the areas we were looking at, price points and commute. I did not know my office location quite yet, so after seeing a few lists she sent me, I decided to wait and stay with a buddy until I could look more closely and be down here to look in person. Once we got settled I reached back out to Taylor. She worked right away and found me several apartments to look at. We made a appointment. On the day we were scheduled to see 4 properties. She mentioned one or two she didn't think were as nice or were not in the most favorable areas, which I very much appreciated the honesty and willingness to find me a good home, but she wanted to show them to me for the closeness to my price point I was looking at. The second property of the day was perfect for me and my wife as it was close to work and super nice also in a very nice area. I immediately applied and was instantly approved. We move in this month! Taylor was so patient and incredibly responsive through the whole process. We will totally be back when we are ready to buy a home. Austin Craft Realty is a very amazing office with incredible staff like Taylor. If you need to find an apartment in Austin areas, go to Taylor James, she is the best I have ever worked with, so friendly, outgoing and amazing at finding you the right place. Thank you Taylor and Austin Craft for a amazing experience into our new state and making it all go so smoothly. See you soon when we are ready to buy our home! read more

The best of the best! I was about to relocate from Chicago to Austin and reached out to a craigslist ad. Mr. Chris Rodriguez reached out to me and was beyond helpful. I am in the business and know good service, Mr. Rodriguez is definitely top-notch five star, the best I have seen. He was so responsive, went above and beyond to find me and my dogs at the apartment we were looking for. He went to the property to check out the apartment himself since I was relocating from out of town and he wanted to make sure I would be happy and the apartments were upto my standard. Who does that these days? So many agents just want to get you in and move onto the next client, but not Mr. Chris Rodriguez. This talented real estate agent wanted to make sure the apartment was exactly what I was looking for and gave me comparisons in the area. Even though my move did not happen to Austin, but I highly highly highly recommend this agent. If you want WOW service, you got it here!!!! read more

Josh Giffin was a huge help when I was looking fora place in Austin. He was responsive and went to a couple locations just to take pictures for me since I was living in another state. Communicated with the property managment to get me the best deal and was there to answer all my questions. Thanks again Josh. Patrick read more

Matt at Craft Apartment Locators did an excellent job of finding me top-tier apartment complexes here in Austin. After what I thought was an exhaustive search of every apartment complex in town, I came to Matt as a last resort to see if there were any complexes I missed. (I'm a bit of a perfectionist and want to look at every possibility before I make a decision -- not easy nor practical when it comes to choosing an apartment, mind you!) I was kind of picky, looking for specific things that are hard to filter for on apartment hunting websites, things like "5 years old or newer," "high floor units," "light finishes and lots of natural lighting" while still remaining in-budget. I gave him a really thorough list of properties I had considered and my feedback on them. Matt surprised me with an equally thorough list of apartment complexes I hadn't come across in my search and gave me hope to continue searching for my perfect apartment. He was quick, responsive, thorough, and knowledgeable, and extremely organized when it came to setting up tours for me so that all I had to do was show up! Matt made my search easy, and I was truly impressed that he was able to come up with some new complexes that met my criteria even after I spent weeks and weeks searching prior. Thank you, Matt and the Craft Apartment Locators team! Highly recommend. read more

I was having some bad luck with apartment locators until I responded to a post from Chris Rodriguez on Craigslist. Chris went above and beyond in finding the perfect place for me. Chris was very responsive and quick, providing me a list of viable options right away and giving me many details/insights into why he chose each, which was really helpful. Chris really seemed to care about my well being. He spent the whole day with me and my friend and came to each potential site with us. He was able to give us insider info on many properties which really helped with my decision and gave me confidence that I'd be in good hands in any of the properties he showed us. Would love to work with Chris again for any future searches! read more

Josh was very helpful in assisting me with leasing my new home. I would highly recommend working with him Thank you So much Mr Josh read more

If you're considering finding a place in Austin on your own, don't bother; it's far more trouble than it's worth. I tried to look on my own and all it did was cause stress for my SO and me. Upon this realization, we decided to enlist the help of an apartment locator and we went through a good swath of them before stumbling on Nick Pierce, a recommendation from a new colleague of mine. Trust me, we worked with a good 3 locators prior and were about ready to just give up. I was reluctant to enlist Nick's services because a bi-product of Austin's booming real estate market is that there are (what seems like) thousands of realtors, locators, you name it...some amazing, some not so great. I decided, what they heck, I'll give Nick a call and we can see what happens. What's the worst that can happen? (BTW, great time to mention that locators' services usually come as no cost to you as the client) I thought to myself, "If he's just another locator who sends me like a lamb to the slaughter to tussle with some of Austin's horrid and often-times daunting leasing people, I'll just stop answering his calls/ texts/ emails and we'll just live at the next place we tour. Not the case here. Nick was EXTREMELY prepared with suggestions and tidbits. Looking for a place sucks, especially when you're on the verge of being homeless (Melodramatic exaggeration to convey that my lease was nearing its end), so it was extremely reassuring and helpful to have someone advocating for me, whom I felt comfortable calling and texting and gleaning the occasional bit of relationship advice from (my SO and I are moving in together for the first time, these life choices test your resilience and a free counseling service is nothing to poo poo at). Nick met us at every location promptly and even offered to give us a ride when we had trouble navigating from point A to B for whatever reason. He had ready-made sheets with our information on them to hand to the leasing agents and had no qualms about calling these agents, so I didn't have to (after your 5th visit, you'll begin to take solace in and value this perk). Jokes and exaggeration aside, we really went through the ringer on this apartment hunt and without Nick, I'm not sure if we would have been capable of mustering the strength to continue the hunt and find the BEST place. The man's been around the block and knows what you'd like better than maybe even you do. Very astute, attentive and helpful professional and you'd be a fool not to assert yourself onto his list of clients. read more

My wife and I just moved here from the west coast and didn't know the city very well. We knew we wanted to live where a car wasn't needed. Ryan Parr totally took care of us. He set up appointments to see a bunch of places quickly. He accommodated our schedule and had great advice on the pros and cons of each building and part of town. If any of the new friends we make in Austin need to find a new apartment, I won't hesitate to recommend Ryan. read more

Hands down, Josh Giffin at Craft Realty was a lifesaver! My current lease was ending and with a change in jobs and a bunch of other things going on, I did not have the bandwidth to also be sorting out an apartment search. Josh was very attentive, listening to my needs and budget and giving me a bunch of options to choose from. There was no up-selling anything out of my price range, no switching to look in neighborhoods I wasn't interested in, nothing that made me feel pressured or rushed. Not only that, he KNOWS Austin and he understands how people fit into this city. He's not just trying to put people in apartments, he considers everything from your job to your lifestyle to your hobbies to find the perfect spot. I would recommend him to anyone, seasoned Austinite or newby from California. He will find you your new home! All that said, Craft Realty brings Austin cool to the real estate search and I'm so glad I was able to work with them. Overall a 5 star experience! read more

Being a home inspector, I work with a lot of agents. Working with Josh Gifford's was great! It's nice when an agent shows up to the inspection and actually cares about the clients purchase. I do recommend calling josh with your real estate needs! read more

I had the luck of being introduced to Callie by a colleague 3 years ago and she helped me find the perfect first apartment when I moved to Austin. When it came time to find a new place this fall, I did not hesitate to reach out again. Callie is professional, thoughtful, and clearly passionate about what she does which made my 2nd move as easy as the first. She'll take into consideration exactly what you are looking for and comes back with a list of options to suit your needs. Best of all, Callie will meet you at each location, even offering to drive, and advocate on your behalf with the (often pushy) property management staff asking all the right questions to make sure you're getting the best deal on that perfect apartment. If you are just moving to town or have been in Austin forever, I would highly recommend you reach out to Callie to help you out! read more

Nick at ACR was fantastic, and a pleasure to work with! He showed me a number of different properties until we found one that I loved. He had all of my 'needs' as criteria in our search, and went the extra mile to show me places that accommodated all of my 'wants' as well. He was always punctual, professional and made sure to follow up as needed with both me, and the various property managers we dealt with. Aside from being a locator, Nick is a solid dude who I will remain friends with for sure. If you're looking to find your new home in the Austin area, start with Austin Craft Realty-- throughout the past 3 years they've now found me my last two apartments, and I couldn't be happier with them. read more

I moved to Austin this month and Holly helped me find my place. Hands down, Holly is the best realtor to help you with your needs! She was professional, organized, worked with what I needed and found me the perfect home. I came from out of state and weeks before I did she was emailing me lists of apartments that I could shop through. She was extremely quick at responding to my emails and phone calls and made me feel very confident in my move to the city. She is very knowledgable about Austin and was very open and honest with me concerning my needs and wants. I can't thank her enough for what she did! If you go through Austin Craft Reality ask for her Holly! read more

Josh made this process quick, easy, and painless. He was very kind, professional, followed up in a timely manner and was on top of updates. Highly recommend! read more

When I first started the process of moving to Austin, I checked out several Craigslist, Rent and Apartment guides for weeks. Once I narrowed down my favorite locations and kept scanning the properties I decided to call a couple of apartment locators whose ads kept showing up in Craigslist. I called them (Chris Rodriguez and the lady with the high hair and glasses). I received an initial response back from both, but the lady dropped the ball and never came after my business. Chris did and I liked that initiative and follow up. Before I even started my move from Vail to Austin, Chris had sent me some suggestions based on my desires -- not his or some apartment's bonus to locators. Chris went out of this way to find me a place to park my Uhaul before I even arrived in Austin and he sent me more suggestions. Once in Austin, Chris met me that next morning and had several places lined up for me to view. He had a place that I would never have found on my own and when I went inside, I knew that was my new home. It has a view of downtown Austin, I can walk to Barton Springs pool in 3 minutes, bike to Zilker in 2 minutes and get to the best of the "704" within a short drive. Chris even went out of his way after I'd signed the lease (when most locators are long gone with their commission) and continued to help me with my move. I can't recommend Chris enough. Great guy, awesome realtor/locator and I can say a new friend in my new home -- Austin. read more

My husband and I were relocated for work and had an extremely short amount of time between finding out, and moving. Trevor was incredible at responding to us quickly, and working to find us a place we'd love within our budget. He was able to meet us with short notice and spent the weekend driving us to places I was sure we wanted (not so much) and places he had recommended based on getting to know us and what we wanted. His recommendations exceeded anything we could have expected, and 3 weeks after initially meeting him, we had signed, and moved, into a new apartment. I can't recommend Austin Craft Realty enough! read more

There's few things in life more stressful than trying to find somewhere to live. I had contacted a few other apartment locators with no luck, but then, like a god send, there was Zach! He was punctual, honest, and had my best interest in mind. I figured that since my move in date was so soon, I would have to give up some things. I thought I would have to sacrifice amenities, location, or price, but Zach found me the perfect place with everything I wanted, where I wanted, and for how much I wanted to pay! Also, he gave me some awesome swim trunks from his company Salamanderz. I'm incredibly grateful and highly recommend using his services. Thanks Zach! read more

I called Sal on Monday. He was super responsive. I told him what our situation was and budget. Within 30 mins he was back with me with what he felt would be the perfect place. He nailed it. We met at the property and it was perfect! He was with us thru the process and if I had questions he was on it. I could not have asked for a better agent! And we had tried others who just disappointed. If I ever need to scout another place I will definitely call Sal at Austin Craft Realty! read more

Callie Gordon has been super helpful and accommodating in helping me buy my first home. She's taken the time to get to know what I really want, is super knowledgeable about the Austin housing market, and has always made me feel like a priority. I would recommend her to anyone looking to buy a home in Austin. read more

I'll be the first to admit that when my colleague (who'd just moved to Austin) referred me to Sal I was a bit skeptical at first. I've moved a lot and never saw the advantage to working with a realtor for renting, but figured I'd give him a call. It's pretty easy to know what your budget is and what sort of amenities you'd like to see in an apartment. What Sal did a really great job of was first learning what kind of person I was, what I liked to do, what I was into, etc. and narrowed down a super refined list of some places, and neighborhoods, that I'd be into. Hit the nail on the head really. All that aside, he's just a good dude. You're going to have to spend a couple hours, or days, with the person helping you find your next home so unless you're cool with awkward small talk about floor plans as you drive from location to location, that's pretty important. Plus he knows where the deals at. read more

Josh Griffin was a fantastic locator. What I found the most valuable was that Josh really listened to me and didn't waste my time. A lot of locators will just send an endless amount of properties without any thought or curation and that wasn't the case with Josh. He took time to really narrow down what I was looking for and provided me with really fantastic options to look through before touring around town. And he was always highly responsive and communicative. Then when we set a date, he spent all day with me (I think we looked at 8 places). I never felt pressured or deceived. He didn't give me the used car salesman vibe that many locators do. It really felt like he cared about my decision and didn't want to cut any corners. So thanks so much Josh and Austin Craft Realty. I really appreciate all the help and I'm so excited to move to Austin! read more

This company is great! Chris helped me find two apartments that match my criteria exactly and had the best specials in Austin. There wasn't too much to choose from since he had it narrowed right down to what I needed and wanted; it was straight to the point. I have tried to work with smart city twice before and neither times did I find an apartment through them. I signed a lease within two days of contacting Craft. Highly recommend! read more

Thank you to Drew and his team for helping me sell my home on the Eastside! Austin Craft Realty is the best brokerage and real estate office I've ever worked with. In the past I've worked with a large national broker, a large city-wide broker, and most recently Austin Craft Realty. If you're worried about choosing a small local broker/company over a large national brokerage, don't be! Drew and his team have made me their number 1 client since the first phone call. From day one they saw that I had a special and unique property, that was worth more per square foot than the local comps, and took the time to understand and craft a personalized marketing plan and that was more successful than I could've imagined. They never doubted what I believed my property was worth, they never pressured me to change the listing price, and they worked extremely hard to get me that price. In under a month they worked with me on what I knew was a great price for my home, assisted me with prepping for the sale, got me an incredible and timely offer, and assisted me all the way past closing. "Market price" really only means what someone will pay in an open market, so you should work a company that believes in your property and not a company that tries to convince you otherwise just for the sake of convenience and getting you through the process as soon as possible just to move on. Austin Craft Realty got me the price I believed in and got me a sale quicker than I was expecting. The secret is that they create a customized plan tailored to their client so everything is efficient but still benefiting the client. Finally, I was selling my property and cannot be more impressed with their performance, and am very excited to work with them in the near future to purchase a new property! read more

My husband and I had to move last minute from out of state and we were very lucky to stumble on Sal Abukhalil! We called and he immediately started working for us to get us an amazing apartment at a fantastic price. He went above and beyond to find us exactly what we were looking for and helped us every step of the way. We definitely wouldn't have been able to find something better on our own and we couldn't recommend Sal more. If the rest of his team is half as good as he is, you'll be in good hands. Thanks so much Sal! read more

This place is great! I was moving into Austin and looking for an apartment. I reached out to Austin Craft Reality and connected with Nick Pierce. Nick was awesome through the whole process and provided great customer service. We talked over the phone discussing my requirements and budget and Nick got back to me with a long list of choices that fulfilled what we were looking for. When we got to town, we met up with Nick and spent the day looking for places and ended up signing with a place that would never have known about without Nicks help. Thank you Austin Craft Reality and Nick, you made my move easy! read more

Drew has been my go-to Austin real estate guru for the past 5 years. He helped me find my last 3 apartments in Austin, and even research a couple houses along the way. He has great instincts as a realtor. I trust his knowledge and judgment of the Austin market above all others. He advocates for his clients and always delivers above expectations. Look no further for your real estate needs - Drew is the man. read more

Drew responded to my Yelp message about locating an apartment almost immediately (on a Sunday), and had Alex reach out to me the next morning. I met with Alex that day and we were out looking at apartments Tuesday morning. I found exactly what I was looking for and Alex was extremely helpful and knowledgable throughout the process. ACR is one of the good ones! read more

I found Holly, my Apt Locator at Austin Craft Realty via a referral from a friend. She was super supportive of some of the things I was looking for in an apartment. She is very attentive and responsive in all forms of communication - email, text, phone calls. One of the things that makes a great locator is one that is very personable as it helps break the initial barrier when it comes to communication and it helps create a nice portfolio as she came prepared and identified all the great neighborhoods that matches my personality. Holly is well knowledgeable of some of the unique aspects of apartment hunting in Austin and in Texas as a whole. If given an opportunity, I would gladly work with her in the future or refer her to anyone needing assistance in looking for place to live in Austin. read more

I came across them on Craigslist after a long and exhausting apartment hunt. Trent Guerra SAVED me from losing my mind. He was amazing at finding me high end places fast and very knowledgeable of all locations always mindful of my budget. He went above and beyond, even going to the complex to drop off a check to hold my unit while I was out of town. If you get the chance to work with him I promise your experience will be nothing but painless and amazing, resulting in a beautiful new home to live in. I will always come back and use his services!! Thank you for EVERYTHING! read more